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Welcome to Convin Conversations

Customer patience is dwindling, agent expectations are rising, and AI is evolving rapidly. What does this mean for businesses and profitability? Tune in to our podcast series for insights from industry experts navigating the changing customer landscape.

S2E2: The AI-Powered Future of Healthcare Calls: How MediBuddy Elevated Service Quality and Patient Experience
Contact Center

S2E2: The AI-Powered Future of Healthcare Calls: How MediBuddy Elevated Service Quality and Patient Experience

This episode is a must-listen for healthcare innovators looking to leverage AI for better service quality, patient satisfaction, and scalable operations.
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Latest Podcasts

Episode 3: How can founders make sales for their SaaS startup?
Sales

Episode 3: How can founders make sales for their SaaS startup?

In this episode, we spoke to Matt Wolach about how founders can make sales for their SaaS startups. Matt is a golf fanatic with over 10+ years of experience in the sales industry
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Season 1
Episode 2: How can Sales Managers and leaders effectively coach their AE teams?
Sales

Episode 2: How can Sales Managers and leaders effectively coach their AE teams?

Sebastien Van Heyningen, President at Revenue Operations Consultant, shares insights on coaching AE teams and the importance of coaching in a remote environment.
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Season 1
Episode 1: How can SDR leaders ramp up new hires in less than 60 days?
Sales

Episode 1: How can SDR leaders ramp up new hires in less than 60 days?

Tom Slocum, Co-founder and CRO at Outbound SOS, provides techniques to reduce ramp-up time for new sales hires.
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Season 1
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