CONVIN FOR SALES

Increase conversions through better conversations.

Aim at minimizing efforts and maximizing output. Increase close rates by 21% - invest in a solution that simultaneously improves agents' performance while assisting in delivering an exceptional customer experience.

How is Convin closing the
sales performance gap?

Different roles. Different problems. One solution.

Get an additional pair of eyes into every sales call

Let Auto QA assist agents in understanding bottlenecks and attaining quota by presenting the current call handling quality.

  • Audit 100% of sales calls and gain complete visibility into agents’ performance.
  • Sales calls conducted on all integrated online meeting channels(audio and video calls) are audited without a hitch.
  • Dive deeper to understand the core obstacle for lost revenue.
  • Uncover teams' repeatable strengths and weaknesses that need fine-tuning.
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Replicate top-performing sales calls to close more deals

Run Call Behavior Analysis to identify best practices that drive revenue and scale them instantly.

  • Replicate words, actions and phrases that win deals.
  • Choose communication rules that build customer trust and shortens deal cycle.
  • Identify violations and warning signs that can sabotage sales deal. 
  • Personalize sales calls by identifying conversation patterns from similar encounters.
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Increase revenue per agent without depending on managers

Increase one-call close through personalized, targeted, and automated agent coaching.

  • Track agent performance on discovery, qualification, price-quoting, negotiation, closing, and more.
  • Empower agents to book more and convert faster by coaching them on will and skill issues that create an impact.
  • Promote peer-to-peer coaching to adhere to best practices.
  • Improve newcomer ramp-up time by 60% with timely and targeted coaching.
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Earn additional revenue by unlocking new opportunities

Conversation Intelligence analyzes every sales interaction to uncover business opportunities.

  • Automate repetitive tasks like note-taking to improve sales productivity.
  • Establish new revenue streams and customer relationship touchpoints.
  • Track key moments, customer sentiments and topics to understand customer intention that makes or breaks deals.
  • Monitor deal status and customer interactions for better follow-up conversations.
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1/3rd
Ramp up in time
27%
CSAT
21%
Deal closure rate

How Sales Teams use Convin?

Sales Reps

Using Convin, sales reps can focus on active listening and rapport building while saying ciao to manual note-taking and automatically pushing data to the CRM. 

Convin assists salespeople in selling more by giving visibility into customer intelligence and  best call practices. 

Reps can build customer-centric sales scripts and call strategies by comprehending customer intentions and needs.

Managers

Convin's automated agent coaching is instrumental in quick review of sales calls, rep’s daily activities, and providing feedback on areas of improvement like monologue duration, objection handling, discussion points, etc. 

Ramp up new hires in 1/3rd the time with Convin’s automated coaching by constructing an intuitive sales playbook. Don’t leave significant offline coaching sessions behind; upload and assign sessions to individuals or groups of agents. 

Stay ahead of the deal status, and carefully track customer information like competition, objections, action items, topics discussed, and more.

Sales Leader

Be on your toes with changing buying behavior and market trends. Convin's market intelligence identifies the shifts in the customer behavior and market to appropriately adjust winning sales strategies.

Monitor agents’ daily activities, call performance, compliance issues, and deal progress to rightfully intervene whenever a problem arises and help your sales reps to close every winnable deal.

QA

Evolve your outdated call auditing and monitoring system with Convin’s AI-powered automated quality assessment. 

Eliminate random call sampling and human bias by automatically auditing all calls and highlighting calls that need manual scoring. Analyze calls based on responses, talk points, interruptions, and other custom parameters. 

Keep an eye out for sales quality trends and coaching effectiveness with reports.

Don’t lose sight of compliance violations and unsavory language that severely affects brand reputation and leads to lost revenue.

"A 360 degree view of all
my projects."

Featured Case study

Carestack sees uptake of 47% on close rate after adding Convin’s Conversation Intelligence in their sales stack.

“Convin is a sales managers' Swiss army knife for coaching and call tracking. Having a library of key topics and next steps mentioned by each rep on each call helps streamline coaching moments and 1-1s, this keeps me from bouncing back and forth to programs and gives me more time to coach and help my team perform.”

Aaron Drummond
Account Executive - Place Technology

“Convin helps our sales teams focus and be present in the moment of conversation because they're confident they can easily go back and review calls at a later time. It helps us as managers to be more thoughtful and structured about the way we coach and help reps progress their deals forward.”

Alex Siegler
Head of Strategic Alliances - Place Technology

“I have been able to quickly identify areas of improvement for my reps & able to provide coaching to allow reps to quickly pivot. Also help them make changes to their pitch.”

Aquibur Rahman
CEO & Founder - Mailmodo

“Reviewing the recordings is like an athlete watching game-tape to try to improve. Collaboration with management is easy, and my reps are learning so much faster by watching the best.”

Rishabh Goel
CEO & Founder - Credgenics

“Convin makes reviewing sales calls super easy. It creates training libraries for new joinees to improve and I love that. It also sends instant emails to those getting reviewed for the specific recording.”

Mahak Garg
CEO & COO - Udayy

Manage your sales team with a 360-degree view of the deal process.
-  Try Convin

Discover deal bottlenecks, sales process challenges, and winning trends with Convin's contact center platform.

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Convin records, transcribes and analyzes all your sales calls to give insights on what’s working on calls and what’s not.

Convin records, transcribes and
analyzes all your sales calls to give
insights on what’s working on calls
and what’s not.

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US
2093 Philadelphia Pike #5025
Claymont, Delaware 19703
(+1) 6282095776
INDIA
Bhive Workspace No.112,AKR
Techpark, A-Block, 7th Mile
Hosur Road, Krishna Reddy,
Industrial Area,
Bengaluru-560068
+91 7011464590, +91 8802881329
US
2093 Philadelphia Pike #5025
Claymont, Delaware 19703
(+1) 6282095776
INDIA
Bhive Workspace No.112,AKR
Techpark, A-Block, 7th Mile
Hosur Road, Krishna Reddy,
Industrial Area,
Bengaluru-560068
+91 7011464590, +91 8802881329