HIPAA Compliance

last updated on 07th November, 2022

Overview

Health Insurance Portability and Accountability Act (HIPAA), enacted in 1996, is a collection of closely aligned regulations created to protect private and sensitive patients’ electronic health records. The HIPAA Compliance process involves securing and maintaining private and sensitive patient health data (PHI).

Convin's HIPAA Committment

Convin.ai has implemented reasonable physical, technical and administrative security measures to protect personal information from loss, misuse, alteration or destruction. Our service providers and agents are contractually bound to maintain the confidentiality of personal information and may not use the information for any unauthorized purpose. Convin.ai will ensure through formally executed contracts that the service providers are committed to “same level of data protection” as applicable data protection laws and regulations.

Our HIPAA checklist:

  1. Assigned a Security & Privacy Officer within the organization.
  2. Established privacy policies within the organization.
  3. Established security procedures (administrative, physical, technical) to protect PHI.
  4. Established Business Associate Agreements with respective vendors.
  5. Trained staff as per HIPAA guidelines.
  6. Implemented annual risk assessment (2022) to avoid data breaches.
  7. Established a breach notification protocol.

Contact us:

For complete information, please refer to our DPA, Terms of Service & Privacy Policy documents. If you have any queries, please feel free to write to our Data Protection Officer at contact@convin.ai. Our HIPAA team will be more than happy to help you out.

Convin records, transcribes and analyzes all your sales calls to give insights on what’s working on calls and what’s not.

US
2093 Philadelphia Pike #5025
Claymont, Delaware 19703
(+1) 6282095776
INDIA
Bhive Workspace No.112,AKR
Techpark, A-Block, 7th Mile
Hosur Road, Krishna Reddy,
Industrial Area,
Bengaluru-560068
+91 7011464590, +91 8802881329
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