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We use AWS for hosting our software which provides multiple compliance and security documents.
All the data including call recordings, transcripts, passwords are encrypted. All the accesses are encrypted through SSL.
We log all the accesses and usage of the application to ensure safety.
Data access is provided to limited people basis their requirments. We maintain different test and production environment.
Convin easily shows you the questions asked by the prospects and how your teammates responded. You can also find the objections raised and how they were handled.