Compliance violations come uninvited. But you can stay prepared. Download Convin Mobile App and never miss an update 🥳
Compliance violations come uninvited. But you can stay prepared. Download Convin Mobile App now !🥳
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Aim at minimizing efforts and maximizing output. Increase close rates by 21% - invest in a solution that simultaneously improves agents' performance while assisting in delivering an exceptional customer experience.
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Let Auto QA assist agents in understanding bottlenecks and attaining quota by presenting the current call handling quality.
Run Conversation Behavior Analysis to identify best practices that drive revenue and scale them instantly.
Increase one-call close through personalized, targeted, and automated agent coaching.
Conversation Intelligence analyzes every sales interaction to uncover business opportunities.
We recognize how convenient it is for customers to receive call center services via multiple channels. And to meet high-standard conversation quality on all channels, Convin introduced conversation auditing for omnichannel contact centers.
Now you can seamlessly track, monitor, and analyze Calls, Chats, and Email conversations using our AI-backed conversation intelligence platform. Which means, Convin will ensure 100% conversation monitoring and compliance across customer-preferred support channels.
Discover deal bottlenecks, sales process challenges, and winning trends with Convin's contact center platform.
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Convin records, transcribes and
analyzes all your sales calls to give
insights on what’s working on calls
and what’s not.
