Episode 37: How is AI driving quality management transformation in contact centers?
Jim is the Chief Customer Officer for Etech Global Services. He is also an author, a CX Visionary, CCW Advisory Board Member.
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Christion Embury, an Account Executive at A Sales Growth Company, helps sales teams change their selling approach and sell differently.
In today’s episode of Sales Gambit, we welcomed Christion Embury. Christion is an Account Executive who helps sellers sell differently by making them understand the gap between where a buyer is today and where they want to be in the future. Apart from gap selling, Christion is also an avid sports enthusiast and loves watching football games.
Today, Christion has joined us to talk about “How to Ace Gap Selling Like A Pro?”
We discuss:
And a lot more…
Convin is an AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations.
