Episode 37: How is AI driving quality management transformation in contact centers?
Jim is the Chief Customer Officer for Etech Global Services. He is also an author, a CX Visionary, CCW Advisory Board Member.
Every week, we chat with top Sales leaders in the industry to deconstruct best sales practices, sales coaching, sales enablement, the importance of sales tech stack, conversation intelligence, remote sales, and so much more.
Best suited for SDRs, AEs, Sales leaders and managers, and everyone curious about Sales