Episode 37: How is AI driving quality management transformation in contact centers?
Jim is the Chief Customer Officer for Etech Global Services. He is also an author, a CX Visionary, CCW Advisory Board Member.
Michael Phelan, Founder at Go-to-Market Pros, is a sales and marketing consultant with a proven track record of driving revenue for start-ups.
In today’s episode of Sales Gambit, we are joined by Michael Phelan. Michael is an enthusiastic sales and marketing consultant who is helping companies adopt & execute best-in-class programs to uncover customer insights & drive revenue opportunities. He is a powerful social media networker and an established sales and marketing thought leader. Today, we’ll talk to him about “The Top Programs to Scale B2B Prospect Meetings.”
In this episode we discuss:
And a lot more…