AI Phone Calls: Accelerate Business, Slash Costs, and Grow Faster
Leverage enterprise-grade AI Voice Agents to automate customer calls without human intervention. Engage your audience with personalized, multilingual conversations while seamlessly handling routine interactions.
Fast-Track Call Center Success with AI Phone Call
What Is an AI Phone Call?
AI phone calls use virtual agents powered by artificial intelligence to handle inbound and outbound customer interactions over the phone. These virtual agents engage with customers through natural, human-like conversations, responding to queries, resolving issues, and providing information in real-time, often in the customer’s preferred language.
How Does Convin’s Virtual Agent Converse With Your Customers?
Supports multiple languages, empathizes interruptions, and provides real-time language interpretation for seamless conversations.
Enhance interactions with advanced LLM. Deliver context-aware, personalized human-like conversations, leveraging multilingual understanding and low-latency Natural Language Processing (NLP).
Automatically transfer the call to a live agent when the lead shows interest, ensuring a smooth transition and personalized follow-up.
Automatically send follow-up messages via WhatsApp or email, sharing relevant details like itineraries, tickets, or appointment confirmations.
Reach 1000s of leads simultaneously with seamless phone calls. Fine-tune and personalize your Voice AI Agent to match your brand, guiding conversations with a customizable dialog flow.
Handle interruptions like background noise or sudden queries with ease, ensuring the AI remains on track and delivers accurate responses without confusion.
Automatically capture and store critical customer information, enabling better decision-making and personalized follow-ups in the future.
Effortlessly integrate the Voice AI Agent with your existing dialers or telephony systems for smooth, scalable calling. Update your CRM fields automatically after every call.
Expedite Your Call Center Operations
Save time by letting AI handle top-of-funnel (TOFU) interactions where 80-90% of leads drop off, transferring only interested leads to your sales team.
Run outbound campaigns by calling CRM contacts with updated offers, driving engagement, and ensuring timely follow-ups.
Automatically schedule appointments and send reminders to ensure meetings happen, reducing no-shows and maximizing efficiency.
Boost and streamline the scheduling of physical site visits and ensure seamless coordination with your sales team.
Automatically call back leads, schedule appointments, qualify prospects, and nurture relationships without delays.
Respond immediately to frequently asked questions and common issues, reducing wait times and resolving problems quickly.
Deliver a unified experience across all channels, maintaining consistency and reliability, building customer trust and satisfaction.
Gather valuable post-interaction feedback through surveys to improve service, enhance CSAT scores, and strengthen customer loyalty.
Improve policy renewals and service contracts by automating renewal reminders and follow-up conversations.
Utilize customer intent and preferences to unlock new cross-selling and up-selling opportunities.
Automate soft debt collection by sending personalized payment reminder calls, reducing manual follow-up, and speeding up cash collection.
Streamline the entire cash collection process, ensuring timely and reliable payments with fewer resources and improved efficiency.
Automate data collection and communication, improving overall efficiency across departments involved in the collection process.
How Does Convin’s AI Phone Call Work?
Integration
Call System
Steps
Convin can effortlessly integrate with your tech stack
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See how our clients transformed their customer conversations