AI Phone Calls For Sales, Support, and Collections
Leverage enterprise-grade AI Voice Agents to engage your customers with personalized conversations tailored to their preferred language. Boost lead generation, fast-track support queries, and accelerate debt recovery without human intervention.
AI Phone Calls
Listen to a Demo Call
Play
https://s3.amazonaws.com/public-access-convin.ai/voicebot/demo.mp3
Fast-Track Call Center Success with AI Phone Call
100 %
Inbound/Outbound Call Automation
90 %
Lower Manpower Requirement
50 %
Reduction in Errors & Inaccuracies
60 %
Reduction in Operational Costs
What Is an AI Phone Call?
AI phone calls use virtual agents powered by artificial intelligence to handle inbound and outbound customer interactions over the phone. These virtual agents engage with customers through natural, human-like conversations, responding to queries, resolving issues, and providing information in real-time, often in the customer’s preferred language.
How Does Convin’s Virtual Agent Converse With Your Customers?
Multilingual AI Agent
Supports multiple languages, empathizes interruptions, and provides real-time language interpretation for seamless conversations.
LLM-Powered Natural Language Understanding
Enhance interactions with advanced LLM. Deliver context-aware, personalized human-like conversations, leveraging multilingual understanding and low-latency Natural Language Processing (NLP).
Seamless Handoff to a Live Agent
Automatically transfer the call to a live agent when the lead shows interest, ensuring a smooth transition and personalized follow-up.
Post-Call Communication Trigger
Automatically send follow-up messages via WhatsApp or email, sharing relevant details like itineraries, tickets, or appointment confirmations.
Scalable, Customizable Voice Agent
Reach 1000s of leads simultaneously with seamless phone calls. Fine-tune and personalize your Voice AI Agent to match your brand, guiding conversations with a customizable dialog flow.
Interruption Management
Handle interruptions like background noise or sudden queries with ease, ensuring the AI remains on track and delivers accurate responses without confusion.
Capture Key Insights
Automatically capture and store critical customer information, enabling better decision-making and personalized follow-ups in the future.
Seamless Integration
Effortlessly integrate the Voice AI Agent with your existing dialers or telephony systems for smooth, scalable calling. Update your CRM fields automatically after every call.
Expedite Your Call Center Operations
Boost Sales Productivity
Save time by letting AI handle top-of-funnel (TOFU) interactions where 80-90% of leads drop off, transferring only interested leads to your sales team.
Listen Demo
0:05
https://s3.amazonaws.com/public-access-convin.ai/voicebot/1.mp3
Automated Outbound Campaigns
Run outbound campaigns by calling CRM contacts with updated offers, driving engagement, and ensuring timely follow-ups.
Listen Demo
0:05
https://s3.amazonaws.com/public-access-convin.ai/voicebot/2.mp3
Appointment Scheduling & Reminders
Automatically schedule appointments and send reminders to ensure meetings happen, reducing no-shows and maximizing efficiency.
Listen Demo
0:05
https://s3.amazonaws.com/public-access-convin.ai/voicebot/3.mp3
Physical Visit Scheduling
Boost and streamline the scheduling of physical site visits and ensure seamless coordination with your sales team.
Listen Demo
0:05
https://s3.amazonaws.com/public-access-convin.ai/voicebot/4.mp3
Instant Lead Engagement
Automatically call back leads, schedule appointments, qualify prospects, and nurture relationships without delays.
Listen Demo
0:05
https://s3.amazonaws.com/public-access-convin.ai/voicebot/5.mp3
Faster Response Times
Respond immediately to frequently asked questions and common issues, reducing wait times and resolving problems quickly.
Listen Demo
0:05
https://s3.amazonaws.com/public-access-convin.ai/voicebot/6.mp3
Consistent Customer Experience
Deliver a unified experience across all channels, maintaining consistency and reliability, building customer trust and satisfaction.
Listen Demo
0:05
https://s3.amazonaws.com/public-access-convin.ai/voicebot/7.mp3
Surveys and Feedback Collection
Gather valuable post-interaction feedback through surveys to improve service, enhance CSAT scores, and strengthen customer loyalty.
Listen Demo
0:05
https://s3.amazonaws.com/public-access-convin.ai/voicebot/8.mp3
Streamlined Renewal Process
Improve policy renewals and service contracts by automating renewal reminders and follow-up conversations.
Listen Demo
0:05
https://s3.amazonaws.com/public-access-convin.ai/voicebot/9.mp3
Uncover Hidden Opportunities
Utilize customer intent and preferences to unlock new cross-selling and up-selling opportunities.
Listen Demo
0:05
https://s3.amazonaws.com/public-access-convin.ai/voicebot/10.mp3
Automated Payment Reminders
Automate soft debt collection by sending personalized payment reminder calls, reducing manual follow-up, and speeding up cash collection.
Listen Demo
0:05
https://s3.amazonaws.com/public-access-convin.ai/voicebot/11.mp3
Smoother Cash Collection
Streamline the entire cash collection process, ensuring timely and reliable payments with fewer resources and improved efficiency.
Listen Demo
0:05
https://s3.amazonaws.com/public-access-convin.ai/voicebot/12.mp3
Cross-Department Data Efficiency
Automate data collection and communication, improving overall efficiency across departments involved in the collection process.
Listen Demo
0:05
https://s3.amazonaws.com/public-access-convin.ai/voicebot/13.mp3
Transform Interactions and Achieve Business Goals With AI Agents
Boost Call Center Efficiency
Conversations That Customers Prefer
Gain Customer Insights
How Does Convin’s AI Phone Call Work?
STEP 1
Quick
Integration
Integration
Connect your telephony or dialer system with Convin’s Virtual Agent Platform in just a few clicks.
STEP 2
Automated Phone
Call System
Call System
Convin’s virtual agent makes outbound calls and receives inbound calls. Instantly offer your leads/customers the product/service/resolution they seek.
STEP 3
Setup Next
Steps
Steps
When a lead or customer is interested in the next steps, the virtual agent transfers the conversation to a live agent.
Stop managing customer
data in silos
See all Integrations
Our customers love us
See how our clients transformed their customer conversations
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One Stop Solution to Call Audits and Custom Reporting
Convin ai not only offers manual auditing for all the calls but also automates the entire call auditing process for 100% customer conversations. It creates custom reporting and makes the overall manual QA more accessible. It saves me a ton of time by highlighting the weak and strong aspects of thousands of agents within minutes.
Kanika S.
Team Lead, AESL
Excellent Software for Quality Audits Using AI
Convin ai eases a lot of manual work, captures the right set of words required to understand and implement good audits that can help coaches to shape up their consultations. Convin's AI based intellect helps you discover all the pain points from consultations which helps the coaches enhance their consultation quality.
Vighnesh S.
Team lead
Improve Agent Performance and Decrease Manual Labor
Convin ai has helped me and my team improve the overall quality aspect of our sales process. Ever since we started using Convin ai, we've seen great improvement in the call structure and call flow used by our agents. The call transcripts allow us to broaden our audit scope and acquire a better understanding of call quality. It's safe to say, Convin ai has significantly sped up the sales process and decreased manual labor.
Samir A.
Sales Team Lead
Track Auditor Performance with Auditor Reports
Convin ai provides an auditor report section that helps me keep a track of the auditors' performance for different parameters that are important to our business. It also sends a detailed report directly to the auditors via email that helps them improve their performance and identify exactly where they are going wrong.
Neelam A.
Team Lead, HealthifyMe
Boost Productivity and Streamline Daily Tasks
Before Convin ai, our data tracking was disorganized. Integrating Convin ai streamlined our daily operations and allowed us to view all calls under one roof - the Meetings dashboard. Convin ai solves various challenges for me; the top of the list is that it acts as a one-stop platform for listening to 100% calls, creates account/lead level analysis, and tracks parameter scoring.
Chirag K.
Education counsellor, AESL
