Episode 36: Customer sentiment analysis - the ultimate deal breaker for contact center CX.
Morris is the founder of the Customer Experience Foundation. He is also the CEO of E-score, an Experience Designer & Builder, Emotions Investigator
What are the top Sales Mistakes that are killing your business? What Sales mistakes should early-stage startups avoid at all costs? Why do startups fail at sales? What are the top business level sales mistakes to avoid?
Donald Kelly is the founder, and Chief Evangelist at The Sales Evangelist, VP of Sales and Marketing at BenfoComplete, and a podcast host himself. We spoke to Donald about:
✔️ Why do startups fail at sales despite there being a ton of information on the Internet?
✔️ What are the top sales mistakes that most early-stage startups make?
✔️ What are some business-level sales mistakes to avoid?
✔️ What are the sales mistakes that most startups make at the staff level and how to avoid them?
✔️ Reading recommendations for our audience.
And a lot more….
Tune in now!
Jason is the RTS Operations Director at Baxtor Healthcare corporation. He has built his career fostering continuous improvement in the customer experience sector within major healthcare operations.
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Convin records, transcribes and analyzes all your sales calls to give insights on what’s working on calls and what’s not.
Convin records, transcribes and
analyzes all your sales calls to give
insights on what’s working on calls
and what’s not.