Episode 4: How can effective communication lead to better outcome in sales?

Jeff Bounds, CEO and Founder of Jeff Bounds International, shares his expertise as a sales trainer with 26 years of sales experience.

Ashish Santhalia

Host, Sales Gambit | Founder @ Convin

In this episode, we talk to Jeff Bounds, CEO and Founder of Jeff Bounds International. He has been in the sales industry for about 26 years as a BDR, a sales director, a consultant, and now an excellent sales trainer.
This episode talks about how effective communication can lead to a better outcome in sales.We discuss

  • What exactly is effective communication
  • Is having good communication vital for salespeople. If yes, why?
  • How can effective communication be used in different sales processes like discovery calls, demo calls, etc.?
  • How important is it for the salespeople to be asking the right questions to the prospects
  • How important do you think it is to be a subject matter expert when communicating effectively?
  • Top three things to improve effective communication skills

And more…

Tune in now!

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Episode 37: How is AI driving quality management transformation in contact centers?

Jim is the Chief Customer Officer for Etech Global Services. He is also an author, a CX Visionary, CCW Advisory Board Member.

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Episode 36: Customer sentiment analysis - the ultimate deal breaker for contact center CX.

Morris is the founder of the Customer Experience Foundation. He is also the CEO of E-score, an Experience Designer & Builder, Emotions Investigator

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