Convin for sales

Your team can only sell as fast as they can respond - Convin helps them respond with clarity and confidence

Conversations feel messy when reps hesitate, lose the thread, or miss the moment to follow up. Convin sits quietly beside every rep offering gentle guidance, reviewing every interaction, and giving teams what they need to move deals forward without second-guessing.
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AI Phone Calls: Accelerate Business, Slash Costs, and Grow Faster
nivabupa
aditya birla
uc
mobikwik
kotak
pw
bajaz
bharat-pe
icici-lombard
sbi
shadi
realme

What revenue teams achieve with Convin

60%
Faster ramp for new reps
27%
higher conversions
21%
better customer experience

The sales struggles your dashboards don’t show

Lead Qualification
Problem
Reps spend hours on leads that were never going to buy — and momentum is lost.
Solution
Convin’s AI Phone Call Agent steps in early. It qualifies leads instantly so your reps can spend their time where it actually matters. Meanwhile, the Conversation Intelligence Agent surfaces warm, high-intent buyers — the ones worth leaning into.
Automate up to 60% of your lead qualification process.
Impact
Automate up to 60% of your qualification effort.
Lead Qualification
Sales Conversion
Problem
Buyers don’t feel understood — and conversations fall flat before value lands.
Solution
Let Convin’s AI Phone Call Agent open the door, route interested leads, and set context. Then, on the live call, the Real-Time Assist Agent offers subtle prompts that help reps ask better questions and handle objections with confidence. Behind the scenes, the Conversation Intelligence Agent shows what top performers do differently  so everyone can sell with the same clarity.
Automate up to 60% of your lead qualification process.
Impact
Achieve 21% higher conversions.
Sales Conversion

Sales follow-ups

Problem
Deals need patience — but follow-ups quietly slip through the cracks.
Solution
Convin’s AI Phone Call Agent keeps the conversation going even when reps can’t. It sends thoughtful follow-ups automatically and never lets a warm lead go cold. Meanwhile, the Conversation Intelligence Agent uncovers which follow-up patterns actually move deals — helping teams shorten cycles with less effort.
Automate up to 60% of your lead qualification process.
Impact
Shorten your sales cycle by up to 50%.
Sales follow up

Turn Every Conversation Into Revenue

Real-Time Agent Assist
Give every rep a calm, steady guide on every call
Promote real-time monitoring and guidance on live conversations.
Highlights the next best question or offer.
Keeps messaging consistent without forcing scripts.
Pulls answers from your knowledge base instantly.
Automated Call QA
See every conversation without listening to every minute
Move from lucky sampling to full coverage.
Audit calls, emails, and chats automatically.
Catch mis-selling risks before they become problems.
See moments where deals slow down or slip.
Give reps quick, gentle coaching based on real interactions.
Prioritize follow-ups using signals straight from conversations.
Scale what your best reps do naturally
Convin shows you the language, actions, and patterns that actually build trust and move deals forward.
Learn what top performers say and how they say it.
Turn those behaviors into repeatable habits.
Spot early signs that a deal may be drifting.
Personalize calls based on what similar buyers responded to.
Automated Agent Coaching
Help reps improve a little every day — not once a quarter
Track performance across every sales stage
Deliver micro-coaching based on specific calls
Let reps learn from “golden calls” that worked
Cut ramp time dramatically with conversation-led training
Help reps close more in fewer touches
Conversation Intelligence
See the signals buyers leave behind — even when they don’t say it outright
Auto-capture notes so reps stay focused
Track sentiment, intent, and recurring themes
See deal health and buyer engagement in real time
Spot new opportunities hidden inside conversations

The Convin sales loop

How Sales Teams Use Convin

The Convin sales loop

Omnichannel coverage:

Calls, emails, chats, and messages in one view.
Full buyer journey from first touch to close.
Compare performance across channels and campaigns.

On the go:

Review calls and insights from anywhere.
Let managers see deal health at a glance.
Keep the momentum going from a laptop or a phone.

Trusted by B2C Leaders Who Get It.

“Convin has transformed the way we manage quality, collaboration, and communication.”
Before Convin, our QA process was scattered across Google Forms and our CRM, making audits, updates, and insights extremely time-consuming. With Convin, everything is now centralized—audits, PKTs, and process updates are easily accessible on one platform. We can make instant changes to audit forms without tech support, and all call recordings are readily available for review and insights. The ability to fill both Audit and Governance Forms simultaneously has boosted QA efficiency, while Team Leads can now track compliance independently.
Suyash Talekar
Customer Success Lead, Traya
“It's like having a virtual assistant for every rep and manager.”
Convin.ai captures and analyzes every customer interaction — voice, video, and email. With Convin, we’ve eliminated scattered insights, improved sales performance, accelerated onboarding, and even automated CRM updates. We no longer miss a single insight.
Nithin S
Senior Executive, Fyers
Convin.ai has transformed our audit process.
The audit dashboard gives us real-time insights with multiple metrics, making it easier for agents to stay updated on manual audits. What used to be time-consuming manual work in Google Sheets is now streamlined, efficient, and insightful thanks to Convin.ai.
Naresh C
Quality executive, Vyapar
Before Convin, we lacked visibility into why leads were being closed incorrectly, which made it difficult to identify missed business opportunities and impacted both conversions and forecasting accuracy. With Convin’s AI-driven insights, we can now spot genuine buying intent, recover lost leads, and take timely action. This has significantly improved our sales efficiency and reduced revenue leakage. A major advantage has been the alignment it’s created across sales, quality, and business teams- everyone now works with the same reliable data.
Hardik Singh
Functional Head– Quality & Training, Physics Wallah
“Convin.ai makes reporting effortless — with expert support every step of the way.”
From setup to daily use, Convin.ai delivers a seamless experience. The platform simplifies report generation, delivers clear dashboard insights, and helps us track performance with precision. Plus, their support team is always responsive and reliable, making adoption smooth and stress-free."
Suraj M
Quality Analyst, Bombay shirt company
Before Convin, our quality reviews were entirely manual and limited to a small sample of calls, making it hard to identify patterns or spot missed sales opportunities. With Convin, we can now analyze every call automatically and gain complete visibility into how agents handle leads. The platform helps us flag missed opportunities, provide targeted feedback, and ensure consistent, objective QA scoring. Our reviews are now faster, more accurate, and far more insightful.
Berkha & Devayani
AM- Quality Assurance, Physics Wallah
Before Convin, it was difficult to link quality insights with training outcomes, making it hard to measure how coaching impacted performance and slowing down new agent ramp-up. With Convin, we can now quickly identify skill gaps that affect conversions and deliver targeted, effective coaching. Training has become more focused, and we’re excited to explore Convin’s LMS capabilities to integrate quality and learning on a single platform. The results have been tangible in both agent performance and efficiency. The Convin team has been highly responsive, open to feedback, and proactive in tailoring the platform to our needs.
Ravi Sachan
Senior Manager– Quality & Training, Physics Wallah
“It's like having a virtual assistant for every rep and manager.”
Convin.ai captures and analyzes every customer interaction — voice, video, and email. With Convin, we’ve eliminated scattered insights, improved sales performance, accelerated onboarding, and even automated CRM updates. We no longer miss a single insight.
Nithin S
Senior Executive, Fyers
Convin.ai has transformed our audit process.
The audit dashboard gives us real-time insights with multiple metrics, making it easier for agents to stay updated on manual audits. What used to be time-consuming manual work in Google Sheets is now streamlined, efficient, and insightful thanks to Convin.ai.
Naresh C
Quality executive, Vyapar
“Convin.ai makes reporting effortless — with expert support every step of the way.”
From setup to daily use, Convin.ai delivers a seamless experience. The platform simplifies report generation, delivers clear dashboard insights, and helps us track performance with precision. Plus, their support team is always responsive and reliable, making adoption smooth and stress-free."
Suraj M
Quality Analyst, Bombay shirt company
“Convin has transformed the way we manage quality, collaboration, and communication.”
Before Convin, our QA process was scattered across Google Forms and our CRM, making audits, updates, and insights extremely time-consuming. With Convin, everything is now centralized—audits, PKTs, and process updates are easily accessible on one platform. We can make instant changes to audit forms without tech support, and all call recordings are readily available for review and insights. The ability to fill both Audit and Governance Forms simultaneously has boosted QA efficiency, while Team Leads can now track compliance independently.
Suyash Talekar
Customer Success Lead, Traya
Before Convin, our quality reviews were entirely manual and limited to a small sample of calls, making it hard to identify patterns or spot missed sales opportunities. With Convin, we can now analyze every call automatically and gain complete visibility into how agents handle leads. The platform helps us flag missed opportunities, provide targeted feedback, and ensure consistent, objective QA scoring. Our reviews are now faster, more accurate, and far more insightful.
Berkha & Devayani
AM- Quality Assurance, Physics Wallah
Before Convin, it was difficult to link quality insights with training outcomes, making it hard to measure how coaching impacted performance and slowing down new agent ramp-up. With Convin, we can now quickly identify skill gaps that affect conversions and deliver targeted, effective coaching. Training has become more focused, and we’re excited to explore Convin’s LMS capabilities to integrate quality and learning on a single platform. The results have been tangible in both agent performance and efficiency. The Convin team has been highly responsive, open to feedback, and proactive in tailoring the platform to our needs.
Ravi Sachan
Senior Manager– Quality & Training, Physics Wallah
Before Convin, we lacked visibility into why leads were being closed incorrectly, which made it difficult to identify missed business opportunities and impacted both conversions and forecasting accuracy. With Convin’s AI-driven insights, we can now spot genuine buying intent, recover lost leads, and take timely action. This has significantly improved our sales efficiency and reduced revenue leakage. A major advantage has been the alignment it’s created across sales, quality, and business teams- everyone now works with the same reliable data.
Hardik Singh
Functional Head– Quality & Training, Physics Wallah

Integrate Effortlessly With Your Tech Stack

Integrate Effortlessly With Your Tech Stack
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Make every sales conversation count

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CONVIN FOR SALES

Enhance conversion rates and reduce sales cycle by replicating revenue-driving behavior

Increase sales revenue by 21% with an automated contact center sales solution that simultaneously improves agents' performance while delivering exceptional customer experience.

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How is Convin closing the sales performance gap?

Turn every conversation into a revenue-generating opportunity

Empower your agents on live calls with real-time guidance using Agent Assist

  • Employ real-time audit on call scripts to drive correct behavior, catch mis-selling, and encourage self-coaching.
  • Auto-assist agents in navigating complex customer queries with immediate prompts.
  • Ensure brand consistency with visual call scripts.
  • Auto-assist agents in learning on the job while avoiding information overload.
  • Access knowledge base and improve agent skill set in practical situations.
  • Leverage real-time customer insights to offer more suitable products and services.
Real-Time Agent Assist illustration

Get an additional pair of eyes into every sales conversation

Automated Quality Assurance illustration

Let Auto QA assist agents with bottlenecks and attaining sales quota by presenting the current conversation quality

  • Audit 100% of sales conversations and gain complete visibility into agents’ performance.
  • Evaluate sales conversations across all channels-calls, emails, and chats.
  • Dive deeper to understand the core obstacle for lost opportunity and revenue.
  • Give targeted AI feedback to sales agents on what the agents did well, where they need improvement, and suggest the next actionable steps.
  • Invest time in accounts likely to convert based on a lead score generated from customer conversations.

Replicate top-performing sales conversations to close more deals

Run Conversation Behavior Analysis to identify and scale sales techniques that drive revenue

  • Replicate words, actions, and phrases that win deals.
  • Choose communication rules that build customer trust and shorten the sales cycle.
  • Identify violations and warning signs that can sabotage sales deals.
  • Personalize sales calls by identifying conversation patterns from similar encounters.
Voice of Customer illustration

Increase revenue per agent without depending on managers

Automated Agent Coaching illustration

Increase one-call close through personalized, targeted, and automated agent coaching

  • Track agent performance on discovery, qualification, price-quoting, negotiation, closing, and more.
  • Empower agents to book more and convert faster by coaching them on will and skill issues that create an impact.
  • Promote peer-to-peer coaching to adhere to best practices.
  • Improve newcomer ramp-up time by 60% with timely and targeted sales training.

Earn additional revenue by unlocking new opportunities

Conversation Intelligence analyzes every sales interaction to uncover business opportunities

  • Automate repetitive tasks like note-taking to improve sales productivity.
  • Establish new revenue streams and customer relationship touchpoints.
  • Track critical moments, topics, and customer sentiments to understand customer intention that makes or breaks deals.
  • Monitor deal status and customer interactions for better follow-up conversations.
60 %
Reduction in ramp-up time
27 %
Increase in CSAT
21 %
Jump in conversions
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How Sales Teams use Convin?

For Agents

Empower sales agents with real-time guidance and post-call insights. Analyze customer conversations to refine strategies, uncover intentions, and establish effective sales practices.

For Managers

Managers use AI-powered insights to track deals and uncover key details like competition and objections. Convin’s LMS assigns tailored training, reducing agent ramp-up time by 60%.

QA

Automate call audits with AI to remove bias and random sampling. Analyze conversations objectively, track compliance, and identify key sales moments for targeted coaching.

For Sales Leaders

Uncover evolving customer trends and market shifts with actionable intelligence, enabling smarter strategic decisions. Drive revenue growth through optimized team performance, ensured compliance, and accelerated deal closures.

Trusted by B2C Leaders Who Get It.

“Convin has transformed the way we manage quality, collaboration, and communication.”
Before Convin, our QA process was scattered across Google Forms and our CRM, making audits, updates, and insights extremely time-consuming. With Convin, everything is now centralized—audits, PKTs, and process updates are easily accessible on one platform. We can make instant changes to audit forms without tech support, and all call recordings are readily available for review and insights. The ability to fill both Audit and Governance Forms simultaneously has boosted QA efficiency, while Team Leads can now track compliance independently.
Suyash Talekar
Customer Success Lead, Traya
“It's like having a virtual assistant for every rep and manager.”
Convin.ai captures and analyzes every customer interaction — voice, video, and email. With Convin, we’ve eliminated scattered insights, improved sales performance, accelerated onboarding, and even automated CRM updates. We no longer miss a single insight.
Nithin S
Senior Executive, Fyers
Convin.ai has transformed our audit process.
The audit dashboard gives us real-time insights with multiple metrics, making it easier for agents to stay updated on manual audits. What used to be time-consuming manual work in Google Sheets is now streamlined, efficient, and insightful thanks to Convin.ai.
Naresh C
Quality executive, Vyapar
Before Convin, we lacked visibility into why leads were being closed incorrectly, which made it difficult to identify missed business opportunities and impacted both conversions and forecasting accuracy. With Convin’s AI-driven insights, we can now spot genuine buying intent, recover lost leads, and take timely action. This has significantly improved our sales efficiency and reduced revenue leakage. A major advantage has been the alignment it’s created across sales, quality, and business teams- everyone now works with the same reliable data.
Hardik Singh
Functional Head– Quality & Training, Physics Wallah
“Convin.ai makes reporting effortless — with expert support every step of the way.”
From setup to daily use, Convin.ai delivers a seamless experience. The platform simplifies report generation, delivers clear dashboard insights, and helps us track performance with precision. Plus, their support team is always responsive and reliable, making adoption smooth and stress-free."
Suraj M
Quality Analyst, Bombay shirt company
Before Convin, our quality reviews were entirely manual and limited to a small sample of calls, making it hard to identify patterns or spot missed sales opportunities. With Convin, we can now analyze every call automatically and gain complete visibility into how agents handle leads. The platform helps us flag missed opportunities, provide targeted feedback, and ensure consistent, objective QA scoring. Our reviews are now faster, more accurate, and far more insightful.
Berkha & Devayani
AM- Quality Assurance, Physics Wallah
Before Convin, it was difficult to link quality insights with training outcomes, making it hard to measure how coaching impacted performance and slowing down new agent ramp-up. With Convin, we can now quickly identify skill gaps that affect conversions and deliver targeted, effective coaching. Training has become more focused, and we’re excited to explore Convin’s LMS capabilities to integrate quality and learning on a single platform. The results have been tangible in both agent performance and efficiency. The Convin team has been highly responsive, open to feedback, and proactive in tailoring the platform to our needs.
Ravi Sachan
Senior Manager– Quality & Training, Physics Wallah
“It's like having a virtual assistant for every rep and manager.”
Convin.ai captures and analyzes every customer interaction — voice, video, and email. With Convin, we’ve eliminated scattered insights, improved sales performance, accelerated onboarding, and even automated CRM updates. We no longer miss a single insight.
Nithin S
Senior Executive, Fyers
Convin.ai has transformed our audit process.
The audit dashboard gives us real-time insights with multiple metrics, making it easier for agents to stay updated on manual audits. What used to be time-consuming manual work in Google Sheets is now streamlined, efficient, and insightful thanks to Convin.ai.
Naresh C
Quality executive, Vyapar
“Convin.ai makes reporting effortless — with expert support every step of the way.”
From setup to daily use, Convin.ai delivers a seamless experience. The platform simplifies report generation, delivers clear dashboard insights, and helps us track performance with precision. Plus, their support team is always responsive and reliable, making adoption smooth and stress-free."
Suraj M
Quality Analyst, Bombay shirt company
“Convin has transformed the way we manage quality, collaboration, and communication.”
Before Convin, our QA process was scattered across Google Forms and our CRM, making audits, updates, and insights extremely time-consuming. With Convin, everything is now centralized—audits, PKTs, and process updates are easily accessible on one platform. We can make instant changes to audit forms without tech support, and all call recordings are readily available for review and insights. The ability to fill both Audit and Governance Forms simultaneously has boosted QA efficiency, while Team Leads can now track compliance independently.
Suyash Talekar
Customer Success Lead, Traya
Before Convin, our quality reviews were entirely manual and limited to a small sample of calls, making it hard to identify patterns or spot missed sales opportunities. With Convin, we can now analyze every call automatically and gain complete visibility into how agents handle leads. The platform helps us flag missed opportunities, provide targeted feedback, and ensure consistent, objective QA scoring. Our reviews are now faster, more accurate, and far more insightful.
Berkha & Devayani
AM- Quality Assurance, Physics Wallah
Before Convin, it was difficult to link quality insights with training outcomes, making it hard to measure how coaching impacted performance and slowing down new agent ramp-up. With Convin, we can now quickly identify skill gaps that affect conversions and deliver targeted, effective coaching. Training has become more focused, and we’re excited to explore Convin’s LMS capabilities to integrate quality and learning on a single platform. The results have been tangible in both agent performance and efficiency. The Convin team has been highly responsive, open to feedback, and proactive in tailoring the platform to our needs.
Ravi Sachan
Senior Manager– Quality & Training, Physics Wallah
Before Convin, we lacked visibility into why leads were being closed incorrectly, which made it difficult to identify missed business opportunities and impacted both conversions and forecasting accuracy. With Convin’s AI-driven insights, we can now spot genuine buying intent, recover lost leads, and take timely action. This has significantly improved our sales efficiency and reduced revenue leakage. A major advantage has been the alignment it’s created across sales, quality, and business teams- everyone now works with the same reliable data.
Hardik Singh
Functional Head– Quality & Training, Physics Wallah

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4.7/5
19th
Best Software Company in India
top-startup
6th
LinkedIn Top Startup 2025

Integrate Effortlessly With Your Tech Stack

Integrate Effortlessly With Your Tech Stack
Integation
Integrations