AI Phone Calls: Accelerate Business, Slash Costs, and Grow Faster

Leverage enterprise-grade AI Voice Agents to automate customer calls without human intervention. Engage your audience with personalized, multilingual conversations while seamlessly handling routine interactions.

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Convin AI Phone Call illustration
AI Phone Calls
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https://s3.amazonaws.com/public-access-convin.ai/voicebot/demo.mp3
Livpure
ICICI bank
Vyapar
Cardekho
Everestfleet
Asian Paints
Titan
Get Simpl
Treebo
Medibuddy
Aakash
Reliance Nippon
Thyrocare
Purvankara
Traya
Homelane
Lazypay
Sbi Life
Livpure
ICICI bank
Vyapar
Cardekho
Everestfleet
Asian Paints
Titan
Get Simpl
Treebo
Medibuddy
Aakash
Reliance Nippon
Thyrocare
Purvankara
Traya
Homelane
Lazypay
Sbi Life

Fast-Track Call Center Success with AI Phone Call

100 %
Inbound/Outbound Call Automation
90 %
Lower Manpower Requirement
50 %
Reduction in Errors & Inaccuracies
60 %
Reduction in Operational Costs

What Is an AI Phone Call?

AI phone calls use virtual agents powered by artificial intelligence to handle inbound and outbound customer interactions over the phone. These virtual agents engage with customers through natural, human-like conversations, responding to queries, resolving issues, and providing information in real-time, often in the customer’s preferred language.

How Does Convin’s Virtual Agent Converse With Your Customers?

Multilingual AI Agent

Supports multiple languages, empathizes interruptions, and provides real-time language interpretation for seamless conversations.

LLM-Powered Natural Language Understanding

Enhance interactions with advanced LLM. Deliver context-aware, personalized human-like conversations, leveraging multilingual understanding and low-latency Natural Language Processing (NLP).

Seamless Handoff to a Live Agent

Automatically transfer the call to a live agent when the lead shows interest, ensuring a smooth transition and personalized follow-up.

Post-Call Communication Trigger

Automatically send follow-up messages via WhatsApp or email, sharing relevant details like itineraries, tickets, or appointment confirmations.

Scalable, Customizable Voice Agent

Reach 1000s of leads simultaneously with seamless phone calls. Fine-tune and personalize your Voice AI Agent to match your brand, guiding conversations with a customizable dialog flow.

Interruption Management

Handle interruptions like background noise or sudden queries with ease, ensuring the AI remains on track and delivers accurate responses without confusion.

Capture Key Insights

Automatically capture and store critical customer information, enabling better decision-making and personalized follow-ups in the future.

Seamless Integration

Effortlessly integrate the Voice AI Agent with your existing dialers or telephony systems for smooth, scalable calling. Update your CRM fields automatically after every call.

Expedite Your Call Center Operations

Save time by letting AI handle top-of-funnel (TOFU) interactions where 80-90% of leads drop off, transferring only interested leads to your sales team.

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Run outbound campaigns by calling CRM contacts with updated offers, driving engagement, and ensuring timely follow-ups.

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Automatically schedule appointments and send reminders to ensure meetings happen, reducing no-shows and maximizing efficiency.

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Boost and streamline the scheduling of physical site visits and ensure seamless coordination with your sales team.

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Automatically call back leads, schedule appointments, qualify prospects, and nurture relationships without delays.

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Respond immediately to frequently asked questions and common issues, reducing wait times and resolving problems quickly.

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Deliver a unified experience across all channels, maintaining consistency and reliability, building customer trust and satisfaction.

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Gather valuable post-interaction feedback through surveys to improve service, enhance CSAT scores, and strengthen customer loyalty.

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Improve policy renewals and service contracts by automating renewal reminders and follow-up conversations.

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Utilize customer intent and preferences to unlock new cross-selling and up-selling opportunities.

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Automate soft debt collection by sending personalized payment reminder calls, reducing manual follow-up, and speeding up cash collection.

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https://s3.amazonaws.com/public-access-convin.ai/voicebot/11.mp3

Streamline the entire cash collection process, ensuring timely and reliable payments with fewer resources and improved efficiency.

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https://s3.amazonaws.com/public-access-convin.ai/voicebot/12.mp3

Automate data collection and communication, improving overall efficiency across departments involved in the collection process.

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Transform Interactions and Achieve Business Goals With AI Agents

Boost Call Center Efficiency

  1. Automated Calling at Scale

    Reach more customers in less time by automating inbound and outbound calling process.

  2. Eliminate Agent Training

    Skip long ramp-up times and poor agent skills. Employ virtual agents ready to perform from day one.

  3. Cost-Effective Solution

    Reduce operational costs by cutting inefficiencies in call center resources, training, and manual processes.

  4. Start New Call Center

    Build a startup entirely with AI phone agents. Run a virtual call center with minimal resources and focus on core activities.

ai virtual assistant, automated outbound calls, voice bot solutions

Conversations That Customers Prefer

  1. Human-Sounding Voice

    Engage customers with a natural, human-like voice like speaking with a live agent.

  2. 24x7 Availability

    Offer support around the clock, ensuring customers never wait and receive help instantly.

  3. Instant Responses

    Provide near-instant responses with latency under one second, ensuring smooth, uninterrupted conversations.

  4. Personalized and Persuasive

    Virtual agents adapt to customer time zones and languages for personalized outreach.

  5. Customer Intent Recognition

    Initiate context-aware interactions to understand user intent, creating more meaningful conversations.

 virtual assistant, conversational AI platform, voice bot solutions

Gain Customer Insights

  1. Deeper Sentiment Understanding

    Analyze customer sentiment to gain critical insights for improving engagement and satisfaction.

  2. Data-Driven Decisions

    Use insights to inform product development, refine marketing strategies, and enhance customer service.

  3. Uncover Hidden Opportunities

    Visualize customer behaviors and sentiments to identify growth areas and optimize your business approach.

  4. Surveys and Feedback

    Conduct post-call surveys to gather feedback and identify areas for improvement.

  5. Product Lines

    Analyze customer and competition data to expand your product lines and introduce new features.

voice of customer, customer insight
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How Does Convin’s AI Phone Call Work?

STEP 1
Quick
Integration
Connect your telephony or dialer system with Convin’s Virtual Agent Platform in just a few clicks.
STEP 2
Automated Phone
Call System
Convin’s virtual agent makes outbound calls and receives inbound calls. Instantly offer your leads/customers the product/service/resolution they seek.
STEP 3
Setup Next
Steps
When a lead or customer is interested in the next steps, the virtual agent transfers the conversation to a live agent.

Convin can effortlessly integrate with your tech stack

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Your security is our priority

Our customers love us

See how our clients transformed their customer conversations

One Stop Solution to Call Audits and Custom Reporting
Convin ai not only offers manual auditing for all the calls but also automates the entire call auditing process for 100% customer conversations. It creates custom reporting and makes the overall manual QA more accessible. It saves me a ton of time by highlighting the weak and strong aspects of thousands of agents within minutes.
Kanika S.
Team Lead, AESL
Excellent Software for Quality Audits Using AI
Convin ai eases a lot of manual work, captures the right set of words required to understand and implement good audits that can help coaches to shape up their consultations. Convin's AI based intellect helps you discover all the pain points from consultations which helps the coaches enhance their consultation quality.
Vighnesh S.
Team lead
Improve Agent Performance and Decrease Manual Labor
Convin ai has helped me and my team improve the overall quality aspect of our sales process. Ever since we started using Convin ai, we've seen great improvement in the call structure and call flow used by our agents. The call transcripts allow us to broaden our audit scope and acquire a better understanding of call quality. It's safe to say, Convin ai has significantly sped up the sales process and decreased manual labor.
Samir A.
Sales Team Lead
Track Auditor Performance with Auditor Reports
Convin ai provides an auditor report section that helps me keep a track of the auditors' performance for different parameters that are important to our business. It also sends a detailed report directly to the auditors via email that helps them improve their performance and identify exactly where they are going wrong.
Neelam A.
Team Lead, HealthifyMe
Boost Productivity and Streamline Daily Tasks
Before Convin ai, our data tracking was disorganized. Integrating Convin ai streamlined our daily operations and allowed us to view all calls under one roof - the Meetings dashboard. Convin ai solves various challenges for me; the top of the list is that it acts as a one-stop platform for listening to 100% calls, creates account/lead level analysis, and tracks parameter scoring.
Chirag K.
Education counsellor, AESL
One Stop Solution to Call Audits and Custom Reporting
Convin ai not only offers manual auditing for all the calls but also automates the entire call auditing process for 100% customer conversations. It creates custom reporting and makes the overall manual QA more accessible. It saves me a ton of time by highlighting the weak and strong aspects of thousands of agents within minutes.
Kanika S.
Team Lead, AESL
Excellent Software for Quality Audits Using AI
Convin ai eases a lot of manual work, captures the right set of words required to understand and implement good audits that can help coaches to shape up their consultations. Convin's AI based intellect helps you discover all the pain points from consultations which helps the coaches enhance their consultation quality.
Vighnesh S.
Team lead
Improve Agent Performance and Decrease Manual Labor
Convin ai has helped me and my team improve the overall quality aspect of our sales process. Ever since we started using Convin ai, we've seen great improvement in the call structure and call flow used by our agents. The call transcripts allow us to broaden our audit scope and acquire a better understanding of call quality. It's safe to say, Convin ai has significantly sped up the sales process and decreased manual labor.
Samir A.
Sales Team Lead
Track Auditor Performance with Auditor Reports
Convin ai provides an auditor report section that helps me keep a track of the auditors' performance for different parameters that are important to our business. It also sends a detailed report directly to the auditors via email that helps them improve their performance and identify exactly where they are going wrong.
Neelam A.
Team Lead, HealthifyMe
Boost Productivity and Streamline Daily Tasks
Before Convin ai, our data tracking was disorganized. Integrating Convin ai streamlined our daily operations and allowed us to view all calls under one roof - the Meetings dashboard. Convin ai solves various challenges for me; the top of the list is that it acts as a one-stop platform for listening to 100% calls, creates account/lead level analysis, and tracks parameter scoring.
Chirag K.
Education counsellor, AESL
One Stop Solution to Call Audits and Custom Reporting
Convin ai not only offers manual auditing for all the calls but also automates the entire call auditing process for 100% customer conversations. It creates custom reporting and makes the overall manual QA more accessible. It saves me a ton of time by highlighting the weak and strong aspects of thousands of agents within minutes.
Kanika S.
Team Lead, AESL
Excellent Software for Quality Audits Using AI
Convin ai eases a lot of manual work, captures the right set of words required to understand and implement good audits that can help coaches to shape up their consultations. Convin's AI based intellect helps you discover all the pain points from consultations which helps the coaches enhance their consultation quality.
Vighnesh S.
Team lead
Improve Agent Performance and Decrease Manual Labor
Convin ai has helped me and my team improve the overall quality aspect of our sales process. Ever since we started using Convin ai, we've seen great improvement in the call structure and call flow used by our agents. The call transcripts allow us to broaden our audit scope and acquire a better understanding of call quality. It's safe to say, Convin ai has significantly sped up the sales process and decreased manual labor.
Samir A.
Sales Team Lead
Track Auditor Performance with Auditor Reports
Convin ai provides an auditor report section that helps me keep a track of the auditors' performance for different parameters that are important to our business. It also sends a detailed report directly to the auditors via email that helps them improve their performance and identify exactly where they are going wrong.
Neelam A.
Team Lead, HealthifyMe
Boost Productivity and Streamline Daily Tasks
Before Convin ai, our data tracking was disorganized. Integrating Convin ai streamlined our daily operations and allowed us to view all calls under one roof - the Meetings dashboard. Convin ai solves various challenges for me; the top of the list is that it acts as a one-stop platform for listening to 100% calls, creates account/lead level analysis, and tracks parameter scoring.
Chirag K.
Education counsellor, AESL
One Stop Solution to Call Audits and Custom Reporting
Convin ai not only offers manual auditing for all the calls but also automates the entire call auditing process for 100% customer conversations. It creates custom reporting and makes the overall manual QA more accessible. It saves me a ton of time by highlighting the weak and strong aspects of thousands of agents within minutes.
Kanika S.
Team Lead, AESL
Excellent Software for Quality Audits Using AI
Convin ai eases a lot of manual work, captures the right set of words required to understand and implement good audits that can help coaches to shape up their consultations. Convin's AI based intellect helps you discover all the pain points from consultations which helps the coaches enhance their consultation quality.
Vighnesh S.
Team lead
Improve Agent Performance and Decrease Manual Labor
Convin ai has helped me and my team improve the overall quality aspect of our sales process. Ever since we started using Convin ai, we've seen great improvement in the call structure and call flow used by our agents. The call transcripts allow us to broaden our audit scope and acquire a better understanding of call quality. It's safe to say, Convin ai has significantly sped up the sales process and decreased manual labor.
Samir A.
Sales Team Lead
Track Auditor Performance with Auditor Reports
Convin ai provides an auditor report section that helps me keep a track of the auditors' performance for different parameters that are important to our business. It also sends a detailed report directly to the auditors via email that helps them improve their performance and identify exactly where they are going wrong.
Neelam A.
Team Lead, HealthifyMe
Boost Productivity and Streamline Daily Tasks
Before Convin ai, our data tracking was disorganized. Integrating Convin ai streamlined our daily operations and allowed us to view all calls under one roof - the Meetings dashboard. Convin ai solves various challenges for me; the top of the list is that it acts as a one-stop platform for listening to 100% calls, creates account/lead level analysis, and tracks parameter scoring.
Chirag K.
Education counsellor, AESL