Episode 37: How is AI driving quality management transformation in contact centers?
Jim is the Chief Customer Officer for Etech Global Services. He is also an author, a CX Visionary, CCW Advisory Board Member.
In today’s episode of Sales Gambit, we spoke to Kim Orlesky, CEO of KO Advantage Group about how to use Videos to Ace Virtual Selling in 2022?
Kim Orlesky is the CEO of KO Advantage Group and Co-founder and CEO of Sales Unicorn. She is a sales futurist who is on a mission to revolutionize how companies hire their salespeople. Kim is also one of the LinkedIn Top Sales Leaders.
We spoke to Kim about:
✔️ How to define Virtual Selling to a sales leader who is just getting started with it?
✔️ How to keep prospects engaged on a video call?
✔️ Strategies/ guidelines follow to get the maximum out of a virtual sales call?
✔️ How to overcome the obstacle of lack of face-to-face contact while on a video call?
✔️ What are some best practices that sellers should consider to avoid distractions while working remotely?
✔️ What practices should be avoided by sellers during a virtual sales call?
✔️ Reading recommendations to get better on a virtual call.
And a lot more….