We are Convin.
We’re a team of dreamers, problem-solvers, and AI enthusiasts dedicated to transforming conversations into opportunities.
Our Story
The Moment That Changed Everything
In 2021, one of our founders noticed a gap in how customer-facing teams utilized customer conversations. He attended sales meetings to understand customer needs better. These conversations were valuable, but the insights often got lost as they were passed along.
To solve this, our founders started recording and sharing these meetings across the company. This led to a realization: Why weren’t businesses capturing and analyzing conversations to truly hear the voice of the customer?
And with that spark of inspiration, Convin was born!
Our Growth Story
Four IIT-Delhi grads founded Convin.
Launched our 1st mobile app–bringing on-the-go tracking and coaching at your fingertips.
Launched Real-Time Supervisor Assist–enabling supervisor assistance in live conversations.
Ranked 2nd in Speech Analytics, 3rd in Contact Center QA, and 7th in Conversation Intelligence by G2.
We were honored with the award for the best speech analytics company for contact center CX at the 9th edition of DCX.
The Principles That Guide Conviners
They believe in us
Our Customers
Our Investors
Our Trophy Room
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Meet the team behind Convin
Join Us to Transform Customer Conversations.
Convin Newsroom
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