Transforming Customer Service with Intelligent Call Audits

Livpure has upgraded its customer service by switching from manual audits to Convin’s AI-powered solution. This change led to a 50% reduction in social media escalations, faster agent training, and improved service delivery, enhancing the overall customer experience.

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Uncover the Success Stories Behind Convin’s Revenue-Boosting Impact

Real-Time Insights to Elevate CX & Retention

Discover how Livpure leveraged Convin’s AI-powered call audits to boost audit coverage to 100%, reduce agent onboarding time by 48%, and cut customer escalations in half.

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AI-Driven Collections: Faster Payments, Lower Fraud, Better CX

Discover how Convin helped a fintech platform enhance collection efficiency by 15%, reduce fraud by ₹30 Lakh, and improve compliance with AI.

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Leading Healthcare Platform Improves Service Call Quality with Convin

Learn how Convin helped a healthcare provider cut auditing time by 53% and boost service call quality by 14.92% with AI insights.

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AI-Driven Renewals: Faster Processing, Lower Costs, Better CX

See how Convin’s AI calls helped an insurer cut costs by 45%, boost CSAT by 24%, and speed up renewals by 36%.

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Place improves deal size by 74% by adding Convin’s conversation intelligence to its sales stack

Place automated revenue forecasting, but leaders spent hours manually collecting and storing sales calls-resulting a lack of focus on core selling strategies.

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