Episode 37: How is AI driving quality management transformation in contact centers?
Jim is the Chief Customer Officer for Etech Global Services. He is also an author, a CX Visionary, CCW Advisory Board Member.
Microsoft's Carson Heady talks about what is social selling, how to use LinkedIn to sell, how sales professionals can leverage social selling, and more.
In today’s episode, we’ll discuss how sales professionals can leverage the art of social selling with Microsoft’s no.1 social seller, Carson Heady. He is the Director of health solutions at Microsoft, an 8-time CEO award winner, the best-selling author of the “Birth of a salesman” series, and a podcast host himself. He has a large following of more than 300 thousand followers across all platforms.
And a lot more…
Tune in now!