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Aim at minimizing efforts and maximizing output. Increase close rates by 21% - invest in a solution that simultaneously improves agents' performance while assisting in delivering an exceptional customer experience.
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Let Auto QA assist agents in understanding bottlenecks and attaining quota by presenting the current call handling quality.
Run Conversation Behavior Analysis to identify best practices that drive revenue and scale them instantly.
Increase one-call close through personalized, targeted, and automated agent coaching.
Conversation Intelligence analyzes every sales interaction to uncover business opportunities.
Experience 100% conversation coverage and compliance monitoring across channels with Convin’s automated quality assurance for omnichannel modes of conversation.
All Calls, Chats, and Emails are tracked, monitored, and analyzed. Join the new era of omnichannel conversation auditing with Convin’s game-changing LLM models.
Discover deal bottlenecks, sales process challenges, and winning trends with Convin's contact center platform.
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Convin records, transcribes and
analyzes all your sales calls to give
insights on what’s working on calls
and what’s not.
