Resource Hub

Get access to a collection of premium contact center resources ranging from blogs, white papers, ebooks, trends and stats, podcasts and webinars.

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Blogs

Contact Center

How a Fast-Growing Business Identified Hot Leads Using Convin

Rimlee Patgiri
June 21, 2024
5
min read
Contact Center

Is One Large Language Model a Universal Solution?

Madhuri Gourav
June 21, 2024
10
min read
Contact Center

Signs of Customer Service Agent Burnout and Prevention Strategies

Madhuri Gourav
June 21, 2024
6
min read
Contact Center

Sales Pitch Example: Best Practices, Winning Examples, and Ready-to-Use Templates

Rohan Raj Shrivastav
June 20, 2024
10
min read
Contact Center

How to Make a Sales Pitch that Captivates Customer Attention: A Comprehensive Guide

Rohan Raj Shrivastav
June 20, 2024
10
min read
Contact Center

How Often Should You Review Your Call Center Scorecard?

Madhuri Gourav
June 20, 2024
10
min read
Contact Center

Enhancing Agent Productivity with Two-Way Feedback

Madhuri Gourav
June 19, 2024
10
min read
Contact Center

Perfect the Art of Sales Pitch with Real-Time AI

Rohan Raj Shrivastav
June 19, 2024
10
min read
Agent Assist

Enhancing Sales Pitches with Real-Time Agent Coaching

Rohan Raj Shrivastav
June 19, 2024
10
min read
Contact Center

10 High-Conversion Sales Pitch Examples to Boost Your Success

Rohan Raj Shrivastav
June 18, 2024
10
min read
Contact Center

Top 7 Effective Sales Pitch Strategies from Real Estate Experts

Rohan Raj Shrivastav
June 18, 2024
10
min read
Contact Center

Top 20 Voice Analytics Use Cases Revolutionizing Call Centers

Rohan Raj Shrivastav
June 17, 2024
10
min read
Contact Center

Consumer Duty Outcomes Compliance: Best Practices for Call Centers

Rohan Raj Shrivastav
June 17, 2024
10
min read
Contact Center

The Definitive Guide to Call Center Agent Performance Dashboards

Madhuri Gourav
June 17, 2024
10
min read
Contact Center

Transform Your Call Center Business with Emotion Analytics

Rohan Raj Shrivastav
June 14, 2024
10
min read
Contact Center

Understanding Omnichannel Sentiment Analytics: A Comprehensive Guide

Rohan Raj Shrivastav
June 14, 2024
8
min read
Contact Center

Harness Real-time Speech Analytics for Superior Contact Center Performance

Rohan Raj Shrivastav
June 14, 2024
8
min read
Contact Center

The Role of a Call Center Team Lead: Responsibilities and Best Practices

Rohan Raj Shrivastav
June 14, 2024
10
min read
Contact Center

How Smart Scripts and Real-Time Monitoring Lead the Way

Madhuri Gourav
June 12, 2024
10
min read
Contact Center

Transforming AI in Financial Services and Big Data

Rohan Raj Shrivastav
June 12, 2024
10
min read
Contact Center

Generative AI Customer Service for Enhanced Efficacy in Healthcare

Madhuri Gourav
June 12, 2024
8
min read
Contact Center

Elevate Sales Agent Morale: 6 Proven Strategies

Rohan Raj Shrivastav
June 11, 2024
9
min read
Contact Center

Customer Value Explained: Key Definitions and Practical Examples

Rohan Raj Shrivastav
June 11, 2024
10
min read
Contact Center

Generative AI in Finance: Best Practices for Industry Leaders

Rohan Raj Shrivastav
June 10, 2024
8
min read
Contact Center

How Will AI Redefine Workforce Management in Call Centers?

Madhuri Gourav
June 10, 2024
7
min read
Contact Center

Top 50 Untapped Debt Recovery Techniques [+1 Bonus Tip Inside]

Rimlee Patgiri
June 7, 2024
10
min read
Contact Center

Maximize Call Center Efficiency through Strategic Agent Empowerment

Rohan Raj Shrivastav
June 7, 2024
8
min read
Contact Center

Harnessing Generative AI for Gamifying Your Contact Center

Rohan Raj Shrivastav
June 7, 2024
10
min read
Contact Center

Why Real-Time AI is a Game-Changer for Contact Centers

Rohan Raj Shrivastav
June 6, 2024
15
min read
Contact Center

Predicting and Analyzing Employee Attrition for Better Workforce Management

Madhuri Gourav
June 6, 2024
8
min read
Contact Center

The Future of Customer Support: Exploring the CCaaS Model

Rohan Raj Shrivastav
June 5, 2024
20
min read
Contact Center

Top 7 AI-Powered Customer Service Examples You Should Know

Madhuri Gourav
June 5, 2024
8
min read
Contact Center

Overcoming Credit and Collection Hurdles with Convin's Advanced Solutions

Madhuri Gourav
June 5, 2024
10
min read
Contact Center

Top Strategies to Reduce BPO Churn and Boost Retention

Rohan Raj Shrivastav
June 5, 2024
12
min read
Contact Center

AI-Enhanced Customer Service: Bridging Technology and Human Interaction

Rohan Raj Shrivastav
June 5, 2024
12
min read
Contact Center

Top Call Center Coaching Feedback Examples for Maximum Impact

Rohan Raj Shrivastav
June 3, 2024
15
min read
Agent Assist

10 Core Benefits of Implementing a Contact Center Virtual Agent

Rohan Raj Shrivastav
June 3, 2024
20
min read
Contact Center

Conquering Efficiency and Effectiveness in Healthcare with Generative AI

Rimlee Patgiri
May 31, 2024
10
min read
Contact Center

Uncovering the Hidden Costs of Agent Disengagement and Turnover

Rohan Raj Shrivastav
May 31, 2024
18
min read
Contact Center

Lower Agent Turnover Cost with These 10 Effective Strategies

Madhuri Gourav
May 31, 2024
8
min read
Contact Center

Top Call Center Metrics Optimization to Boost Performance and ROI

Rohan Raj Shrivastav
May 30, 2024
20
min read
Contact Center

Boost Call Center Productivity: The Power of Authentic Recognition

Rohan Raj Shrivastav
May 30, 2024
15
min read
Contact Center

Winning Strategies for Successful Contact Center Leadership

Madhuri Gourav
May 29, 2024
12
min read
Contact Center

2024 E-commerce Customer Service Excellence: An Essential Guide

Rohan Raj Shrivastav
May 29, 2024
20
min read
Contact Center

Top 10 Examples of Generative AI Transforming Banking Contact Centers

Madhuri Gourav
May 29, 2024
9
min read
Contact Center

How Brand Sentiment Drives Customer Loyalty and Repeat Purchases

Madhuri Gourav
May 28, 2024
7
min read
Contact Center

25 Effective Automotive Closing Techniques in Sales to Boost Your Dealership's Success

Rohan Raj Shrivastav
May 28, 2024
20
min read
Agent Assist

Boost Sales Performance with Real-Time Agent Assistance

Rohan Raj Shrivastav
May 28, 2024
20
min read
Contact Center

Leading 10 Contact Center Automation Trends to Watch in 2024

Madhuri Gourav
May 28, 2024
10
min read
Contact Center

How Custom Call Summarization Saves Hours of After Call Work?

Rimlee Patgiri
May 24, 2024
10
min read
Contact Center

Demystifying Inbound Sales: What is Inbound Sales and Why It Matters

Rohan Raj Shrivastav
May 24, 2024
20
min read
Contact Center

Top Customer Experience Automation Solutions and Tips for Choosing the Best

Madhuri Gourav
May 24, 2024
8
min read
Agent Assist

9 Best Real-Time Agent Assistance Tools for 2024

Madhuri Gourav
May 23, 2024
20
min read
Contact Center

10 Effective Inbound Sales Call Scripts for Banks

Rohan Raj Shrivastav
May 23, 2024
20
min read
Contact Center

How Can Voice Analytics Uncover Customer Insights You’re Missing?

Madhuri Gourav
May 23, 2024
10
min read
Contact Center

Master Email Handling and Tracking in Call Centers with 7 Tips

Rohan Raj Shrivastav
May 22, 2024
15
min read
Contact Center

Top 17 Sales Closing Techniques Every Real Estate Agent Should Know

Madhuri Gourav
May 22, 2024
15
min read
Contact Center

How Unrealistic Targets Lead to Financial Misselling in Companies?

Madhuri Gourav
May 21, 2024
10
min read
Contact Center

Effective Strategies to Reduce No-Call-No-Show Incidents in Call Centers

Rohan Raj Shrivastav
May 21, 2024
10
min read
Contact Center

Effective Solutions to Address Misselling in Life Insurance Sector

Madhuri Gourav
May 20, 2024
10
min read
Contact Center

Boost Customer Satisfaction with Effective Email Tracking Techniques

Rohan Raj Shrivastav
May 20, 2024
12
min read
Contact Center

You Won’t Believe How Social Media Monitoring Brand Reputation Is Improved in Real-Time

Madhuri Gourav
May 17, 2024
10
min read
Contact Center

See How These 10 Businesses Are Applying Generative AI For Customer Service

Madhuri Gourav
May 17, 2024
20
min read
Contact Center

Essential Social Media Monitoring Brand Reputation Strategies to Safeguard Your Business Image

Madhuri Gourav
May 16, 2024
12
min read
Contact Center

What is Voice of Customer Analytics in the BFSI Sector [With Examples]

Rimlee Patgiri
May 15, 2024
10
min read
Agent Assist

What Sets Live Agent Chat Software Apart from Live Agent Assist?

Madhuri Gourav
May 15, 2024
8
min read
Agent Assist

Live Chat Agents: Why Your Website Can't Afford to Skip Them!

Madhuri Gourav
May 14, 2024
8
min read
Contact Center

The Career Growth Guide: How to Become Live Chat Agent

Madhuri Gourav
May 13, 2024
10
min read
Contact Center

Become a Live Chat Agent from Home With AI Technology & Coaching

Madhuri Gourav
May 13, 2024
10
min read
Contact Center

How Voice of the Customer Analytics Enhance Customer Journey Orchestration?

Abhishek Punyani
May 10, 2024
7
min read
Contact Center

Key Strategies for Work from Home Live Chat Agents to Overcome Common Challenges

Madhuri Gourav
May 10, 2024
10
min read
Contact Center

Top Sentiment Analysis Tools to Watch in 2024 And Further

Madhuri Gourav
May 9, 2024
20
min read
Contact Center

Voice of Customer Analysis Trends 2024

Abhishek Punyani
May 9, 2024
10
min read
Contact Center

The Ultimate Guide on How To Become A Live Chat Agent in 2024

Madhuri Gourav
May 9, 2024
12
min read
Contact Center

Streamline Call Center Workflows and Boost Efficiency With AI

Abhishek Punyani
May 8, 2024
8
min read
Contact Center

Does Your Call Center Employ Real-Time Monitoring For Consumer Protection?

Madhuri Gourav
May 8, 2024
10
min read
Contact Center

10 Reasons Why Real Time Coaching is a Turning Point for Call Centers

Madhuri Gourav
May 7, 2024
8
min read
Contact Center

Understanding Customer Service Journey and Journey Analytics

Abhishek Punyani
May 7, 2024
12
min read
Contact Center

Tailored Voice of Customer Insights for Business

Abhishek Punyani
May 6, 2024
10
min read
Contact Center

Understanding Customer Journey Analytics: A Guide

Abhishek Punyani
May 6, 2024
12
min read
Contact Center

Real-time Monitoring Solutions for Regulatory Compliance Challenges in Financial Contact Centers

Madhuri Gourav
May 3, 2024
8
min read
Agent Assist

Streamlining Escalations in Fintech with Effective AI Agent Guidance

Madhuri Gourav
May 3, 2024
6
min read
Contact Center

25 Best Customer Intelligence Platforms for Call Center Support in 2024

Abhishek Punyani
May 3, 2024
15
min read
Agent Assist

Building Brand Reputation in BFSI: How Convin's Agent Assist Delivers Results?

Madhuri Gourav
May 2, 2024
10
min read
Agent Assist

Revamp BPO Contact Centers with Agent Assistance

Madhuri Gourav
May 2, 2024
7
min read
Agent Assist

How Agents Achieve KPIs and Revenue Goals with Live Agent Assist?

Abhishek Punyani
May 2, 2024
12
min read
Agent Assist

The Ability of Agent Assist Contact Center In Shaping the Future of Proactive QA

Madhuri Gourav
April 30, 2024
8
min read
Agent Assist

Revolution in Agent Support–What is Agent Assist Ask AI?

Abhishek Punyani
April 30, 2024
8
min read
Agent Assist

10 Key Benefits of AI Agent Assist Technology to Simplify Agent Workflows

Madhuri Gourav
April 29, 2024
7
min read
Agent Assist

Training for Real-Time Agent Assist: Essential for Agents and Supervisors

Abhishek Punyani
April 29, 2024
10
min read
Agent Assist

Using Real-Time Agent Assist for Perfect First Calls

Rimlee Patgiri
April 26, 2024
6
min read
Agent Assist

Understanding Live Agent Support and how Supervisor Assist can Assist Agents

Madhuri Gourav
April 26, 2024
8
min read
Contact Center

Discover the Right Insurance Call Center Software to Improve Compliance

Madhuri Gourav
April 26, 2024
8
min read
Agent Assist

Enhancing Call Center Productivity with Live Agent Support

Abhishek Punyani
April 25, 2024
8
min read
Contact Center

Real-Time Monitoring Benefits in Remote Insurance Call Center Jobs

Abhishek Punyani
April 25, 2024
9
min read
Agent Assist

Elevate Customer Support Experience: The Power of Live Agent Assist

Abhishek Punyani
April 24, 2024
13
min read
Contact Center

Why Insurance Call Center Services Must Adopt Real-Time Monitoring Today?

Madhuri Gourav
April 24, 2024
7
min read
Contact Center

The Critical Role of Brand Reputation in Securing Quality Real Estate Leads

Madhuri Gourav
April 23, 2024
8
min read
Contact Center

Enhancing Customer Experience with Call Center Software for Insurance

Abhishek Punyani
April 23, 2024
15
min read
Agent Assist

2024’s Top Real-Time Monitoring Tools for Effective Agent Tracking

Madhuri Gourav
April 22, 2024
6
min read
View All

Case Studies

SaaS - Health, Wellness and Fitness

Carestack sees uptake of 47% on close rate after adding Convin’s Conversation Intelligence in their sales stack.

Carestack
September 21, 2023
Computer Software

Place improves deal size by 74% by adding Convin’s conversation intelligence to its sales stack.

Place
September 21, 2023
View All

Podcasts

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Episode 37: How is AI driving quality management transformation in contact centers?

Ashish Santhalia
March 27, 2023
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Episode 36: Customer sentiment analysis - the ultimate deal breaker for contact center CX.

Ashish Santhalia
February 28, 2023
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Episode 35: How to revolutionalize customer experience in a Healthcare contact center.

Ashish Santhalia
July 12, 2023
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Episode 34: Typical quality management problems that contact centers need to fix in 2023.

Ashish Santhalia
July 12, 2023
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Episode 33: How to improve contact center interactions with AI?

Ashish Santhalia
July 12, 2023
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Episode 32: How does software technology help you create the perfect contact center setup?

Ashish Santhalia
July 12, 2023
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Episode 31: How to overcome top Account Management challenges in 2022?

Team Convin
July 12, 2023
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Episode 30: The ultimate sales hack: try being human.

Team Convin
July 12, 2023
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Episode 29: How can organizations effectively use partnership selling in 2022?

Team Convin
July 12, 2023
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Episode 28: How to Leverage Video to directly increase sales in 2022?

Team Convin
July 12, 2023
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Episode 27: How to Create a Sales Playbook for SaaS Startup serving Mid Market Segment?

Team Convin
July 12, 2023
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Episode 26: How to Generate Inbound Sales Leads with LinkedIn Social Selling?

Team Convin
December 13, 2022
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Episode 25: How to Improve your Sales Team's Performance?

Team Convin
July 12, 2023
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Episode 24: How can B2B Sales Teams have Highly Effective Demo Calls?

Team Convin
July 12, 2023
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Episode 23: Ace Gap Selling Like a Pro

Team Convin
July 12, 2023
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Episode 22: Why is Sales Considered Icky?

Ashish Santhalia
July 12, 2023
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Episode 21: The Top Programs to Scale B2B Prospect Meetings

Team Convin
July 12, 2023
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Episode 20: How not to fail when Cold calling C-suite Executives?

Ashish Santhalia
July 12, 2023
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Episode 19: Spilling the Secrets of a Great Discovery Call

Ashish Santhalia
July 12, 2023
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Episode 18: The ins and outs of Enterprise Sales in the B2B SaaS industry

Ashish Santhalia
July 12, 2023
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Episode 17: Importance of bridging the gap between sales and marketing

Ashish Santhalia
July 12, 2023
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Episode 16: How can early SaaS startups book more meetings from outbound sales?

Ashish Santhalia
December 13, 2022
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Episode 15: Top sales mistakes every early-stage startup makes and how to avoid them?

Ashish Santhalia
July 12, 2023
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Episode 14 - How to use Videos to Ace Virtual Selling in 2022?

Ashish Santhalia
December 13, 2022
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Episode 13 - How to increase your Sales training ROI?

Ashish Santhalia
December 13, 2022
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Episode 12 - How to build and ideal sales tech stack?

Ashish Santhalia
July 12, 2023
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Episode 11 - How to use the right messaging to move stalled deals forward?

Ashish Santhalia
July 12, 2023
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Episode 10 - What is Sales Enablement and how to design a high-performing Sales Enablement program for remote sales teams?

Ashish Santhalia
July 12, 2023
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Episode 9 - How to close more deals with effective negotiation?

Ashish Santhalia
July 12, 2023
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Episode 8: The Power of Educating Prospects in their Buying Process

Ashish Santhalia
July 12, 2023
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Episode 7: How to handle Objections Effectively?

Ashish Santhalia
July 12, 2023
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Episode 6: How can sales professionals leverage The Art of Social Selling?

Ashish Santhalia
December 13, 2022
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Episode 5: How can salespeople use Market Intelligence to sell more in 2021?

Ashish Santhalia
December 13, 2022
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Episode 4: How can effective communication lead to better outcome in sales?

Ashish Santhalia
July 12, 2023
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Episode 3: How can founders make sales for their SaaS startup?

Ashish Santhalia
December 13, 2022
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Episode 2: How can Sales Managers and leaders effectively coach their AE teams?

Ashish Santhalia
July 12, 2023
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Episode 1: How can SDR leaders ramp up new hires in less than 60 days?

Ashish Santhalia
July 12, 2023
View All

News

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How can Artificial Intelligence for customer support assist businesses?

The Times of India
November 14, 2022
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Conversation AI strengthening and transforming BFSI Customer Support Evolving Customer Support Landscape in BFSI: Powered by conversation AI

Durgesh Choudhary
November 11, 2022
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How AI-driven win-loss deal analysis is changing the face of customer interactions

Bharat Patidar
October 19, 2022
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The Customer Sensitive Analysis Bomb: Never leave a negative customer experience unresolved

The Times of India
September 19, 2022
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The Rise of AI in Customer Service

CXO Outlook
September 16, 2022
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Ashish Santhalia, CEO, featured in TOI: Soon, you may not know if you are talking to a human

Times of India
September 7, 2022
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30 Startups To Watch: The Startups That Caught Our Eye In July 2022

Inc42
August 9, 2022
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New tech on the block: Cleantech, SaaS, FinTech, brand creation, insuretech

The Tech Panda
July 25, 2022
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Conversation Intelligence Platform Market Size In 2022

Digital Journal
July 25, 2022
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In An Increasingly VUCA World, AI & Big Data Assisted Selling Is Crucial For Businesses Across Sectors

Business World
July 25, 2022
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Convin launches AI-powered agent assist platform for banks & financial institutions

Prime View
July 9, 2022
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Convin launches AI-powered agent assist platform for banks & financial institutions

Open PR
July 9, 2022
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Convin dispatches AI-fueled specialist help stage for banks and monetary establishments

Up Plus
July 9, 2022
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Convin launches AI-powered agent assist platform for banks and financial institutions

Corp Story
July 9, 2022
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Convin launches AI-powered agent assist platform for banks & financial institutions

Chennai Plus Online News
July 9, 2022
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Convin launches AI-powered agent assist platform for banks & financial institutions

Business News This Week
July 9, 2022
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Convin launches AI-powered agent assist platform for banks & financial institutions

Mangalore Mirror
July 9, 2022
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Convin launches AI-powered agent assist platform for BFSI companies

My Times Now
July 9, 2022
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Convin launches AI-powered agent assist platform for banks & financial institutions

india press release
July 9, 2022
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Convin launches AI-powered agent assist platform for BFSI companies

Thelocalreport
July 9, 2022
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Convin launches AI-powered agent help platform for BFSI firms

The Nations
July 9, 2022
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Convin launches AI-powered agent assist platform for banks and financial institutions

July 6, 2022
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Convin launches AI-powered agent assist platform for banks & financial institutions

APN NEWS
July 6, 2022
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Convin launches AI-powered agent assist platform for BFSI companies

Mint
July 6, 2022
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Convin announces the launch of a first of a kind AI platform that reimagines virtual assisted selling

Dehli Daily Times
May 20, 2022
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Convin announces the launch of a first of a kind AI platform that reimagines virtual assisted selling

IQ Stock Market
May 20, 2022
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Convin announces the launch of a first of a kind AI platform that reimagines virtual assisted selling

India Business Daily
May 20, 2022
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Convin Introduces Envisioned Assisted Selling Platform for Businesses

AZO Robotics
May 20, 2022
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Convin.ai secures Rs 16 crore in seed round led by Kalaari Capital

CNBC TV18
April 27, 2022
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Convin - the platform that reimagines virtual assisted selling for businesses, has raised $2.1M in seed funding from Kalaari Capital

TECH ADVISOR
April 27, 2022
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Convin - the platform that reimagines virtual assisted selling for businesses, has raised $2.1M in seed funding from Kalaari Capital

PC GAMER
April 27, 2022
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Convin - the platform that reimagines virtual assisted selling for businesses, has raised $2.1M in seed funding from Kalaari Capital

PCWorld
April 27, 2022
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Convin - the platform that reimagines virtual assisted selling for businesses, has raised $2.1M in seed funding from Kalaari Capital

Macworld
April 27, 2022
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Convin - The Platform That Reimagines Virtual Assisted Selling For Businesses, Has Raised $2.1M In Seed Funding From Kalaari Capital

TheStreet
April 27, 2022
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Virtual Assisted Selling Platform Convin.ai Raises Rs.16 Cr in Seed Round Led by Kalaari Capital

IndianWeb2
April 27, 2022
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[Funding roundup] Cubyts, Baaz, Convin, and TeaMonk raise capital

Yourstory
April 27, 2022
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Convin - the platform that reimagines virtual assisted selling for businesses, has raised $2.1M in seed funding from Kalaari Capital

CISON PR Newswire
April 27, 2022
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Mercado global de Plataforma de inteligencia de conversación Impulsores clave, restricciones y oportunidades, pronóstico de los principales líderes para 2022-2030

Revista Crossover
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Global Conversation Intelligence Platform Market 2022 to 2031 Analysis

Ripon College Days
April 27, 2022
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Conversation Intelligence Platform Convin Raises Rs 2.5 Crore from Titan Capital, 9 Unicorns

IndianWeb2
May 31, 2021
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STARTUP DIGEST: Convin raises Rs 2.5 crore from Titan Capital & 9Unicorns

CNBC TV18
May 31, 2021
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Conversation intelligence platform Convin raises Rs 2.5 crore from Titan Capital

CIO Elets
May 31, 2021
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[Funding alert] Conversation intelligence platform Convin raises Rs 2.5Cr from Titan Capital, 9Unicorns

Daily Hunt
May 31, 2021
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Convin raises Rs 2.5 crore from Titan Capital, 9Unicorns

The Economic Times
June 2, 2021
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Conversation intelligence platform Convin raises INR 2.5 crore from Titan Capital, 9Unicorns

CRN
May 31, 2021
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Conversation intelligence platform Convin raises INR 2.5 crore from Titan Capital, 9Unicorns

Express Computer
May 31, 2021
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Titan Capital, 9Unicorns back Convin; Accio Robotics, Jobsgaar, others raise capital

Tech circle
May 31, 2021
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Convin Raises Rs 2.5Cr From 9Unicorns, Titan Capital

BW Disrupt
May 31, 2021
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[Funding alert] Conversation intelligence platform Convin raises Rs 2.5Cr from Titan Capital, 9Unicorns

Your Story
May 31, 2021
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[Funding alert] Conversation intelligence platform Convin raises Rs 2.5Cr from Titan Capital, 9Unicorns

Yahoo
May 31, 2021
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Ebooks

Ebook

How to sell faster in 2022?

Ebook

How to sell to the C-suite executives without getting stressed out?

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Ebook

Expert Plan for a Successful Sales Call

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Ebook

Want to leverage video to increase sales in 2022?

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View All

Research Room

Convin's Research Room

Tourism sector recovered 60% from pre-pandemic levels: What are tech travelers in post-pandemic times searching in call centers?

Team Convin
December 26, 2022
8
min read
Convin's Research Room

Rising customer churn in Insurtech: What is the primary reason and how to reduce churn by delivering positive customer support?

Team Convin
December 10, 2022
10
min read
Convin's Research Room

Debt collection market has risen to $18.6 billion in 2021: Is your contact center doing it right?

Team Convin
December 2, 2022
6
min read
Convin's Research Room

Sustain Your Ed-tech Startup Post-Pandemic: Why Should Edtech Companies Invest In Customer Experience Management?

Team Convin
November 28, 2022
7
min read
Convin's Research Room

The Evolution Of Healthtech & The Impact Created By Call Centers

Team Convin
November 11, 2022
8
min read
Convin's Research Room

Features Of Revenue Intelligence For A Growing Business

Abhishikha Chatterjee
August 18, 2022
10
min read
Convin's Research Room

Sales Growth Metrics - KPIs and Metrics and how to measure?

Abhishikha Chatterjee
August 18, 2022
9
min read
Convin's Research Room

A.I. In Sales Is Already Driving Revenue Growth

Abhishikha Chatterjee
August 18, 2022
8
min read
Convin's Research Room

Impact of sales training on sales readiness - A Sales Report

Aarti Nair
June 22, 2022
8
min read
Convin's Research Room

Sales statistics that will help you sell bigger, better, and more in 2022

Aarti Nair
April 7, 2022
8
min read
View All

Data Story

Data Story

Elevate Conversion Rates with Targeted Agent Coaching Strategy

Team Convin

May 31, 2023

View All

Blogs

Contact Center

How a Fast-Growing Business Identified Hot Leads Using Convin

Rimlee Patgiri
June 21, 2024
5
min read
Contact Center

Is One Large Language Model a Universal Solution?

Madhuri Gourav
June 21, 2024
10
min read
Contact Center

Signs of Customer Service Agent Burnout and Prevention Strategies

Madhuri Gourav
June 21, 2024
6
min read
Contact Center

Sales Pitch Example: Best Practices, Winning Examples, and Ready-to-Use Templates

Rohan Raj Shrivastav
June 20, 2024
10
min read
Contact Center

How to Make a Sales Pitch that Captivates Customer Attention: A Comprehensive Guide

Rohan Raj Shrivastav
June 20, 2024
10
min read
Contact Center

How Often Should You Review Your Call Center Scorecard?

Madhuri Gourav
June 20, 2024
10
min read
Contact Center

Enhancing Agent Productivity with Two-Way Feedback

Madhuri Gourav
June 19, 2024
10
min read
Contact Center

Perfect the Art of Sales Pitch with Real-Time AI

Rohan Raj Shrivastav
June 19, 2024
10
min read
Agent Assist

Enhancing Sales Pitches with Real-Time Agent Coaching

Rohan Raj Shrivastav
June 19, 2024
10
min read
Contact Center

10 High-Conversion Sales Pitch Examples to Boost Your Success

Rohan Raj Shrivastav
June 18, 2024
10
min read
Contact Center

Top 7 Effective Sales Pitch Strategies from Real Estate Experts

Rohan Raj Shrivastav
June 18, 2024
10
min read
Contact Center

Top 20 Voice Analytics Use Cases Revolutionizing Call Centers

Rohan Raj Shrivastav
June 17, 2024
10
min read
Contact Center

Consumer Duty Outcomes Compliance: Best Practices for Call Centers

Rohan Raj Shrivastav
June 17, 2024
10
min read
Contact Center

The Definitive Guide to Call Center Agent Performance Dashboards

Madhuri Gourav
June 17, 2024
10
min read
Contact Center

Transform Your Call Center Business with Emotion Analytics

Rohan Raj Shrivastav
June 14, 2024
10
min read
Contact Center

Understanding Omnichannel Sentiment Analytics: A Comprehensive Guide

Rohan Raj Shrivastav
June 14, 2024
8
min read
Contact Center

Harness Real-time Speech Analytics for Superior Contact Center Performance

Rohan Raj Shrivastav
June 14, 2024
8
min read
Contact Center

The Role of a Call Center Team Lead: Responsibilities and Best Practices

Rohan Raj Shrivastav
June 14, 2024
10
min read
Contact Center

How Smart Scripts and Real-Time Monitoring Lead the Way

Madhuri Gourav
June 12, 2024
10
min read
Contact Center

Transforming AI in Financial Services and Big Data

Rohan Raj Shrivastav
June 12, 2024
10
min read
Contact Center

Generative AI Customer Service for Enhanced Efficacy in Healthcare

Madhuri Gourav
June 12, 2024
8
min read
Contact Center

Elevate Sales Agent Morale: 6 Proven Strategies

Rohan Raj Shrivastav
June 11, 2024
9
min read
Contact Center

Customer Value Explained: Key Definitions and Practical Examples

Rohan Raj Shrivastav
June 11, 2024
10
min read
Contact Center

Generative AI in Finance: Best Practices for Industry Leaders

Rohan Raj Shrivastav
June 10, 2024
8
min read
Contact Center

How Will AI Redefine Workforce Management in Call Centers?

Madhuri Gourav
June 10, 2024
7
min read
Contact Center

Top 50 Untapped Debt Recovery Techniques [+1 Bonus Tip Inside]

Rimlee Patgiri
June 7, 2024
10
min read
Contact Center

Maximize Call Center Efficiency through Strategic Agent Empowerment

Rohan Raj Shrivastav
June 7, 2024
8
min read
Contact Center

Harnessing Generative AI for Gamifying Your Contact Center

Rohan Raj Shrivastav
June 7, 2024
10
min read
Contact Center

Why Real-Time AI is a Game-Changer for Contact Centers

Rohan Raj Shrivastav
June 6, 2024
15
min read
Contact Center

Predicting and Analyzing Employee Attrition for Better Workforce Management

Madhuri Gourav
June 6, 2024
8
min read
Contact Center

The Future of Customer Support: Exploring the CCaaS Model

Rohan Raj Shrivastav
June 5, 2024
20
min read
Contact Center

Top 7 AI-Powered Customer Service Examples You Should Know

Madhuri Gourav
June 5, 2024
8
min read
Contact Center

Overcoming Credit and Collection Hurdles with Convin's Advanced Solutions

Madhuri Gourav
June 5, 2024
10
min read
Contact Center

Top Strategies to Reduce BPO Churn and Boost Retention

Rohan Raj Shrivastav
June 5, 2024
12
min read
Contact Center

AI-Enhanced Customer Service: Bridging Technology and Human Interaction

Rohan Raj Shrivastav
June 5, 2024
12
min read
Contact Center

Top Call Center Coaching Feedback Examples for Maximum Impact

Rohan Raj Shrivastav
June 3, 2024
15
min read
Agent Assist

10 Core Benefits of Implementing a Contact Center Virtual Agent

Rohan Raj Shrivastav
June 3, 2024
20
min read
Contact Center

Conquering Efficiency and Effectiveness in Healthcare with Generative AI

Rimlee Patgiri
May 31, 2024
10
min read
Contact Center

Uncovering the Hidden Costs of Agent Disengagement and Turnover

Rohan Raj Shrivastav
May 31, 2024
18
min read
Contact Center

Lower Agent Turnover Cost with These 10 Effective Strategies

Madhuri Gourav
May 31, 2024
8
min read
Contact Center

Top Call Center Metrics Optimization to Boost Performance and ROI

Rohan Raj Shrivastav
May 30, 2024
20
min read
Contact Center

Boost Call Center Productivity: The Power of Authentic Recognition

Rohan Raj Shrivastav
May 30, 2024
15
min read
Contact Center

Winning Strategies for Successful Contact Center Leadership

Madhuri Gourav
May 29, 2024
12
min read
Contact Center

2024 E-commerce Customer Service Excellence: An Essential Guide

Rohan Raj Shrivastav
May 29, 2024
20
min read
Contact Center

Top 10 Examples of Generative AI Transforming Banking Contact Centers

Madhuri Gourav
May 29, 2024
9
min read
Contact Center

How Brand Sentiment Drives Customer Loyalty and Repeat Purchases

Madhuri Gourav
May 28, 2024
7
min read
Contact Center

25 Effective Automotive Closing Techniques in Sales to Boost Your Dealership's Success

Rohan Raj Shrivastav
May 28, 2024
20
min read
Agent Assist

Boost Sales Performance with Real-Time Agent Assistance

Rohan Raj Shrivastav
May 28, 2024
20
min read
Contact Center

Leading 10 Contact Center Automation Trends to Watch in 2024

Madhuri Gourav
May 28, 2024
10
min read
Contact Center

How Custom Call Summarization Saves Hours of After Call Work?

Rimlee Patgiri
May 24, 2024
10
min read
Contact Center

Demystifying Inbound Sales: What is Inbound Sales and Why It Matters

Rohan Raj Shrivastav
May 24, 2024
20
min read
Contact Center

Top Customer Experience Automation Solutions and Tips for Choosing the Best

Madhuri Gourav
May 24, 2024
8
min read
Agent Assist

9 Best Real-Time Agent Assistance Tools for 2024

Madhuri Gourav
May 23, 2024
20
min read
Contact Center

10 Effective Inbound Sales Call Scripts for Banks

Rohan Raj Shrivastav
May 23, 2024
20
min read
Contact Center

How Can Voice Analytics Uncover Customer Insights You’re Missing?

Madhuri Gourav
May 23, 2024
10
min read
Contact Center

Master Email Handling and Tracking in Call Centers with 7 Tips

Rohan Raj Shrivastav
May 22, 2024
15
min read
Contact Center

Top 17 Sales Closing Techniques Every Real Estate Agent Should Know

Madhuri Gourav
May 22, 2024
15
min read
Contact Center

How Unrealistic Targets Lead to Financial Misselling in Companies?

Madhuri Gourav
May 21, 2024
10
min read
Contact Center

Effective Strategies to Reduce No-Call-No-Show Incidents in Call Centers

Rohan Raj Shrivastav
May 21, 2024
10
min read
Contact Center

Effective Solutions to Address Misselling in Life Insurance Sector

Madhuri Gourav
May 20, 2024
10
min read
Contact Center

Boost Customer Satisfaction with Effective Email Tracking Techniques

Rohan Raj Shrivastav
May 20, 2024
12
min read
Contact Center

You Won’t Believe How Social Media Monitoring Brand Reputation Is Improved in Real-Time

Madhuri Gourav
May 17, 2024
10
min read
Contact Center

See How These 10 Businesses Are Applying Generative AI For Customer Service

Madhuri Gourav
May 17, 2024
20
min read
Contact Center

Essential Social Media Monitoring Brand Reputation Strategies to Safeguard Your Business Image

Madhuri Gourav
May 16, 2024
12
min read
Contact Center

What is Voice of Customer Analytics in the BFSI Sector [With Examples]

Rimlee Patgiri
May 15, 2024
10
min read
Agent Assist

What Sets Live Agent Chat Software Apart from Live Agent Assist?

Madhuri Gourav
May 15, 2024
8
min read
Agent Assist

Live Chat Agents: Why Your Website Can't Afford to Skip Them!

Madhuri Gourav
May 14, 2024
8
min read
Contact Center

The Career Growth Guide: How to Become Live Chat Agent

Madhuri Gourav
May 13, 2024
10
min read
Contact Center

Become a Live Chat Agent from Home With AI Technology & Coaching

Madhuri Gourav
May 13, 2024
10
min read
Contact Center

How Voice of the Customer Analytics Enhance Customer Journey Orchestration?

Abhishek Punyani
May 10, 2024
7
min read
Contact Center

Key Strategies for Work from Home Live Chat Agents to Overcome Common Challenges

Madhuri Gourav
May 10, 2024
10
min read
Contact Center

Top Sentiment Analysis Tools to Watch in 2024 And Further

Madhuri Gourav
May 9, 2024
20
min read
Contact Center

Voice of Customer Analysis Trends 2024

Abhishek Punyani
May 9, 2024
10
min read
Contact Center

The Ultimate Guide on How To Become A Live Chat Agent in 2024

Madhuri Gourav
May 9, 2024
12
min read
Contact Center

Streamline Call Center Workflows and Boost Efficiency With AI

Abhishek Punyani
May 8, 2024
8
min read
Contact Center

Does Your Call Center Employ Real-Time Monitoring For Consumer Protection?

Madhuri Gourav
May 8, 2024
10
min read
Contact Center

10 Reasons Why Real Time Coaching is a Turning Point for Call Centers

Madhuri Gourav
May 7, 2024
8
min read
Contact Center

Understanding Customer Service Journey and Journey Analytics

Abhishek Punyani
May 7, 2024
12
min read
Contact Center

Tailored Voice of Customer Insights for Business

Abhishek Punyani
May 6, 2024
10
min read
Contact Center

Understanding Customer Journey Analytics: A Guide

Abhishek Punyani
May 6, 2024
12
min read
Contact Center

Real-time Monitoring Solutions for Regulatory Compliance Challenges in Financial Contact Centers

Madhuri Gourav
May 3, 2024
8
min read
Agent Assist

Streamlining Escalations in Fintech with Effective AI Agent Guidance

Madhuri Gourav
May 3, 2024
6
min read
Contact Center

25 Best Customer Intelligence Platforms for Call Center Support in 2024

Abhishek Punyani
May 3, 2024
15
min read
Agent Assist

Building Brand Reputation in BFSI: How Convin's Agent Assist Delivers Results?

Madhuri Gourav
May 2, 2024
10
min read
Agent Assist

Revamp BPO Contact Centers with Agent Assistance

Madhuri Gourav
May 2, 2024
7
min read
Agent Assist

How Agents Achieve KPIs and Revenue Goals with Live Agent Assist?

Abhishek Punyani
May 2, 2024
12
min read
Agent Assist

The Ability of Agent Assist Contact Center In Shaping the Future of Proactive QA

Madhuri Gourav
April 30, 2024
8
min read
Agent Assist

Revolution in Agent Support–What is Agent Assist Ask AI?

Abhishek Punyani
April 30, 2024
8
min read
Agent Assist

10 Key Benefits of AI Agent Assist Technology to Simplify Agent Workflows

Madhuri Gourav
April 29, 2024
7
min read
Agent Assist

Training for Real-Time Agent Assist: Essential for Agents and Supervisors

Abhishek Punyani
April 29, 2024
10
min read
Agent Assist

Using Real-Time Agent Assist for Perfect First Calls

Rimlee Patgiri
April 26, 2024
6
min read
Agent Assist

Understanding Live Agent Support and how Supervisor Assist can Assist Agents

Madhuri Gourav
April 26, 2024
8
min read
Contact Center

Discover the Right Insurance Call Center Software to Improve Compliance

Madhuri Gourav
April 26, 2024
8
min read
Agent Assist

Enhancing Call Center Productivity with Live Agent Support

Abhishek Punyani
April 25, 2024
8
min read
Contact Center

Real-Time Monitoring Benefits in Remote Insurance Call Center Jobs

Abhishek Punyani
April 25, 2024
9
min read
Agent Assist

Elevate Customer Support Experience: The Power of Live Agent Assist

Abhishek Punyani
April 24, 2024
13
min read
Contact Center

Why Insurance Call Center Services Must Adopt Real-Time Monitoring Today?

Madhuri Gourav
April 24, 2024
7
min read
Contact Center

The Critical Role of Brand Reputation in Securing Quality Real Estate Leads

Madhuri Gourav
April 23, 2024
8
min read
Contact Center

Enhancing Customer Experience with Call Center Software for Insurance

Abhishek Punyani
April 23, 2024
15
min read
Agent Assist

2024’s Top Real-Time Monitoring Tools for Effective Agent Tracking

Madhuri Gourav
April 22, 2024
6
min read
View All

Case Studies

SaaS - Health, Wellness and Fitness

Carestack sees uptake of 47% on close rate after adding Convin’s Conversation Intelligence in their sales stack.

Carestack
September 21, 2023
Computer Software

Place improves deal size by 74% by adding Convin’s conversation intelligence to its sales stack.

Place
September 21, 2023
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Podcasts

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Episode 37: How is AI driving quality management transformation in contact centers?

Ashish Santhalia
March 27, 2023
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Episode 36: Customer sentiment analysis - the ultimate deal breaker for contact center CX.

Ashish Santhalia
February 28, 2023
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Episode 35: How to revolutionalize customer experience in a Healthcare contact center.

Ashish Santhalia
July 12, 2023
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Episode 34: Typical quality management problems that contact centers need to fix in 2023.

Ashish Santhalia
July 12, 2023
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Episode 33: How to improve contact center interactions with AI?

Ashish Santhalia
July 12, 2023
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Episode 32: How does software technology help you create the perfect contact center setup?

Ashish Santhalia
July 12, 2023
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Episode 31: How to overcome top Account Management challenges in 2022?

Team Convin
July 12, 2023
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Episode 30: The ultimate sales hack: try being human.

Team Convin
July 12, 2023
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Episode 29: How can organizations effectively use partnership selling in 2022?

Team Convin
July 12, 2023
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Episode 28: How to Leverage Video to directly increase sales in 2022?

Team Convin
July 12, 2023
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Episode 27: How to Create a Sales Playbook for SaaS Startup serving Mid Market Segment?

Team Convin
July 12, 2023
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Episode 26: How to Generate Inbound Sales Leads with LinkedIn Social Selling?

Team Convin
December 13, 2022
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Episode 25: How to Improve your Sales Team's Performance?

Team Convin
July 12, 2023
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Episode 24: How can B2B Sales Teams have Highly Effective Demo Calls?

Team Convin
July 12, 2023
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Episode 23: Ace Gap Selling Like a Pro

Team Convin
July 12, 2023
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Episode 22: Why is Sales Considered Icky?

Ashish Santhalia
July 12, 2023
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Episode 21: The Top Programs to Scale B2B Prospect Meetings

Team Convin
July 12, 2023
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Episode 20: How not to fail when Cold calling C-suite Executives?

Ashish Santhalia
July 12, 2023
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Episode 19: Spilling the Secrets of a Great Discovery Call

Ashish Santhalia
July 12, 2023
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Episode 18: The ins and outs of Enterprise Sales in the B2B SaaS industry

Ashish Santhalia
July 12, 2023
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Episode 17: Importance of bridging the gap between sales and marketing

Ashish Santhalia
July 12, 2023
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Episode 16: How can early SaaS startups book more meetings from outbound sales?

Ashish Santhalia
December 13, 2022
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Episode 15: Top sales mistakes every early-stage startup makes and how to avoid them?

Ashish Santhalia
July 12, 2023
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Episode 14 - How to use Videos to Ace Virtual Selling in 2022?

Ashish Santhalia
December 13, 2022
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Episode 13 - How to increase your Sales training ROI?

Ashish Santhalia
December 13, 2022
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Episode 12 - How to build and ideal sales tech stack?

Ashish Santhalia
July 12, 2023
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Episode 11 - How to use the right messaging to move stalled deals forward?

Ashish Santhalia
July 12, 2023
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Episode 10 - What is Sales Enablement and how to design a high-performing Sales Enablement program for remote sales teams?

Ashish Santhalia
July 12, 2023
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Episode 9 - How to close more deals with effective negotiation?

Ashish Santhalia
July 12, 2023
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Episode 8: The Power of Educating Prospects in their Buying Process

Ashish Santhalia
July 12, 2023
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Episode 7: How to handle Objections Effectively?

Ashish Santhalia
July 12, 2023
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Episode 6: How can sales professionals leverage The Art of Social Selling?

Ashish Santhalia
December 13, 2022
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Episode 5: How can salespeople use Market Intelligence to sell more in 2021?

Ashish Santhalia
December 13, 2022
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Episode 4: How can effective communication lead to better outcome in sales?

Ashish Santhalia
July 12, 2023
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Episode 3: How can founders make sales for their SaaS startup?

Ashish Santhalia
December 13, 2022
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Episode 2: How can Sales Managers and leaders effectively coach their AE teams?

Ashish Santhalia
July 12, 2023
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Episode 1: How can SDR leaders ramp up new hires in less than 60 days?

Ashish Santhalia
July 12, 2023
View All

News

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How can Artificial Intelligence for customer support assist businesses?

The Times of India
November 14, 2022
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Conversation AI strengthening and transforming BFSI Customer Support Evolving Customer Support Landscape in BFSI: Powered by conversation AI

Durgesh Choudhary
November 11, 2022
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How AI-driven win-loss deal analysis is changing the face of customer interactions

Bharat Patidar
October 19, 2022
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The Customer Sensitive Analysis Bomb: Never leave a negative customer experience unresolved

The Times of India
September 19, 2022
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The Rise of AI in Customer Service

CXO Outlook
September 16, 2022
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Ashish Santhalia, CEO, featured in TOI: Soon, you may not know if you are talking to a human

Times of India
September 7, 2022
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30 Startups To Watch: The Startups That Caught Our Eye In July 2022

Inc42
August 9, 2022
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New tech on the block: Cleantech, SaaS, FinTech, brand creation, insuretech

The Tech Panda
July 25, 2022
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Conversation Intelligence Platform Market Size In 2022

Digital Journal
July 25, 2022
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In An Increasingly VUCA World, AI & Big Data Assisted Selling Is Crucial For Businesses Across Sectors

Business World
July 25, 2022
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Convin launches AI-powered agent assist platform for banks & financial institutions

Prime View
July 9, 2022
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Convin launches AI-powered agent assist platform for banks & financial institutions

Open PR
July 9, 2022
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Convin dispatches AI-fueled specialist help stage for banks and monetary establishments

Up Plus
July 9, 2022
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Convin launches AI-powered agent assist platform for banks and financial institutions

Corp Story
July 9, 2022
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Convin launches AI-powered agent assist platform for banks & financial institutions

Chennai Plus Online News
July 9, 2022
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Convin launches AI-powered agent assist platform for banks & financial institutions

Business News This Week
July 9, 2022
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Convin launches AI-powered agent assist platform for banks & financial institutions

Mangalore Mirror
July 9, 2022
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Convin launches AI-powered agent assist platform for BFSI companies

My Times Now
July 9, 2022
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Convin launches AI-powered agent assist platform for banks & financial institutions

india press release
July 9, 2022
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Convin launches AI-powered agent assist platform for BFSI companies

Thelocalreport
July 9, 2022
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Convin launches AI-powered agent help platform for BFSI firms

The Nations
July 9, 2022
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Convin launches AI-powered agent assist platform for banks and financial institutions

July 6, 2022
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Convin launches AI-powered agent assist platform for banks & financial institutions

APN NEWS
July 6, 2022
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Convin launches AI-powered agent assist platform for BFSI companies

Mint
July 6, 2022
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Convin announces the launch of a first of a kind AI platform that reimagines virtual assisted selling

Dehli Daily Times
May 20, 2022
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Convin announces the launch of a first of a kind AI platform that reimagines virtual assisted selling

IQ Stock Market
May 20, 2022
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Convin announces the launch of a first of a kind AI platform that reimagines virtual assisted selling

India Business Daily
May 20, 2022
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Convin Introduces Envisioned Assisted Selling Platform for Businesses

AZO Robotics
May 20, 2022
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Convin.ai secures Rs 16 crore in seed round led by Kalaari Capital

CNBC TV18
April 27, 2022
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Convin - the platform that reimagines virtual assisted selling for businesses, has raised $2.1M in seed funding from Kalaari Capital

TECH ADVISOR
April 27, 2022
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Convin - the platform that reimagines virtual assisted selling for businesses, has raised $2.1M in seed funding from Kalaari Capital

PC GAMER
April 27, 2022
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Convin - the platform that reimagines virtual assisted selling for businesses, has raised $2.1M in seed funding from Kalaari Capital

PCWorld
April 27, 2022
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Convin - the platform that reimagines virtual assisted selling for businesses, has raised $2.1M in seed funding from Kalaari Capital

Macworld
April 27, 2022
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Convin - The Platform That Reimagines Virtual Assisted Selling For Businesses, Has Raised $2.1M In Seed Funding From Kalaari Capital

TheStreet
April 27, 2022
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Virtual Assisted Selling Platform Convin.ai Raises Rs.16 Cr in Seed Round Led by Kalaari Capital

IndianWeb2
April 27, 2022
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[Funding roundup] Cubyts, Baaz, Convin, and TeaMonk raise capital

Yourstory
April 27, 2022
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Convin - the platform that reimagines virtual assisted selling for businesses, has raised $2.1M in seed funding from Kalaari Capital

CISON PR Newswire
April 27, 2022
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Mercado global de Plataforma de inteligencia de conversación Impulsores clave, restricciones y oportunidades, pronóstico de los principales líderes para 2022-2030

Revista Crossover
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Global Conversation Intelligence Platform Market 2022 to 2031 Analysis

Ripon College Days
April 27, 2022
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Conversation Intelligence Platform Convin Raises Rs 2.5 Crore from Titan Capital, 9 Unicorns

IndianWeb2
May 31, 2021
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STARTUP DIGEST: Convin raises Rs 2.5 crore from Titan Capital & 9Unicorns

CNBC TV18
May 31, 2021
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Conversation intelligence platform Convin raises Rs 2.5 crore from Titan Capital

CIO Elets
May 31, 2021
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[Funding alert] Conversation intelligence platform Convin raises Rs 2.5Cr from Titan Capital, 9Unicorns

Daily Hunt
May 31, 2021
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Convin raises Rs 2.5 crore from Titan Capital, 9Unicorns

The Economic Times
June 2, 2021
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Conversation intelligence platform Convin raises INR 2.5 crore from Titan Capital, 9Unicorns

CRN
May 31, 2021
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Conversation intelligence platform Convin raises INR 2.5 crore from Titan Capital, 9Unicorns

Express Computer
May 31, 2021
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Titan Capital, 9Unicorns back Convin; Accio Robotics, Jobsgaar, others raise capital

Tech circle
May 31, 2021
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Convin Raises Rs 2.5Cr From 9Unicorns, Titan Capital

BW Disrupt
May 31, 2021
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[Funding alert] Conversation intelligence platform Convin raises Rs 2.5Cr from Titan Capital, 9Unicorns

Your Story
May 31, 2021
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[Funding alert] Conversation intelligence platform Convin raises Rs 2.5Cr from Titan Capital, 9Unicorns

Yahoo
May 31, 2021
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Ebooks

Ebook

How to sell faster in 2022?

Ebook

How to sell to the C-suite executives without getting stressed out?

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Ebook

Expert Plan for a Successful Sales Call

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Ebook

Want to leverage video to increase sales in 2022?

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Research Room

Convin's Research Room

Tourism sector recovered 60% from pre-pandemic levels: What are tech travelers in post-pandemic times searching in call centers?

Team Convin
December 26, 2022
8
min read
Convin's Research Room

Rising customer churn in Insurtech: What is the primary reason and how to reduce churn by delivering positive customer support?

Team Convin
December 10, 2022
10
min read
Convin's Research Room

Debt collection market has risen to $18.6 billion in 2021: Is your contact center doing it right?

Team Convin
December 2, 2022
6
min read
Convin's Research Room

Sustain Your Ed-tech Startup Post-Pandemic: Why Should Edtech Companies Invest In Customer Experience Management?

Team Convin
November 28, 2022
7
min read
Convin's Research Room

The Evolution Of Healthtech & The Impact Created By Call Centers

Team Convin
November 11, 2022
8
min read
Convin's Research Room

Features Of Revenue Intelligence For A Growing Business

Abhishikha Chatterjee
August 18, 2022
10
min read
Convin's Research Room

Sales Growth Metrics - KPIs and Metrics and how to measure?

Abhishikha Chatterjee
August 18, 2022
9
min read
Convin's Research Room

A.I. In Sales Is Already Driving Revenue Growth

Abhishikha Chatterjee
August 18, 2022
8
min read
Convin's Research Room

Impact of sales training on sales readiness - A Sales Report

Aarti Nair
June 22, 2022
8
min read
Convin's Research Room

Sales statistics that will help you sell bigger, better, and more in 2022

Aarti Nair
April 7, 2022
8
min read
View All

Data Story

Data Story

Elevate Conversion Rates with Targeted Agent Coaching Strategy

Team Convin

May 31, 2023

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INDIA
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