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Agent Assist

7 Reasons to Choose Convin for Real-Time AI Monitoring in Your Call Center

Feeling the contact center squeeze? Real-time AI empowers agents & delights customers. See the infographic & unlock the future of customer service!

Madhuri Gourav
February 29, 2024
Agent Assist

Enhancing Sales Pitches with Real-Time Agent Coaching

Discover how real-time agent coaching can transform your sales pitches, boost performance, and increase conversions. Learn about the benefits and implementation strategies for live coaching.

Rohan Raj Shrivastav
May 22, 2024
Agent Assist

10 Core Benefits of Implementing a Contact Center Virtual Agent

Learn what a contact center virtual agent is and explore 10 core benefits that can enhance agent performance and customer experience and increase your contact center ROI.

Rohan Raj Shrivastav
May 22, 2024
Agent Assist

Boost Sales Performance with Real-Time Agent Assistance

Discover practical strategies on how to close sales using real-time assistance. Learn the benefits of real-time and guidance to boost sales conversions.

Rohan Raj Shrivastav
May 22, 2024
Agent Assist

9 Best Real-Time Agent Assistance Tools for 2024

Maximize call center performance with the best real-time agent assistance tools for 2024. Find out how these tools offer critical support and guidance to agents.

Madhuri Gourav
February 29, 2024
Agent Assist

What Sets Live Agent Chat Software Apart from Live Agent Assist?

Discover the critical differences and benefits of live agent chat software compared to live agent assist. Learn how it impacts call center management.

Madhuri Gourav
February 29, 2024

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