Episode 36: Customer sentiment analysis - the ultimate deal breaker for contact center CX.
Morris is the founder of the Customer Experience Foundation. He is also the CEO of E-score, an Experience Designer & Builder, Emotions Investigator
In today’s episode of Sales Gambit, we spoke to Kim Orlesky, CEO of KO Advantage Group about how to use Videos to Ace Virtual Selling in 2022?
Kim Orlesky is the CEO of KO Advantage Group and Co-founder and CEO of Sales Unicorn. She is a sales futurist who is on a mission to revolutionize how companies hire their salespeople. Kim is also one of the LinkedIn Top Sales Leaders.
We spoke to Kim about:
✔️ How to define Virtual Selling to a sales leader who is just getting started with it?
✔️ How to keep prospects engaged on a video call?
✔️ Strategies/ guidelines follow to get the maximum out of a virtual sales call?
✔️ How to overcome the obstacle of lack of face-to-face contact while on a video call?
✔️ What are some best practices that sellers should consider to avoid distractions while working remotely?
✔️ What practices should be avoided by sellers during a virtual sales call?
✔️ Reading recommendations to get better on a virtual call.
And a lot more….
Convin records, transcribes and
analyzes all your sales calls to give
insights on what’s working on calls
and what’s not.