Episode 36: Customer sentiment analysis - the ultimate deal breaker for contact center CX.
Morris is the founder of the Customer Experience Foundation. He is also the CEO of E-score, an Experience Designer & Builder, Emotions Investigator
In this episode, we talk to Jeff Bounds, CEO and Founder of Jeff Bounds International. He has been in the sales industry for about 26 years as a BDR, a sales director, a consultant, and now an excellent sales trainer.
In this episode, we talk to Jeff Bounds, CEO and Founder of Jeff Bounds International. He has been in the sales industry for about 26 years as a BDR, a sales director, a consultant, and now an excellent sales trainer.
This episode talks about how effective communication can lead to a better outcome in sales.We discuss
And more…
Tune in now!
Convin records, transcribes and
analyzes all your sales calls to give
insights on what’s working on calls
and what’s not.