Episode 36: Customer sentiment analysis - the ultimate deal breaker for contact center CX.
Morris is the founder of the Customer Experience Foundation. He is also the CEO of E-score, an Experience Designer & Builder, Emotions Investigator
Microsoft's Carson Heady talks about what is social selling, how to use LinkedIn to sell, how sales professionals can leverage social selling, and more.
In today’s episode, we’ll discuss how sales professionals can leverage the art of social selling with Microsoft’s no.1 social seller, Carson Heady. He is the Director of health solutions at Microsoft, an 8-time CEO award winner, the best-selling author of the “Birth of a salesman” series, and a podcast host himself. He has a large following of more than 300 thousand followers across all platforms.
And a lot more…
Tune in now!
Jason is the RTS Operations Director at Baxtor Healthcare corporation. He has built his career fostering continuous improvement in the customer experience sector within major healthcare operations.
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Convin records, transcribes and analyzes all your sales calls to give insights on what’s working on calls and what’s not.
Convin records, transcribes and
analyzes all your sales calls to give
insights on what’s working on calls
and what’s not.