Convin's Automation Engine

1

Automate
Call QA

Monitor and analyze 100% calls automatically based on a custom scorecard.

2

Win Behavior Analysis

Identify actions and behaviors that drive positive and negative business outcomes.

3

Automate Agent Coaching

Automatically create and share personalized agent coaching at scale.

See How it Works

1

Automate
Call QA

Monitor and analyze 100% calls automatically based on a custom scorecard.

2

Win Behavior Analysis

Identify actions and behaviors that drive positive and negative business outcomes.

3

Automate Agent Coaching

Automatically create and share personalized agent coaching at scale.

Analyse conversation
for excellence

21 %

Increase in Sales

27 %

Increase in CSAT

100 %

Compliance monitoring

17 %

Increase in
Collection Rate

56Sec

Lower AHT

60 %

Decrease in
Ramp up time

Analyse conversation
for excellence

21 %

Increase in Sales

27 %

Increase in CSAT

100 %

Compliance monitoring

17 %

Increase in
Collection Rate

56Sec

Lower AHT

60 %

Decrease in
Ramp up time

Different roles. Different problems. One solution.

Different roles. Different problems.
One solution.

For Leaders

Increase Customer Lifetime Value by accelerating QA, scaling automated coaching, and optimize for business drivers. Simultaneously, reduce employee churn by investing in agent performance and development.

For Managers

Proactively address contact center productivity
challenges by emphasizing on agents and processes
through call insights, compliance monitoring, and
automated agent coaching.

Proactively address contact center productivity challenges by emphasizing on agents and processes through call insights, compliance monitoring, and automated agent coaching.

For Agents

Empower agents to handle complex conversations by focusing on unbiased feedback, personalized coaching at scale, and actionable insights on a daily basis.

Trust Convin. We Deliver Excellence.

See how our clients transformed their customer conversations.

Convin is a sales managers' Swiss army knife

Convin is a sales managers' Swiss army knife for coaching and call tracking. Having a library of key topics and next steps mentioned by each rep on each call helps streamline coaching moments and 1-1s, this keeps me from bouncing back and forth to programs and gives me more time to coach and help my team perform.

Aaron Drummond

Account Executive - Place Technology

Helps us managers to be more thoughtful and structured

Convin helps our sales teams focus and be present in the moment of conversation because they're confident they can easily go back and review calls at a later time. It helps us as managers to be more thoughtful and structured about the way we coach and help reps progress their deals forward.

Alex Siegler

Head of Strategic Alliances - Place Technology

Able to quickly identify areas of improvement for my reps

I have been able to quickly identify areas of improvement for my reps & able to provide coaching to allow reps to quickly pivot. Also help them make changes to their pitch.

Aquibur Rahman

CEO & Founder - Mailmodo

Reviewing the recordings is like an athlete watching game-tape

Reviewing the recordings is like an athlete watching game-tape to try to improve. Collaboration with management is easy, and my reps are learning so much faster by watching the best.

Rishabh Goel

CEO & Founder - Credgenics

Convin makes reviewing sales calls super easy

Convin makes reviewing sales calls super easy. It creates training libraries for new joinees to improve and I love that. It also sends instant emails to those getting reviewed for the specific recording.

Mahak Garg

CEO & COO - Udayy

Convin is a sales managers' Swiss army knife

Aaron Drummond

Account Executive - Place Technology

Helps us managers to be more thoughtful and structured

Alex Siegler

Head of Strategic Alliances - Place Technology

Able to quickly identify areas of improvement for my reps

I have been able to quickly identify areas of improvement for my reps & able to provide coaching to allow reps to quickly pivot. Also help them make changes to their pitch.

Aquibur Rahman

CEO & Founder - Mailmodo

Reviewing the recordings is like an athlete watching game-tape

Reviewing the recordings is like an athlete watching game-tape to try to improve. Collaboration with management is easy, and my reps are learning so much faster by watching the best.

Rishabh Goel

Co-Founder & CEO - Credgenics

Convin makes reviewing sales calls super easy

Mahak Garg

COO & CEO - Udayy

Don't just take it from us.

Your safety is our priority!

Learn More

Convin's Automation Engine

1

Automate
Call QA

2

Win Behavior Analysis

3

Automate Agent Coaching

1

Automate
Call QA

2

Win Behavior Analysis

3

Automate Agent Coaching

Analyse conversation
for excellence

Analyse conversation
for excellence

Different roles. Different problems. One solution.

Different roles. Different problems.
One solution.

For Leaders

For Managers

For Agents

Trust Convin. We Deliver Excellence.

Convin is a sales managers' Swiss army knife

Helps us managers to be more thoughtful and structured

Able to quickly identify areas of improvement for my reps

Reviewing the recordings is like an athlete watching game-tape

Convin makes reviewing sales calls super easy

Convin is a sales managers' Swiss army knife

Helps us managers to be more thoughtful and structured

Able to quickly identify areas of improvement for my reps

Reviewing the recordings is like an athlete watching game-tape

Convin makes reviewing sales calls super easy

Don't just take it from us.

Your safety is our priority!

Eliminate human dependency
with Convin’s AI engine

Follow us on

Convin's Automation Engine

1

Automate Call QA

2

Win Behavior Analysis

3

Automate Agent Coaching

1

Automate Call QA

2

Win Behavior Analysis

3

Automate Agent Coaching

Analyse conversation for excellence

Analyse conversation for excellence

Different roles. Different problems. One solution.

Different roles. Different problems. One solution.

For Leaders

For Managers

For Agents

Trust Convin. We Deliver Excellence.

Convin is a sales managers' Swiss army knife

Helps us managers to be more thoughtful and structured

Able to quickly identify areas of improvement for my reps

Reviewing the recordings is like an athlete watching game-tape

Convin makes reviewing sales calls super easy

Convin is a sales managers' Swiss army knife

Helps us managers to be more thoughtful and structured

Able to quickly identify areas of improvement for my reps

Reviewing the recordings is like an athlete watching game-tape

Convin makes reviewing sales calls super easy

Don't just take it from us.

Your safety is our priority!

Eliminate human dependency with Convin’s AI engine

Follow us on

Ready for your live demo?

Automate
Call QA

Automate
Call QA

Analyse conversation
for excellence

Analyse conversation
for excellence

Different roles. Different problems.
One solution.

Eliminate human dependency
with Convin’s AI engine