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AI Phone Calls for
Automotive

Drive higher auto sales, improve customer retention, and reduce operational costs with AI-powered call automation for dealerships, auto financing, service centers, and more.

ai for dealerships, ai for appointment scheduling, auto owners insurance, auto financing, ai booking, ai for dealerships, ai for car dealerships, ai for automotive industry
Livpure
ICICI bank
Vyapar
Cardekho
Everestfleet
Asian Paints
Titan
Get Simpl
Treebo
Medibuddy
Aakash
Reliance Nippon
Thyrocare
Purvankara
Traya
Homelane
Lazypay
Sbi Life
Livpure
ICICI bank
Vyapar
Cardekho
Everestfleet
Asian Paints
Titan
Get Simpl
Treebo
Medibuddy
Aakash
Reliance Nippon
Thyrocare
Purvankara
Traya
Homelane
Lazypay
Sbi Life

How AI Phone Calls Impact the Automotive Industry

50
%
Faster Customer Response Time
40
%
Jump in Service Appointments
25
%
Reduction in Late Payment
35
%
Improved Lease Renewals
50
%
Faster Time-to-Funding
60
%
Increase in Lead Conversions

The Problem

Lead Qualification Time

Auto dealerships spend significant time qualifying leads, only to find that customers are not ready to purchase, delaying the sales process.

Missed Appointment

Customers frequently forget about scheduled test drives and service appointments, leading to no-shows and lost revenue opportunities for dealerships and service centers.

Delayed Responses

High call volumes result in long wait times for customers seeking information on auto financing, leasing options, or vehicle availability, leading to cold leads.

Limited Follow-Up

Many dealerships fail to engage with potential buyers effectively due to a lack of structured follow-up calls, resulting in lost sales opportunities.

Delayed Service & Maintenance

Car owners often miss crucial service dates, warranty renewals, and maintenance schedules, leading to vehicle performance issues and lower customer satisfaction.

Low Auto Financing Conversions

Prospective buyers often abandon financing or leasing applications due to a lack of timely follow-up and explanation about loan terms, interest rates, or down payment requirements.

AI-Powered Solutions for Auto Industry

Buyer Qualification

AI phone call assistants engage with prospects, assess their interest level, and qualify leads based on their intent to buy or lease a vehicle.

Test Drive & Service Scheduling

AI-powered phone call automation books, confirms, and reminds customers about their test drives and service appointments, reducing no-show rates.

Vehicle Availability Inquiries

AI agents handle inbound calls from customers inquiring about vehicle availability, features, and pricing, providing real-time information.

Auto Financing Assistance

AI voice bots help potential buyers understand financing options, guide them through pre-qualification steps, and follow-up on loan applications.

Automated Follow-Ups

AI call assistants send timely follow-ups after test drives, price inquiries, or financing discussions, increasing engagement and sales closures.

Automated Payment  Reminders

AI calls notify customers about upcoming car loan payments, subscription renewals, or lease-end reminders, ensuring timely payments and reducing delinquencies.

Recall & Safety Notification Calls

AI-powered systems proactively contact vehicle owners regarding recall notices, safety updates, or mandatory inspections, ensuring compliance and brand trust.

Customer Feedback Collection

AI voicebots automatically collect customer feedback after service appointments, test drives, or vehicle purchases, helping dealerships improve customer satisfaction and retention.

Post-Call Reminders

AI call automation extracts key customer details, logs interactions into the CRM, and triggers personalized follow-up actions like sending WhatsApp messages, appointment confirmations, or vehicle offers.

Why Choose Convin for the Automotive Industry?

01
Multilingual AI Agent

Supports multiple languages, empathizes interruptions, and provides real-time language interpretation for seamless conversations.

02
LLM-Powered Natural Language Understanding

Deliver context-aware, personalized, human-like conversations, leveraging multilingual understanding and low latency.

03
Seamless Handoff to a Live Agent

Automatically transfer the call to a live agent when the lead shows interest, ensuring a smooth transition and personalized follow-up.

04
Post-Call Actions

Trigger automated CRM updates and outbound campaigns. Also, identify lead interest, measure CSAT, and generate AI-powered call summaries.

05
Interruption Management

Handle interruptions like background noise or sudden queries with ease, ensuring AI remains on track and delivers accurate responses without
confusion.

Post-Call Actions: What Follows After the Conversation?

Automated CRM Updates
Key customer details like date, amount, budget, timeline, or customer preferences are automatically captured, extracted from calls, and accurately synced to your CRM. Extracted and compiled data provides meaningful insights that enable better follow-up calls.
Automated Follow-ups
The Voicebot schedules follow-up calls or messages tailored to customer needs, ensuring timely, relevant engagement every time.
Automated Campaigns
Based on call insights, the Voicebot can trigger actions like sending WhatsApp messages, SMS alerts, or emails to keep customers informed.
Identify Lead Interest
The system automatically assigns a lead score based on the conversation, identifying high-potential customers for follow-up and nurturing.
Identify Customer Satisfaction (CSAT)
A CSAT score can be calculated to gauge overall customer sentiment, helping you evaluate service quality and address any concerns with the customer or AI agent.
AI Summarization
Get an automated summary of the entire call—including key discussion points and next steps—so you can quickly review and act on critical information.

AI Phone Calls can effortlessly integrate with your tech stack

See all Integrations
Convin integrations

Your security is our priority

Deployment

Private Cloud
Private Cloud
On Premise
On Premise

Ready to Transform Your Auto Repair, Maintenance & Service Conversations?

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Frequently Asked Questions

How can AI be used in the automotive industry?
AI automates customer calls, lead generation, appointment scheduling, financing follow-ups, and post-sale support, improving efficiency and sales.
How can AI phone calls help my dealership increase sales and lead conversion?
AI-powered phone calls instantly engage leads, qualify buyers, and schedule test drives, ensuring sales teams focus only on high-intent customers, increasing conversions.
Can AI automate follow-ups for financing, leasing, and service reminders?
Yes! AI phone assistants send automated payment reminders, lease renewal notifications, and service follow-ups, reducing missed appointments and late payments by up to 35%.
How do car dealerships use AI?
Dealerships use AI for lead qualification, test drive scheduling, financing assistance, follow-ups, and customer inquiries, reducing manual workload and increasing conversions.
Will AI replace car salesmen?
No, AI enhances sales by handling repetitive tasks, allowing sales teams to focus on high-value interactions and closing deals.
What technology do car dealerships use?
Car dealerships use AI phone assistants, CRM systems, digital marketing automation, chatbots, and telephony integrations to streamline operations.
How to use AI to sell more cars?
AI engages leads instantly, schedules test drives, follows up on financing, and personalizes offers, boosting conversion rates and revenue.
Will AI calls sound natural to my customers?
Absolutely! AI phone calls use human-like conversational tones, multilingual support, and advanced interruption management to create seamless, engaging customer interactions.