AI Phone Calls for
Automotive
Drive higher auto sales, improve customer retention, and reduce operational costs with AI-powered call automation for dealerships, auto financing, service centers, and more.
How AI Phone Calls Impact the Automotive Industry
The Problem
Auto dealerships spend significant time qualifying leads, only to find that customers are not ready to purchase, delaying the sales process.
Customers frequently forget about scheduled test drives and service appointments, leading to no-shows and lost revenue opportunities for dealerships and service centers.
High call volumes result in long wait times for customers seeking information on auto financing, leasing options, or vehicle availability, leading to cold leads.
Many dealerships fail to engage with potential buyers effectively due to a lack of structured follow-up calls, resulting in lost sales opportunities.
Car owners often miss crucial service dates, warranty renewals, and maintenance schedules, leading to vehicle performance issues and lower customer satisfaction.
Prospective buyers often abandon financing or leasing applications due to a lack of timely follow-up and explanation about loan terms, interest rates, or down payment requirements.
AI-Powered Solutions for Auto Industry
AI phone call assistants engage with prospects, assess their interest level, and qualify leads based on their intent to buy or lease a vehicle.
AI-powered phone call automation books, confirms, and reminds customers about their test drives and service appointments, reducing no-show rates.
AI agents handle inbound calls from customers inquiring about vehicle availability, features, and pricing, providing real-time information.
AI voice bots help potential buyers understand financing options, guide them through pre-qualification steps, and follow-up on loan applications.
AI call assistants send timely follow-ups after test drives, price inquiries, or financing discussions, increasing engagement and sales closures.
AI calls notify customers about upcoming car loan payments, subscription renewals, or lease-end reminders, ensuring timely payments and reducing delinquencies.
AI-powered systems proactively contact vehicle owners regarding recall notices, safety updates, or mandatory inspections, ensuring compliance and brand trust.
AI voicebots automatically collect customer feedback after service appointments, test drives, or vehicle purchases, helping dealerships improve customer satisfaction and retention.
AI call automation extracts key customer details, logs interactions into the CRM, and triggers personalized follow-up actions like sending WhatsApp messages, appointment confirmations, or vehicle offers.
Why Choose Convin for the Automotive Industry?
Supports multiple languages, empathizes interruptions, and provides real-time language interpretation for seamless conversations.
Deliver context-aware, personalized, human-like conversations, leveraging multilingual understanding and low latency.
Automatically transfer the call to a live agent when the lead shows interest, ensuring a smooth transition and personalized follow-up.
Trigger automated CRM updates and outbound campaigns. Also, identify lead interest, measure CSAT, and generate AI-powered call summaries.
Handle interruptions like background noise or sudden queries with ease, ensuring AI remains on track and delivers accurate responses without
confusion.
Convin's Data Security Measures
Automated PII Masking
Convin’s AI-driven PII masking detects and redacts sensitive data, ensuring compliance with GDPR, PCI DSS, HIPAA, and RBI mandates.
Zero Raw Data Retention
Sensitive data is masked at capture while ensuring compliance with audits and analytics by eliminating raw data exposure.
Enterprise-Grade Data Encryption
Convin secures data with AES-256 encryption, preventing unauthorized access during storage or transfer.
Proprietary In-House LLM
Convin’s proprietary, in-house developed LLM designed specifically for BFSI institutions ensures full data ownership, security, and compliance.
Post-Call Actions: What Follows After the Conversation?
AI Phone Calls can effortlessly integrate with your tech stack
Your security is our priority
Deployment
