Episode 37: How is AI driving quality management transformation in contact centers?
Jim is the Chief Customer Officer for Etech Global Services. He is also an author, a CX Visionary, CCW Advisory Board Member.
Fred Copstake, Founder, Sales Trainer, and Coach at Brindis, provides sales training and consultancy services.
In today's episode of Sales Gambit, Fred Copstake, Founder, Sales trainer, and sales coach at Brindis - a sales training consultancy. Fred is also an established author. He wrote “Selling through partnering skills” in 2020 and recently published his second book “Hybrid selling” early this year. Fred also has his own podcast “Sales today” where he discusses everything affecting the world of sales today and what sales professionals need to do to stay relevant now and in the future.
Today, Fred has joined us to talk about - How can organizations effectively use partnership selling in 2022?
And a lot more…