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Customer patience is dwindling, agent expectations are rising, and AI is evolving rapidly. What does this mean for businesses and profitability? Tune in to our podcast series for insights from industry experts navigating the changing customer landscape.

S2E2: The AI-Powered Future of Healthcare Calls: How MediBuddy Elevated Service Quality and Patient Experience
Contact Center

S2E2: The AI-Powered Future of Healthcare Calls: How MediBuddy Elevated Service Quality and Patient Experience

This episode is a must-listen for healthcare innovators looking to leverage AI for better service quality, patient satisfaction, and scalable operations.
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Latest Podcasts

Episode 9 - How to close more deals with effective negotiation?
Sales

Episode 9 - How to close more deals with effective negotiation?

Sean Sheppard, Managing Partner of the Americas at U.plus, discusses effective negotiation techniques to close more deals.
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Season 1
Episode 8: The Power of Educating Prospects in their Buying Process
Sales

Episode 8: The Power of Educating Prospects in their Buying Process

Dale Dupree, CEO and Founder of The Sales Rebellion, discusses the importance of educating prospects and selling with authenticity.
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Season 1
Episode 7: How to handle Objections Effectively?
Sales

Episode 7: How to handle Objections Effectively?

Marcus A. Chan, Sales Coach and President of Venli Consulting Group, shares insights on handling objections and uncovering conscious and subconscious objections.
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Season 1
Episode 6: How can sales professionals leverage The Art of Social Selling?
Sales

Episode 6: How can sales professionals leverage The Art of Social Selling?

Microsoft's Carson Heady talks about what is social selling, how to use LinkedIn to sell, how sales professionals can leverage social selling, and more.
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Season 1
Episode 5: How can salespeople use Market Intelligence to sell more in 2021?
Sales

Episode 5: How can salespeople use Market Intelligence to sell more in 2021?

Julien Winkel, CEO, and Co-founder at Aithena, talks about the importance of Market Intelligence and how salespeople can use Market Intelligence to sell more in 2021.
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Season 1
Episode 4: How can effective communication lead to better outcome in sales?
Sales

Episode 4: How can effective communication lead to better outcome in sales?

Jeff Bounds, CEO and Founder of Jeff Bounds International, shares his expertise as a sales trainer with 26 years of sales experience.
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Season 1
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