Your Conversations Know What Your Business Needs.
Uncover the insights hiding in every customer interaction. Convin’s Conversation Intelligence helps you transform daily calls, chats, and emails into data-backed actions that close more deals, coach smarter, and scale performance.
You’re Talking to Customers Every Day - But You’re Missing 95% of the Insight
Only 3–5% of calls ever get reviewed manually.
Sales teams miss up to 40% of buying signals hidden in customer language.
Managers spend hours collecting anecdotal feedback instead of real data.
Without visibility, you lose patterns that could shorten sales cycles, improve retention, and refine training.
You don’t need more conversations - you need more intelligence from them.
Turn Raw Conversations into Real Business Clarity
Capture and Analyze Every Conversation
Capture 100% of calls, chats, and emails and act on every win/loss pattern.
Review entire conversations, not snippets.
Jump straight to critical moments like objections, competitor mentions, or follow-ups.
Identify keywords, trending topics, and recurring blockers with ease.
Build a living, searchable library of high-impact conversations and outcomes.
Impact
See the complete story behind every deal, escalation, and success.
Transcribe Automatically. Focus on What Matters.
Let AI take notes so your team can stay present.
Generate accurate, real-time transcriptions and concise summaries for every call.
Capture action items, tone shifts, and next steps automatically.
Sync insights directly into your CRM for effortless follow-ups and prep.
Impact
Agents save hours; managers get consistent, structured call data without manual effort.
Extract Insights That Drive Action
Move from conversation data to strategic decisions.
Detect deal momentum, customer behavior patterns, and market trends from every interaction.
Compare team performance and sentiment across roles, products, or campaigns.
Access role-based dashboards and reports to identify opportunities and training gaps.
Gather authentic customer feedback on products, pricing, and experience.
Impact
One platform that connects customer voice to business growth.
What Changes with Conversation Intelligence
Designed for Every Role that Drives Revenue
For Agents
Learn from top performers with quick call replays and clear peer benchmarks. Improve talk tracks and follow-ups using specific, actionable feedback from real conversations.
For Managers
Review team performance at a glance with call scores, summaries, and trends. Spot common deal blockers early and coach teams to remove them faster.
For Leaders
See customer sentiment, product gaps, and market signals directly from real conversations. Make confident, data-backed strategic decisions that keep revenue moving in the right direction.
Every Conversation Makes the Next One Better
AI scoring for every call to track quality, sentiment, and compliance.
Real-time coaching cues for continuous improvement.
Feedback loops that refine product, sales, and service with every interaction.
.avif)