Episode 36: Customer sentiment analysis - the ultimate deal breaker for contact center CX.
Morris is the founder of the Customer Experience Foundation. He is also the CEO of E-score, an Experience Designer & Builder, Emotions Investigator
In today’s episode of Sales Gambit, we are joined by Patrick William Joyce, VP of R&D at TIDAL and Principal at PWJ Consultancy. He is known for writing email sequences that set meetings by step 4!
Patrick William Joyce, VP of R&D at TIDAL and Principal at PWJ Consultancy. He is known for writing email sequences that set meetings by step 4! We spoke to Patrick about the right messaging in sales and how to use it to move stalled deals forward. We discuss:
And a lot more…
Tune in now!
Convin records, transcribes and
analyzes all your sales calls to give
insights on what’s working on calls
and what’s not.