Convin for Real Estate
8 out of 10 inquiries never make it to a site visit.
Slow response, missed reminders, and inconsistent calls create invisible leaks. Convin closes them - automating follow-ups, syncing channels, and auditing 100% of conversations in real time.
Convert Conversations Into Results.
100
%
Inbound/ Outbound Call Automation
40
%
Lower Manpower Requirement
50
%
Improvement in CSAT
27
%
Improvement in CSAT
30
%
Increase in site
visits
visits
10
X
Jump
in Conversions
in Conversions
More Business Is Lost to Silence Than to Competition
5+
min to first contact
Impact
Connect rates drop, revenue leaks.
3
follow-up channels, no sync
Impact
No-shows rise, throughput slows.
<10%
calls QA’d
Impact
Mis-selling risk stays high, coaching lags.
3x
volume spikes on peaks
Impact
Missed callbacks, longer waits, lower CSAT.
3
systems per journey
Impact
Context breaks, SLAs slip, journeys stall
60%
of claim-related calls still rely on manual checks.
Impact
Slower TATs, poor claim experience, and escalations.
Fragmented systems
(Voice / WhatsApp / CRM)
Impact
Broken customer journeys, missed context, and declining trust.
Fix It in Three Moves
AI Phone Call Agent
Dials back in under a minute, qualifies with smart prompts, confirms consent, books visits, syncs reminders on WhatsApp/SMS/email, and writes clean CRM/ticket notes.
Solves
Missed callbacks
Late reminders
Manual nudges
Use Cases
New-portal lead callback
Project fit & budget scree
Visit confirmation/reschedule
Post-visit follow-up
Why It Matters
Faster first contact
Higher show rates
Fewer leaked leads
Real-Time Assist Agent
Monitors live calls, surfaces checklists/answers/next-best actions, and enforces required disclosures.
Solves
Off-script handling
Missed upsells
Disclosure slips
Use Cases
Pricing/availability
Loan eligibility
Location/amenity objections
Channel-partner handoff
Why It Matters
Shorter handle time
Audit-ready notes
Consistent outcomes
Conversation Intelligence Agent
Auto-audits 100% of calls, flags risks and winning behaviors, and drives personalized coaching plans.
Solves
Low review coverage
Unclear performance drivers
Hidden risk
Use Cases
Script-adherence QA
Lead-scoring uplift
Campaign attribution
SLA compliance reviews
Why It Matters
Targeted coaching
Measurable lift in conversion
Fewer complaint
A Closed Loop That Never Loses a Customer
Real-World Convin Use Cases Across Real Estate Functions
Marketing & Demand Generation
Recover ad spend with sub-minute callbacks and lead scoring.
AI calls qualify property inquiries instantly and route to the right team.
Sync call outcomes, source, and interest level back to your CRM.
Inside Sales (Pre-Sales / ISR)
Book more site visits with automated reminders and live call prompts.
Ensure consistent messaging on pricing, offers, and next steps.
Capture objections and follow-up signals directly into your CRM.
Channel Partner & Broker Management
Track partner SLAs, call quality, and deal progression automatically.
Pass complete context from broker calls to internal sales teams.
Score partner performance and reconcile conversions with real data.
Site Operations (Visit Orchestration)
Confirm site visit arrivals and auto-reschedule missed appointments.
Share navigation, parking, and visit details across voice, WhatsApp, and SMS.
Maintain a consistent cadence for all visit-related communication.
Finance & Home-Loan Desk
Capture buyer eligibility and coordinate lender callbacks in one flow.
Log disclosures and consent automatically to avoid mis-selling risk.
Track loan progress and sync status updates back to CRM.
CRM & Revenue Operations (RevOps)
Attribute marketing spend to actual booked visits and closures.
Link campaigns, scripts, and conversations for better forecast accuracy.
Identify performance trends by project, channel, or agent.
Compliance & Quality Assurance
Auto-audit 100% of calls for disclosures, promises, and accuracy.
Flag risky phrases, missing documents, or miscommunication instantly.
Generate audit-ready logs with role-based access and retention control.
Post-Sales & Documentation
Schedule registration and property handovers with automated reminders.
Collect and verify KYC, payment proofs, and registration checklists.
Keep documentation turnaround tight with proactive status updates.
Trusted by B2C Leaders Who Get It.
“With Convin, we expanded from manually auditing just 2% of calls to 100% coverage through AI-powered audits. This insight reduced social media escalations by 50% within a year.”
Preeti Singh
Quality Assurance Lead
Preeti Singh
Quality Assurance Lead
Read Casestudy
INDUSTRY
Consumer Electronics
CONTACT CENTER SIZE
350+
FOUNDED
2011
"Convin.ai helped us scale our call audit coverage from 1.5% to nearly 30%, enabling real-time feedback and better agent performance. Their AI-powered LMS was a game-changer—automatically creating personalized training from call data. The team has been a true partner, constantly sharing valuable insights and helping us improve key metrics like AHT and CSAT."
Preeti Singh
Quality Assurance Lead
Mohit Sidhwani
Head of Customer Experience
Before Convin, we lacked visibility into why leads were being closed incorrectly, which made it difficult to identify missed business opportunities and impacted both conversions and forecasting accuracy. With Convin’s AI-driven insights, we can now spot genuine buying intent, recover lost leads, and take timely action. This has significantly improved our sales efficiency and reduced revenue leakage. A major advantage has been the alignment it’s created across sales, quality, and business teams- everyone now works with the same reliable data.
Hardik Singh
Functional Head– Quality & Training, Physics Wallah
Before Convin, our quality reviews were entirely manual and limited to a small sample of calls, making it hard to identify patterns or spot missed sales opportunities. With Convin, we can now analyze every call automatically and gain complete visibility into how agents handle leads. The platform helps us flag missed opportunities, provide targeted feedback, and ensure consistent, objective QA scoring. Our reviews are now faster, more accurate, and far more insightful.
Berkha & Devayani
AM- Quality Assurance, Physics Wallah
Before Convin, it was difficult to link quality insights with training outcomes, making it hard to measure how coaching impacted performance and slowing down new agent ramp-up. With Convin, we can now quickly identify skill gaps that affect conversions and deliver targeted, effective coaching. Training has become more focused, and we’re excited to explore Convin’s LMS capabilities to integrate quality and learning on a single platform. The results have been tangible in both agent performance and efficiency. The Convin team has been highly responsive, open to feedback, and proactive in tailoring the platform to our needs.
Ravi Sachan
Senior Manager– Quality & Training, Physics Wallah
“With Convin, we expanded from manually auditing just 2% of calls to 100% coverage through AI-powered audits. This insight reduced social media escalations by 50% within a year.”
Preeti Singh
Quality Assurance Lead
Preeti Singh
Quality Assurance Lead
Read Casestudy
INDUSTRY
Consumer Electronics
CONTACT CENTER SIZE
350+
FOUNDED
2011
"Convin.ai helped us scale our call audit coverage from 1.5% to nearly 30%, enabling real-time feedback and better agent performance. Their AI-powered LMS was a game-changer—automatically creating personalized training from call data. The team has been a true partner, constantly sharing valuable insights and helping us improve key metrics like AHT and CSAT."
Mohit Sidhwani
Head of Customer Experience
Integrate Effortlessly With Your Tech Stack
Integrate Effortlessly With Your Tech Stack
More Enrollments. Same Team. Less Leakage.
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