Agent Performance Strategy For Predictable Conversions
Say goodbye to low conversions. Get Convin's data-backed report on how conversion-driven agent performance strategy improves contact center business.
Why should you download the Agent Performance Strategy report?
A contact center improved its agent call score by 13.6% in two months after applying the agent performance strategy.
Another contact center gained 25% more leads by changing its sales strategy to Convin’s agent performance strategy.
What Prevents Call Centers From Generating Predictable Conversions?
Poor identification of sales-driving factors.
Wrong judgment of critical conversion factors.
Poor evaluation of agent performance basis conversion parameters.
Abandoning the primary goal of conversion.
Our team at Convin delicately designed an agent performance framework that looks into these challenges individually. This framework can renovate the inefficient agent performance process while establishing a predictable conversion engine.
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