Resource Hub
Get access to a collection of premium contact center resources ranging from blogs, white papers, ebooks, trends and stats, podcasts and webinars.
Top Virtual Assistant Services for Modern Businesses: What You Need to Know
October 4, 2024
Crack the Code of Effortless Online Flight Reservations with AI Voice Agents
October 4, 2024
Why ASR for Conversational AI is the Secret Weapon for Contact Center Excellence
October 4, 2024
Online Ticket Booking: The Smart Way to Never Miss a Concert, Movie, or Match
October 4, 2024
How Secure Are Voicebots? A Must-Read Guide for Call Center Managers
October 3, 2024
AI-Powered Online Train Ticket Booking: The Complete 2024 Guide to Seamless Travel
October 3, 2024
Conversational AI Faceoff: Voicebots or IVRs for Superior Customer Experience?
October 3, 2024
Turn Speech into Text with Advanced Video Transcription Software
September 27, 2024
Audio Transcription Software: What It Is & Why Call Centers Need It
September 27, 2024
What Is Transcription Software, and How Does It Convert Audio and Video Recordings?
September 25, 2024
The 10 Best Sales Tracking Tools for Call Centers in 2024
September 24, 2024
Tracking Sales Leads Efficiently and Boost Conversions
September 24, 2024
2024's Leading Audio & Video Transcription Software for Call Centers
September 23, 2024
Reinventing Customer Service Definition with AI in the BFSI Sector
September 19, 2024
How to Use Sales Tracking Software to Qualify and Track Leads Efficiently
September 19, 2024
Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights
September 19, 2024
Conversational AI Voicebots: Revolutionizing Call Center Efficiency
October 3, 2024
Discover How a Retail Call Center Can Redefine Customer Satisfaction
September 18, 2024
Redefining Customer Experience in Utilities With Strategies for Success
September 18, 2024
70 Essential Customer Service Statistics You Need to Know in 2024
September 17, 2024
Tap into AI Copilot Real-Time Assistance for Better Agent Performance
September 17, 2024
How to Empower Customer Service Teams: A Powerful Guide to Thriving in 2024
September 13, 2024
Customer Service Training Manual: The Secret to Effective Call Center Coaching
September 13, 2024
Why Self-Built AI for Conversation Intelligence is Tougher Than It Seems
September 13, 2024
Customer Service Training Ideas: Real-Time Assistance & Post-Call Coaching
September 12, 2024
Master the Art of Selling: The Best Cold Calling Scripts for Insurance Agents
September 12, 2024
Top Customer Service Manager Interview Questions for New Managers
September 12, 2024
What Is Good Customer Service Interview Question? Secure the Best Reps for Your Team
September 11, 2024
How Enterprise Sales Software is the Key to Beating Your Competition
September 11, 2024
Boost Profits Fast: Top 10 Best Sales Software for E-Commerce Stores
September 10, 2024
Revolutionize B2C Sales: Why Sales Software is Essential for Retail Brands in 2024
September 9, 2024
The Power of MEDDIC Sales Methodology: Qualify Leads Like a Pro!
September 6, 2024
Stay Ahead in 2024: Best AI Software for Contact Center Customer Intelligence
September 6, 2024
Unlock Next-Level Sales and Marketing Strategy with Convin Insights
September 6, 2024
How Convin’s Customer Insights Align Marketing and Sales for Success
September 6, 2024
Overcome Sales Obstacles with Actionable Objection Handling
September 6, 2024
Sales Tactics 2.0: Elevate Your Call Center’s Performance with Convin
September 4, 2024
Ace the Game: Customer Experience Best Practices in Indian Ed-Tech
September 4, 2024
E-Retail Evolution: Cutting-Edge Customer Experience Management Strategies
September 3, 2024
Reinventing Claim Settlements: How to Improve Customer Experience Today
September 3, 2024
2024's Best Sales Workflow Templates: Boost Efficiency with These Top Picks
September 2, 2024
Deal Fast, Close Faster: B2B Sales Tools You Need Now
September 2, 2024
From Data to Dollars: B2B Sales Examples Enhanced by VOC
August 30, 2024
Next-Gen B2B Sales Experience: The Power of Automated QA & Coaching
August 30, 2024
Crack E-commerce Presales with Convin’s AI-Powered Customer Insights
August 30, 2024
Specialized Solutions Over End-To-End Solutions for Call Centers: Explained
August 30, 2024
2024’s Must-Have Reads: Best Books for Sales Reps to Master the Sales Strategy
August 29, 2024
Fast-Track Your B2B Sales Process and Close Deals in Record Time
August 29, 2024
Qualifying B2B Sales Leads: Boost Your Sales with These Expert Tips
August 28, 2024
Get Future-Ready: Predict Sales Forecasts with Smart Lead Scoring Tools
August 28, 2024
Your Guide to Advanced Sales Prospecting with LinkedIn Sales Navigator 2024
August 27, 2024
How Real Estate Call Centers Benefit from Cold Calling Strategies
August 27, 2024
What is Enterprise Sales? Key Definitions and Strategies Explained
August 23, 2024
Retention Rate vs. Churn Rate: Impact on Customer Lifetime Value
August 23, 2024
Maximizing Success in Contact Center Outsourcing with Quality Tools
August 23, 2024
Unlock the 7 Powerful Sales Process Steps for Real Estate Success
August 22, 2024
7 Proven Sales Process Steps to Dominate E-Commerce and Win Customers
August 22, 2024
10 Trendsetting Strategies for Customer Service Leader to Boost Agent Success
August 21, 2024
10 Secret Conversation Intelligence Tools for 2024
August 21, 2024
How Enhanced Customer Experience in Insurance Call Centers Can Improve Your ROI by 20X
August 22, 2024
On Premise vs. Cloud Contact Center: Which One Will Drive Your Success?
August 20, 2024
10 Powerful Tools To Highly Boost Effective Sales Conversations
August 20, 2024
Discover The Advanced Call Center Software For Agent Coaching In 2024
August 19, 2024
Boost Customer Satisfaction With The Right Call Center Scheduling Software
August 19, 2024
Top Call Center Equipment And Software For Unstoppable Customer Experience
August 16, 2024
5 Free Online Sentiment Analysis Tools for Better Call Center Management
August 14, 2024
10 Proven Techniques to Spark Highly Effective Sales Conversations
August 13, 2024
Leveraging Conversation Intelligence for Customer Review Analysis in the BFSI Sector
August 12, 2024
How AI Voice Recognition is Revolutionizing Contact Centers
August 9, 2024
Introducing Convin's in-house LLM Model and Gen AI Suite for Contact Centers
August 9, 2024
Exploring the Future of Conversational AI: Key Trends for 2024
August 8, 2024
Maximize Performance with Automated Call Center Coaching and LMS
August 8, 2024
How to Be a Better Salesman Using Generative AI for Success
August 7, 2024
2024 Contact Center Benchmark: Key Metrics and AI-Driven Strategies for Success
August 7, 2024
5 ways AI is driving collections in today's call centers
August 6, 2024
How to Use a Sales Conversion Rate Calculator for Accurate Metrics
August 1, 2024
How Powered AI Notes Boost Agent Productivity
August 1, 2024
What is Patient Services? The Critical Role of Call Centers in Healthcare
July 31, 2024
Enhancing Call Center Environments with AI: Best Practices for Success
July 31, 2024
From the CTO’s Desk: How Generative AI for Enterprise Customer Experience is Transforming Contact Centers
July 31, 2024
Mastering Service Level Formula Calculation in BPO Contact Centers
July 30, 2024
Why Call Center Leaders Must Prioritize Brand Intelligence?
July 29, 2024
10 Must-Have for Call Center Representatives Skills in the Insurance Industry
July 29, 2024
Understanding Mini Miranda: A Critical Tool for Collection Departments
July 26, 2024
Optimizing Your Customer Retention Rate: Effective Calculation and Improvement Strategies
July 26, 2024
Surprising Ways in Which Voice of the Customer is Impacting Insurance Call Center Services
July 26, 2024
How to Improve Call Center Customer Service in the Airlines Industry: Effective Strategies and Best Practices
July 25, 2024
Enhancing Call Center Agent Coaching with Measurable Metrics
July 25, 2024
Why Natural Language Generation is the Future of Customer Service: Insights from Convin
July 25, 2024
Free Online Call Recording Solutions for Your Call Center
July 24, 2024
How Voice Call Centers Efficiently Record and Analyze Calls
July 24, 2024
Transforming Customer Experience in BFSI Call Centers with Advanced Solutions
July 23, 2024
What is a Data Governance Framework? A Comprehensive Guide for Call Centers
July 23, 2024
The Mechanics and Impact of Emotional AI in Modern Technology
July 22, 2024
Unlocking the Full Potential of Your Analytics Dashboard with Customer Insights
July 22, 2024
Why Interactive Voice Response Systems Are Crucial for Modern Call Centers
July 19, 2024
Enhancing Contact Center Experience with Emotional AI Intelligence
July 19, 2024
Manual Call Summarization Vs. AI Automatic Summarization: Which is cost-effective?
July 19, 2024
Gen AI Customer Intelligence: A Savior for BFSI Enterprise Call Centers
July 19, 2024
How Emotional AI Intelligence Transforms Contact Center Performance
July 18, 2024
Carestack sees uptake of 47% on close rate after adding Convin’s Conversation Intelligence in their sales stack.
September 20, 2024
Place improves deal size by 74% by adding Convin’s conversation intelligence to its sales stack.
September 20, 2024
Episode 37: How is AI driving quality management transformation in contact centers?
March 27, 2023
Episode 36: Customer sentiment analysis - the ultimate deal breaker for contact center CX.
February 28, 2023
Episode 35: How to revolutionalize customer experience in a Healthcare contact center.
July 12, 2023
Episode 34: Typical quality management problems that contact centers need to fix in 2023.
July 12, 2023
Episode 33: How to improve contact center interactions with AI?
July 12, 2023
Episode 32: How does software technology help you create the perfect contact center setup?
July 12, 2023
Episode 31: How to overcome top Account Management challenges in 2022?
July 12, 2023
Episode 30: The ultimate sales hack: try being human.
July 12, 2023
Episode 29: How can organizations effectively use partnership selling in 2022?
July 12, 2023
Episode 28: How to Leverage Video to directly increase sales in 2022?
July 12, 2023
Episode 27: How to Create a Sales Playbook for SaaS Startup serving Mid Market Segment?
July 12, 2023
Episode 26: How to Generate Inbound Sales Leads with LinkedIn Social Selling?
December 13, 2022
Episode 25: How to Improve your Sales Team's Performance?
July 12, 2023
Episode 24: How can B2B Sales Teams have Highly Effective Demo Calls?
July 12, 2023
Episode 23: Ace Gap Selling Like a Pro
July 12, 2023
Episode 22: Why is Sales Considered Icky?
July 12, 2023
Episode 21: The Top Programs to Scale B2B Prospect Meetings
July 12, 2023
Episode 20: How not to fail when Cold calling C-suite Executives?
July 12, 2023
Episode 19: Spilling the Secrets of a Great Discovery Call
July 12, 2023
Episode 18: The ins and outs of Enterprise Sales in the B2B SaaS industry
July 12, 2023
Episode 17: Importance of bridging the gap between sales and marketing
July 12, 2023
Episode 16: How can early SaaS startups book more meetings from outbound sales?
December 13, 2022
Episode 15: Top sales mistakes every early-stage startup makes and how to avoid them?
July 12, 2023
Episode 14 - How to use Videos to Ace Virtual Selling in 2022?
December 13, 2022
Episode 13 - How to increase your Sales training ROI?
December 13, 2022
Episode 12 - How to build and ideal sales tech stack?
July 12, 2023
Episode 11 - How to use the right messaging to move stalled deals forward?
July 12, 2023
Episode 10 - What is Sales Enablement and how to design a high-performing Sales Enablement program for remote sales teams?
July 12, 2023
Episode 9 - How to close more deals with effective negotiation?
July 12, 2023
Episode 8: The Power of Educating Prospects in their Buying Process
July 12, 2023
Episode 7: How to handle Objections Effectively?
July 12, 2023
Episode 6: How can sales professionals leverage The Art of Social Selling?
December 13, 2022
Episode 5: How can salespeople use Market Intelligence to sell more in 2021?
December 13, 2022
Episode 4: How can effective communication lead to better outcome in sales?
July 12, 2023
Episode 3: How can founders make sales for their SaaS startup?
December 13, 2022
Episode 2: How can Sales Managers and leaders effectively coach their AE teams?
July 12, 2023
Episode 1: How can SDR leaders ramp up new hires in less than 60 days?
July 12, 2023
Convin (Bengaluru): $6.5 million raised in Series A round
August 31, 2024
Convin Raises $6.5 Mn In Funding | AI Powered Conversation Intelligence Platform | Startup Central
August 27, 2024
AI-Driven Conversation Intelligence Platform Convin Raises $6.5 M | CNBC TV18
September 3, 2024
Convin Raises USD 6.5 Mn to Boost Team, Distribution, and AI Innovation in Southeast Asia
August 27, 2024
Convin Bags $6.5 Mn To Help Enterprises With Sales Intelligence Solutions
August 27, 2024
Convin Raises $6.5 Mn In Funding | AI Powered Conversation Intelligence Platform | Startup Central
August 27, 2024
Convin Secures $6.5 Million in Series A Funding Led by India Quotient to Drive AI-Driven Customer Interaction Solutions
August 28, 2024
AI tech company Convin raises $6.5 million to fuel South Asia expansion
August 28, 2024
AI-driven conversation intelligence platform Convin raises $6.5 million
August 27, 2024
Convin Raises $6.5 Million Series A
August 26, 2024
Convin raises $6.5M in Series A funding led by India Quotient
August 27, 2024
Convin Bags $6.5 Mn To Help Enterprises With Sales Intelligence Solutions
August 27, 2024
AI-powered platform Convin raises $6.5 million in Series A round
August 27, 2024
Convin secures $6.5 million in funding for expansion plan
August 27, 2024
How can Artificial Intelligence for customer support assist businesses?
November 14, 2022
Conversation AI strengthening and transforming BFSI Customer Support Evolving Customer Support Landscape in BFSI: Powered by conversation AI
November 11, 2022
How AI-driven win-loss deal analysis is changing the face of customer interactions
October 19, 2022
The Customer Sensitive Analysis Bomb: Never leave a negative customer experience unresolved
September 19, 2022
The Rise of AI in Customer Service
September 16, 2022
Ashish Santhalia, CEO, featured in TOI: Soon, you may not know if you are talking to a human
September 7, 2022
30 Startups To Watch: The Startups That Caught Our Eye In July 2022
August 9, 2022
New tech on the block: Cleantech, SaaS, FinTech, brand creation, insuretech
July 25, 2022
Conversation Intelligence Platform Market Size In 2022
July 25, 2022
In An Increasingly VUCA World, AI & Big Data Assisted Selling Is Crucial For Businesses Across Sectors
July 25, 2022
Convin launches AI-powered agent assist platform for banks & financial institutions
July 9, 2022
Convin launches AI-powered agent assist platform for banks & financial institutions
July 9, 2022
Convin dispatches AI-fueled specialist help stage for banks and monetary establishments
July 9, 2022
Convin launches AI-powered agent assist platform for banks and financial institutions
July 9, 2022
Convin launches AI-powered agent assist platform for banks & financial institutions
July 9, 2022
Convin launches AI-powered agent assist platform for banks & financial institutions
July 9, 2022
Convin launches AI-powered agent assist platform for banks & financial institutions
July 9, 2022
Convin launches AI-powered agent assist platform for BFSI companies
July 9, 2022
Convin launches AI-powered agent assist platform for banks & financial institutions
July 9, 2022
Convin launches AI-powered agent assist platform for BFSI companies
July 9, 2022
Convin launches AI-powered agent help platform for BFSI firms
July 9, 2022
Convin launches AI-powered agent assist platform for banks and financial institutions
July 6, 2022
Convin launches AI-powered agent assist platform for banks & financial institutions
July 6, 2022
Convin launches AI-powered agent assist platform for BFSI companies
July 6, 2022
Convin announces the launch of a first of a kind AI platform that reimagines virtual assisted selling
May 20, 2022
Convin announces the launch of a first of a kind AI platform that reimagines virtual assisted selling
May 20, 2022
Convin announces the launch of a first of a kind AI platform that reimagines virtual assisted selling
May 20, 2022
Convin Introduces Envisioned Assisted Selling Platform for Businesses
May 20, 2022
Convin.ai secures Rs 16 crore in seed round led by Kalaari Capital
April 27, 2022
Convin - the platform that reimagines virtual assisted selling for businesses, has raised $2.1M in seed funding from Kalaari Capital
April 27, 2022
Convin - the platform that reimagines virtual assisted selling for businesses, has raised $2.1M in seed funding from Kalaari Capital
April 27, 2022
Convin - the platform that reimagines virtual assisted selling for businesses, has raised $2.1M in seed funding from Kalaari Capital
April 27, 2022
Convin - the platform that reimagines virtual assisted selling for businesses, has raised $2.1M in seed funding from Kalaari Capital
April 27, 2022
Convin - The Platform That Reimagines Virtual Assisted Selling For Businesses, Has Raised $2.1M In Seed Funding From Kalaari Capital
April 27, 2022
Virtual Assisted Selling Platform Convin.ai Raises Rs.16 Cr in Seed Round Led by Kalaari Capital
April 27, 2022
[Funding roundup] Cubyts, Baaz, Convin, and TeaMonk raise capital
April 27, 2022
Convin - the platform that reimagines virtual assisted selling for businesses, has raised $2.1M in seed funding from Kalaari Capital
April 27, 2022
Mercado global de Plataforma de inteligencia de conversación Impulsores clave, restricciones y oportunidades, pronóstico de los principales lÃderes para 2022-2030
Global Conversation Intelligence Platform Market 2022 to 2031 Analysis
April 27, 2022
Conversation Intelligence Platform Convin Raises Rs 2.5 Crore from Titan Capital, 9 Unicorns
May 31, 2021
STARTUP DIGEST: Convin raises Rs 2.5 crore from Titan Capital & 9Unicorns
May 31, 2021
Conversation intelligence platform Convin raises Rs 2.5 crore from Titan Capital
May 31, 2021
[Funding alert] Conversation intelligence platform Convin raises Rs 2.5Cr from Titan Capital, 9Unicorns
May 31, 2021
Convin raises Rs 2.5 crore from Titan Capital, 9Unicorns
June 2, 2021
Conversation intelligence platform Convin raises INR 2.5 crore from Titan Capital, 9Unicorns
May 31, 2021
Conversation intelligence platform Convin raises INR 2.5 crore from Titan Capital, 9Unicorns
May 31, 2021
Titan Capital, 9Unicorns back Convin; Accio Robotics, Jobsgaar, others raise capital
May 31, 2021
Convin Raises Rs 2.5Cr From 9Unicorns, Titan Capital
May 31, 2021
[Funding alert] Conversation intelligence platform Convin raises Rs 2.5Cr from Titan Capital, 9Unicorns
May 31, 2021
[Funding alert] Conversation intelligence platform Convin raises Rs 2.5Cr from Titan Capital, 9Unicorns
May 31, 2021
Ebooks
View AllHow to sell faster in 2022?
How to sell to the C-suite executives without getting stressed out?
Expert Plan for a Successful Sales Call
Tourism sector recovered 60% from pre-pandemic levels: What are tech travelers in post-pandemic times searching in call centers?
December 26, 2022
Rising customer churn in Insurtech: What is the primary reason and how to reduce churn by delivering positive customer support?
December 10, 2022
Debt collection market has risen to $18.6 billion in 2021: Is your contact center doing it right?
December 2, 2022
Sustain Your Ed-tech Startup Post-Pandemic: Why Should Edtech Companies Invest In Customer Experience Management?
November 28, 2022
The Evolution Of Healthtech & The Impact Created By Call Centers
November 11, 2022
Features Of Revenue Intelligence For A Growing Business
August 18, 2022
Sales Growth Metrics - KPIs and Metrics and how to measure?
August 18, 2022
A.I. In Sales Is Already Driving Revenue Growth
August 18, 2022
Impact of sales training on sales readiness - A Sales Report
June 22, 2022
Sales statistics that will help you sell bigger, better, and more in 2022
April 7, 2022
Data Story
Elevate Conversion Rates with Targeted Agent Coaching Strategy
May 31, 2023
Top Virtual Assistant Services for Modern Businesses: What You Need to Know
October 4, 2024
Crack the Code of Effortless Online Flight Reservations with AI Voice Agents
October 4, 2024
Why ASR for Conversational AI is the Secret Weapon for Contact Center Excellence
October 4, 2024
Online Ticket Booking: The Smart Way to Never Miss a Concert, Movie, or Match
October 4, 2024
How Secure Are Voicebots? A Must-Read Guide for Call Center Managers
October 3, 2024
AI-Powered Online Train Ticket Booking: The Complete 2024 Guide to Seamless Travel
October 3, 2024
Conversational AI Faceoff: Voicebots or IVRs for Superior Customer Experience?
October 3, 2024
Turn Speech into Text with Advanced Video Transcription Software
September 27, 2024
Audio Transcription Software: What It Is & Why Call Centers Need It
September 27, 2024
What Is Transcription Software, and How Does It Convert Audio and Video Recordings?
September 25, 2024
The 10 Best Sales Tracking Tools for Call Centers in 2024
September 24, 2024
Tracking Sales Leads Efficiently and Boost Conversions
September 24, 2024
2024's Leading Audio & Video Transcription Software for Call Centers
September 23, 2024
Reinventing Customer Service Definition with AI in the BFSI Sector
September 19, 2024
How to Use Sales Tracking Software to Qualify and Track Leads Efficiently
September 19, 2024
Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights
September 19, 2024
Conversational AI Voicebots: Revolutionizing Call Center Efficiency
October 3, 2024
Discover How a Retail Call Center Can Redefine Customer Satisfaction
September 18, 2024
Redefining Customer Experience in Utilities With Strategies for Success
September 18, 2024
70 Essential Customer Service Statistics You Need to Know in 2024
September 17, 2024
Tap into AI Copilot Real-Time Assistance for Better Agent Performance
September 17, 2024
How to Empower Customer Service Teams: A Powerful Guide to Thriving in 2024
September 13, 2024
Customer Service Training Manual: The Secret to Effective Call Center Coaching
September 13, 2024
Why Self-Built AI for Conversation Intelligence is Tougher Than It Seems
September 13, 2024
Customer Service Training Ideas: Real-Time Assistance & Post-Call Coaching
September 12, 2024
Master the Art of Selling: The Best Cold Calling Scripts for Insurance Agents
September 12, 2024
Top Customer Service Manager Interview Questions for New Managers
September 12, 2024
What Is Good Customer Service Interview Question? Secure the Best Reps for Your Team
September 11, 2024
How Enterprise Sales Software is the Key to Beating Your Competition
September 11, 2024
Boost Profits Fast: Top 10 Best Sales Software for E-Commerce Stores
September 10, 2024
Revolutionize B2C Sales: Why Sales Software is Essential for Retail Brands in 2024
September 9, 2024
The Power of MEDDIC Sales Methodology: Qualify Leads Like a Pro!
September 6, 2024
Stay Ahead in 2024: Best AI Software for Contact Center Customer Intelligence
September 6, 2024
Unlock Next-Level Sales and Marketing Strategy with Convin Insights
September 6, 2024
How Convin’s Customer Insights Align Marketing and Sales for Success
September 6, 2024
Overcome Sales Obstacles with Actionable Objection Handling
September 6, 2024
Sales Tactics 2.0: Elevate Your Call Center’s Performance with Convin
September 4, 2024
Ace the Game: Customer Experience Best Practices in Indian Ed-Tech
September 4, 2024
E-Retail Evolution: Cutting-Edge Customer Experience Management Strategies
September 3, 2024
Reinventing Claim Settlements: How to Improve Customer Experience Today
September 3, 2024
2024's Best Sales Workflow Templates: Boost Efficiency with These Top Picks
September 2, 2024
Deal Fast, Close Faster: B2B Sales Tools You Need Now
September 2, 2024
From Data to Dollars: B2B Sales Examples Enhanced by VOC
August 30, 2024
Next-Gen B2B Sales Experience: The Power of Automated QA & Coaching
August 30, 2024
Crack E-commerce Presales with Convin’s AI-Powered Customer Insights
August 30, 2024
Specialized Solutions Over End-To-End Solutions for Call Centers: Explained
August 30, 2024
2024’s Must-Have Reads: Best Books for Sales Reps to Master the Sales Strategy
August 29, 2024
Fast-Track Your B2B Sales Process and Close Deals in Record Time
August 29, 2024
Qualifying B2B Sales Leads: Boost Your Sales with These Expert Tips
August 28, 2024
Get Future-Ready: Predict Sales Forecasts with Smart Lead Scoring Tools
August 28, 2024
Your Guide to Advanced Sales Prospecting with LinkedIn Sales Navigator 2024
August 27, 2024
How Real Estate Call Centers Benefit from Cold Calling Strategies
August 27, 2024
What is Enterprise Sales? Key Definitions and Strategies Explained
August 23, 2024
Retention Rate vs. Churn Rate: Impact on Customer Lifetime Value
August 23, 2024
Maximizing Success in Contact Center Outsourcing with Quality Tools
August 23, 2024
Unlock the 7 Powerful Sales Process Steps for Real Estate Success
August 22, 2024
7 Proven Sales Process Steps to Dominate E-Commerce and Win Customers
August 22, 2024
10 Trendsetting Strategies for Customer Service Leader to Boost Agent Success
August 21, 2024
10 Secret Conversation Intelligence Tools for 2024
August 21, 2024
How Enhanced Customer Experience in Insurance Call Centers Can Improve Your ROI by 20X
August 22, 2024
On Premise vs. Cloud Contact Center: Which One Will Drive Your Success?
August 20, 2024
10 Powerful Tools To Highly Boost Effective Sales Conversations
August 20, 2024
Discover The Advanced Call Center Software For Agent Coaching In 2024
August 19, 2024
Boost Customer Satisfaction With The Right Call Center Scheduling Software
August 19, 2024
Top Call Center Equipment And Software For Unstoppable Customer Experience
August 16, 2024
5 Free Online Sentiment Analysis Tools for Better Call Center Management
August 14, 2024
10 Proven Techniques to Spark Highly Effective Sales Conversations
August 13, 2024
Leveraging Conversation Intelligence for Customer Review Analysis in the BFSI Sector
August 12, 2024
How AI Voice Recognition is Revolutionizing Contact Centers
August 9, 2024
Introducing Convin's in-house LLM Model and Gen AI Suite for Contact Centers
August 9, 2024
Exploring the Future of Conversational AI: Key Trends for 2024
August 8, 2024
Maximize Performance with Automated Call Center Coaching and LMS
August 8, 2024
How to Be a Better Salesman Using Generative AI for Success
August 7, 2024
2024 Contact Center Benchmark: Key Metrics and AI-Driven Strategies for Success
August 7, 2024
5 ways AI is driving collections in today's call centers
August 6, 2024
How to Use a Sales Conversion Rate Calculator for Accurate Metrics
August 1, 2024
How Powered AI Notes Boost Agent Productivity
August 1, 2024
What is Patient Services? The Critical Role of Call Centers in Healthcare
July 31, 2024
Enhancing Call Center Environments with AI: Best Practices for Success
July 31, 2024
From the CTO’s Desk: How Generative AI for Enterprise Customer Experience is Transforming Contact Centers
July 31, 2024
Mastering Service Level Formula Calculation in BPO Contact Centers
July 30, 2024
Why Call Center Leaders Must Prioritize Brand Intelligence?
July 29, 2024
10 Must-Have for Call Center Representatives Skills in the Insurance Industry
July 29, 2024
Understanding Mini Miranda: A Critical Tool for Collection Departments
July 26, 2024
Optimizing Your Customer Retention Rate: Effective Calculation and Improvement Strategies
July 26, 2024
Surprising Ways in Which Voice of the Customer is Impacting Insurance Call Center Services
July 26, 2024
How to Improve Call Center Customer Service in the Airlines Industry: Effective Strategies and Best Practices
July 25, 2024
Enhancing Call Center Agent Coaching with Measurable Metrics
July 25, 2024
Why Natural Language Generation is the Future of Customer Service: Insights from Convin
July 25, 2024
Free Online Call Recording Solutions for Your Call Center
July 24, 2024
How Voice Call Centers Efficiently Record and Analyze Calls
July 24, 2024
Transforming Customer Experience in BFSI Call Centers with Advanced Solutions
July 23, 2024
What is a Data Governance Framework? A Comprehensive Guide for Call Centers
July 23, 2024
The Mechanics and Impact of Emotional AI in Modern Technology
July 22, 2024
Unlocking the Full Potential of Your Analytics Dashboard with Customer Insights
July 22, 2024
Why Interactive Voice Response Systems Are Crucial for Modern Call Centers
July 19, 2024
Enhancing Contact Center Experience with Emotional AI Intelligence
July 19, 2024
Manual Call Summarization Vs. AI Automatic Summarization: Which is cost-effective?
July 19, 2024
Gen AI Customer Intelligence: A Savior for BFSI Enterprise Call Centers
July 19, 2024
How Emotional AI Intelligence Transforms Contact Center Performance
July 18, 2024
Carestack sees uptake of 47% on close rate after adding Convin’s Conversation Intelligence in their sales stack.
September 20, 2024
Place improves deal size by 74% by adding Convin’s conversation intelligence to its sales stack.
September 20, 2024
Episode 37: How is AI driving quality management transformation in contact centers?
March 27, 2023
Episode 36: Customer sentiment analysis - the ultimate deal breaker for contact center CX.
February 28, 2023
Episode 35: How to revolutionalize customer experience in a Healthcare contact center.
July 12, 2023
Episode 34: Typical quality management problems that contact centers need to fix in 2023.
July 12, 2023
Episode 33: How to improve contact center interactions with AI?
July 12, 2023
Episode 32: How does software technology help you create the perfect contact center setup?
July 12, 2023
Episode 31: How to overcome top Account Management challenges in 2022?
July 12, 2023
Episode 30: The ultimate sales hack: try being human.
July 12, 2023
Episode 29: How can organizations effectively use partnership selling in 2022?
July 12, 2023
Episode 28: How to Leverage Video to directly increase sales in 2022?
July 12, 2023
Episode 27: How to Create a Sales Playbook for SaaS Startup serving Mid Market Segment?
July 12, 2023
Episode 26: How to Generate Inbound Sales Leads with LinkedIn Social Selling?
December 13, 2022
Episode 25: How to Improve your Sales Team's Performance?
July 12, 2023
Episode 24: How can B2B Sales Teams have Highly Effective Demo Calls?
July 12, 2023
Episode 23: Ace Gap Selling Like a Pro
July 12, 2023
Episode 22: Why is Sales Considered Icky?
July 12, 2023
Episode 21: The Top Programs to Scale B2B Prospect Meetings
July 12, 2023
Episode 20: How not to fail when Cold calling C-suite Executives?
July 12, 2023
Episode 19: Spilling the Secrets of a Great Discovery Call
July 12, 2023
Episode 18: The ins and outs of Enterprise Sales in the B2B SaaS industry
July 12, 2023
Episode 17: Importance of bridging the gap between sales and marketing
July 12, 2023
Episode 16: How can early SaaS startups book more meetings from outbound sales?
December 13, 2022
Episode 15: Top sales mistakes every early-stage startup makes and how to avoid them?
July 12, 2023
Episode 14 - How to use Videos to Ace Virtual Selling in 2022?
December 13, 2022
Episode 13 - How to increase your Sales training ROI?
December 13, 2022
Episode 12 - How to build and ideal sales tech stack?
July 12, 2023
Episode 11 - How to use the right messaging to move stalled deals forward?
July 12, 2023
Episode 10 - What is Sales Enablement and how to design a high-performing Sales Enablement program for remote sales teams?
July 12, 2023
Episode 9 - How to close more deals with effective negotiation?
July 12, 2023
Episode 8: The Power of Educating Prospects in their Buying Process
July 12, 2023
Episode 7: How to handle Objections Effectively?
July 12, 2023
Episode 6: How can sales professionals leverage The Art of Social Selling?
December 13, 2022
Episode 5: How can salespeople use Market Intelligence to sell more in 2021?
December 13, 2022
Episode 4: How can effective communication lead to better outcome in sales?
July 12, 2023
Episode 3: How can founders make sales for their SaaS startup?
December 13, 2022
Episode 2: How can Sales Managers and leaders effectively coach their AE teams?
July 12, 2023
Episode 1: How can SDR leaders ramp up new hires in less than 60 days?
July 12, 2023
Convin (Bengaluru): $6.5 million raised in Series A round
August 31, 2024
Convin Raises $6.5 Mn In Funding | AI Powered Conversation Intelligence Platform | Startup Central
August 27, 2024
AI-Driven Conversation Intelligence Platform Convin Raises $6.5 M | CNBC TV18
September 3, 2024
Convin Raises USD 6.5 Mn to Boost Team, Distribution, and AI Innovation in Southeast Asia
August 27, 2024
Convin Bags $6.5 Mn To Help Enterprises With Sales Intelligence Solutions
August 27, 2024
Convin Raises $6.5 Mn In Funding | AI Powered Conversation Intelligence Platform | Startup Central
August 27, 2024
Convin Secures $6.5 Million in Series A Funding Led by India Quotient to Drive AI-Driven Customer Interaction Solutions
August 28, 2024
AI tech company Convin raises $6.5 million to fuel South Asia expansion
August 28, 2024
AI-driven conversation intelligence platform Convin raises $6.5 million
August 27, 2024
Convin Raises $6.5 Million Series A
August 26, 2024
Convin raises $6.5M in Series A funding led by India Quotient
August 27, 2024
Convin Bags $6.5 Mn To Help Enterprises With Sales Intelligence Solutions
August 27, 2024
AI-powered platform Convin raises $6.5 million in Series A round
August 27, 2024
Convin secures $6.5 million in funding for expansion plan
August 27, 2024
How can Artificial Intelligence for customer support assist businesses?
November 14, 2022
Conversation AI strengthening and transforming BFSI Customer Support Evolving Customer Support Landscape in BFSI: Powered by conversation AI
November 11, 2022
How AI-driven win-loss deal analysis is changing the face of customer interactions
October 19, 2022
The Customer Sensitive Analysis Bomb: Never leave a negative customer experience unresolved
September 19, 2022
The Rise of AI in Customer Service
September 16, 2022
Ashish Santhalia, CEO, featured in TOI: Soon, you may not know if you are talking to a human
September 7, 2022
30 Startups To Watch: The Startups That Caught Our Eye In July 2022
August 9, 2022
New tech on the block: Cleantech, SaaS, FinTech, brand creation, insuretech
July 25, 2022
Conversation Intelligence Platform Market Size In 2022
July 25, 2022
In An Increasingly VUCA World, AI & Big Data Assisted Selling Is Crucial For Businesses Across Sectors
July 25, 2022
Convin launches AI-powered agent assist platform for banks & financial institutions
July 9, 2022
Convin launches AI-powered agent assist platform for banks & financial institutions
July 9, 2022
Convin dispatches AI-fueled specialist help stage for banks and monetary establishments
July 9, 2022
Convin launches AI-powered agent assist platform for banks and financial institutions
July 9, 2022
Convin launches AI-powered agent assist platform for banks & financial institutions
July 9, 2022
Convin launches AI-powered agent assist platform for banks & financial institutions
July 9, 2022
Convin launches AI-powered agent assist platform for banks & financial institutions
July 9, 2022
Convin launches AI-powered agent assist platform for BFSI companies
July 9, 2022
Convin launches AI-powered agent assist platform for banks & financial institutions
July 9, 2022
Convin launches AI-powered agent assist platform for BFSI companies
July 9, 2022
Convin launches AI-powered agent help platform for BFSI firms
July 9, 2022
Convin launches AI-powered agent assist platform for banks and financial institutions
July 6, 2022
Convin launches AI-powered agent assist platform for banks & financial institutions
July 6, 2022
Convin launches AI-powered agent assist platform for BFSI companies
July 6, 2022
Convin announces the launch of a first of a kind AI platform that reimagines virtual assisted selling
May 20, 2022
Convin announces the launch of a first of a kind AI platform that reimagines virtual assisted selling
May 20, 2022
Convin announces the launch of a first of a kind AI platform that reimagines virtual assisted selling
May 20, 2022
Convin Introduces Envisioned Assisted Selling Platform for Businesses
May 20, 2022
Convin.ai secures Rs 16 crore in seed round led by Kalaari Capital
April 27, 2022
Convin - the platform that reimagines virtual assisted selling for businesses, has raised $2.1M in seed funding from Kalaari Capital
April 27, 2022
Convin - the platform that reimagines virtual assisted selling for businesses, has raised $2.1M in seed funding from Kalaari Capital
April 27, 2022
Convin - the platform that reimagines virtual assisted selling for businesses, has raised $2.1M in seed funding from Kalaari Capital
April 27, 2022
Convin - the platform that reimagines virtual assisted selling for businesses, has raised $2.1M in seed funding from Kalaari Capital
April 27, 2022
Convin - The Platform That Reimagines Virtual Assisted Selling For Businesses, Has Raised $2.1M In Seed Funding From Kalaari Capital
April 27, 2022
Virtual Assisted Selling Platform Convin.ai Raises Rs.16 Cr in Seed Round Led by Kalaari Capital
April 27, 2022
[Funding roundup] Cubyts, Baaz, Convin, and TeaMonk raise capital
April 27, 2022
Convin - the platform that reimagines virtual assisted selling for businesses, has raised $2.1M in seed funding from Kalaari Capital
April 27, 2022
Mercado global de Plataforma de inteligencia de conversación Impulsores clave, restricciones y oportunidades, pronóstico de los principales lÃderes para 2022-2030
Global Conversation Intelligence Platform Market 2022 to 2031 Analysis
April 27, 2022
Conversation Intelligence Platform Convin Raises Rs 2.5 Crore from Titan Capital, 9 Unicorns
May 31, 2021
STARTUP DIGEST: Convin raises Rs 2.5 crore from Titan Capital & 9Unicorns
May 31, 2021
Conversation intelligence platform Convin raises Rs 2.5 crore from Titan Capital
May 31, 2021
[Funding alert] Conversation intelligence platform Convin raises Rs 2.5Cr from Titan Capital, 9Unicorns
May 31, 2021
Convin raises Rs 2.5 crore from Titan Capital, 9Unicorns
June 2, 2021
Conversation intelligence platform Convin raises INR 2.5 crore from Titan Capital, 9Unicorns
May 31, 2021
Conversation intelligence platform Convin raises INR 2.5 crore from Titan Capital, 9Unicorns
May 31, 2021
Titan Capital, 9Unicorns back Convin; Accio Robotics, Jobsgaar, others raise capital
May 31, 2021
Convin Raises Rs 2.5Cr From 9Unicorns, Titan Capital
May 31, 2021
[Funding alert] Conversation intelligence platform Convin raises Rs 2.5Cr from Titan Capital, 9Unicorns
May 31, 2021
[Funding alert] Conversation intelligence platform Convin raises Rs 2.5Cr from Titan Capital, 9Unicorns
May 31, 2021
Ebooks
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Rising customer churn in Insurtech: What is the primary reason and how to reduce churn by delivering positive customer support?
December 10, 2022
Debt collection market has risen to $18.6 billion in 2021: Is your contact center doing it right?
December 2, 2022
Sustain Your Ed-tech Startup Post-Pandemic: Why Should Edtech Companies Invest In Customer Experience Management?
November 28, 2022
The Evolution Of Healthtech & The Impact Created By Call Centers
November 11, 2022
Features Of Revenue Intelligence For A Growing Business
August 18, 2022
Sales Growth Metrics - KPIs and Metrics and how to measure?
August 18, 2022
A.I. In Sales Is Already Driving Revenue Growth
August 18, 2022
Impact of sales training on sales readiness - A Sales Report
June 22, 2022
Sales statistics that will help you sell bigger, better, and more in 2022
April 7, 2022
Data Story
Elevate Conversion Rates with Targeted Agent Coaching Strategy
May 31, 2023
Convin improves customer conversations for contact centers.
You’ll never know unless you try.