Episode 36: Customer sentiment analysis - the ultimate deal breaker for contact center CX.
Morris is the founder of the Customer Experience Foundation. He is also the CEO of E-score, an Experience Designer & Builder, Emotions Investigator
Michael Hanson, the Founder and CEO of Growth Genie, joined us for the 24th episode of Sales Gambit. Michael works with the vision of empowering B2B sales teams to have better conversations.
In today’s episode of Sales Gambit, we welcomed Michael Hanson. Michael is the Founder and CEO of Growth Genie. Michael helps sales and marketing professionals to build outbound sales cadences and sales training playbooks. He works on the mission to empower and motivate the sales teams through sales coaching and training sessions, and help them identify opportunities through an in-depth analysis.
Today, Michael joined us to talk about “How can B2B sales teams have highly effective demo calls?”
We discuss:
And a lot more…
Convin records, transcribes and
analyzes all your sales calls to give
insights on what’s working on calls
and what’s not.