$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Product

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

Clear all
Sales

How Sales Operations Accelerate and Streamline Selling Processes

Rohan Raj Shrivastav
July 5, 2024
Blog
How Sales Operations Accelerate and Streamline Selling Processes
Contact Center

Effortless Call Center Optimization in 10 Easy Steps + 1 AI Secret

Madhuri Gourav
July 5, 2024
Blog
Effortless Call Center Optimization in 10 Easy Steps + 1 AI Secret
Real-Time Suite

7 Reasons to Choose Convin for Real-Time AI Monitoring in Your Call Center

Madhuri Gourav
July 5, 2024
Blog
7 Reasons to Choose Convin for Real-Time AI Monitoring in Your Call Center
Contact Center

Revolutionizing Enterprise Customer Experience with Generative AI

Rohan Raj Shrivastav
July 4, 2024
Blog
Revolutionizing Enterprise Customer Experience with Generative AI
Sales

10 Effective Strategies to Master Inbound Sales Calls

Rohan Raj Shrivastav
July 4, 2024
Blog
10 Effective Strategies to Master Inbound Sales Calls
Contact Center

10 Negotiation Skills Examples Every Successful Agent Needs

Rohan Raj Shrivastav
July 3, 2024
Blog
10 Negotiation Skills Examples Every Successful Agent Needs
Contact Center

Comparing SMB and Enterprise Call Center Software: Which Fits Your Business?

Rohan Raj Shrivastav
July 3, 2024
Blog
Comparing SMB and Enterprise Call Center Software: Which Fits Your Business?
Contact Center

How to Include Conflict Resolution in Customer Service Settings

Madhuri Gourav
July 3, 2024
Blog
How to Include Conflict Resolution in Customer Service Settings
Contact Center

Discover the Best 20 Text Analysis Tools and Software for 2024

Rohan Raj Shrivastav
July 2, 2024
Blog
Discover the Best 20 Text Analysis Tools and Software for 2024
Sales

10 Strategies on How to Create Urgency in Sales Without Pressure

Rohan Raj Shrivastav
July 2, 2024
Blog
10 Strategies on How to Create Urgency in Sales Without Pressure
Sales

Effective Sales Closing Phrases: 25 Examples for Success

Rohan Raj Shrivastav
July 1, 2024
Blog
Effective Sales Closing Phrases: 25 Examples for Success
Contact Center

How to Easily Get a Transcript from a Zoom Recording

Rohan Raj Shrivastav
July 1, 2024
Blog
How to Easily Get a Transcript from a Zoom Recording
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Convin improves customer conversations for contact centers.

You’ll never know unless you try.