Episode 37: How is AI driving quality management transformation in contact centers?
Jim is the Chief Customer Officer for Etech Global Services. He is also an author, a CX Visionary, CCW Advisory Board Member.
Enter your email and get your hands on the e-book.
Every week, we chat with top Sales leaders in the industry to deconstruct best sales practices, sales coaching, sales enablement, the importance of sales tech stack, conversation intelligence, remote sales, and so much more.
Best suited for SDRs, AEs, Sales leaders and managers, and everyone curious about Sales
Convin records, transcribes and
analyzes all your sales calls to give
insights on what’s working on calls
and what’s not.