Convin for EDTECH

Enable agents to close more deals without jeopardizing regulatory compliance.

Empower agents to sell education packages confidently in a highly competitive market. Stress on agent training to handle complex objections and eliminate the need to oversell or mis-sell products. 

How does Convin help the EdTech contact centers?

Efficiently handle peak enrollment season

Train agents to deal with the pressure of admissions, counseling, and a high influx of inbound calls. Coach agents on limited period and early bird offer to win more students.

Eliminate Mis-selling episodes

Automatically catch hold of agents mis-selling courses and plans to parents. Educate agents on the repercussions of selling false commitments and offer to coach on ethical selling practices.

Improve closure rates and shorten deal cycles

Identify agent behavior that positively impacts deals. Based on the conversation behavior patterns, empower agents with repeatable best practices that close deals faster.
Invest in AI-powered customer
conversations

Different roles. Different problems. One solution.

Uncover unsatisfactory agent performance

Overhaul agent performance by automatically evaluating 100% of customer conversations and surfacing improvement areas. Focus on coaching agents on admission queries and product knowledge without wasting crucial time on manual review of lengthy conversations.

Automated Call QA

Increase revenue with best practices

Call Behavior Analysis

Agents seek recommendations from managers in the form of best practices to increase revenue. Get top-performing agents' automatic winning behavior suggestions and replicate them to improve sales performance and student onboarding. Get insights to deal with difficult student-parent questions across the lead generation process to sales to after-sales support.

Keep up with the latest student plans and discounts

Agents are at a loss of resources and documents when handling students and parents questions specially during peak enrollment periods. Employ automated coaching to build technically strong agents with knowledge of the latest product, promotion, and price plans.

Automated Agent Coaching

Unravel new revenueopportunities

Staying one step ahead of customer’s movement is the best way to retain and invite new parents and students. Allow customer intelligence to analyze 100% of customer conversations to extract information on preferred payment options, batches, teachers, price-per-class objections, early bird expectations, emerging learning models, and fresh opportunities driven by student-parent demand.

Conversation Intelligence
27%
Increase in CSAT
21%
Increase in Sales
16%
Increase in collection rate

Why do EdTech customers rely on Convin?

Convin is a sales managers' Swiss army knife

Convin is a sales managers' Swiss army knife for coaching and call tracking. Having a library of key topics and next steps mentioned by each rep on each call helps streamline coaching moments and 1-1s, this keeps me from bouncing back and forth to programs and gives me more time to coach and help my team perform.
Aaron Drummond
Account Executive - Place Technology

Helps us managers to be more thoughtful and structured

Convin helps our sales teams focus and be present in the moment of conversation because they're confident they can easily go back and review calls at a later time. It helps us as managers to be more thoughtful and structured about the way we coach and help reps progress their deals forward.
Alex Siegler
Head of Strategic Alliances - Place Technology

Able to quickly identify areas of improvement for my reps

I have been able to quickly identify areas of improvement for my reps & able to provide coaching to allow reps to quickly pivot. Also help them make changes to their pitch.
Aquibur Rahman
CEO & Founder - Mailmodo

Reviewing the recordings is like an athlete watching game-tape

Reviewing the recordings is like an athlete watching game-tape to try to improve. Collaboration with management is easy, and my reps are learning so much faster by watching the best.
Rishabh Goel
CEO & Founder - Credgenics

Convin makes reviewing sales calls super easy

Convin makes reviewing sales calls super easy. It creates training libraries for new joinees to improve and I love that. It also sends instant emails to those getting reviewed for the specific recording.
Mahak Garg
CEO & COO - Udayy

Convin is a sales managers' Swiss army knife

Convin is a sales managers' Swiss army knife for coaching and call tracking. Having a library of key topics and next steps mentioned by each rep on each call helps streamline coaching moments and 1-1s, this keeps me from bouncing back and forth to programs and gives me more time to coach and help my team perform.
Aaron Drummond
Account Executive - Place Technology

Helps us managers to be more thoughtful and structured

Convin helps our sales teams focus and be present in the moment of conversation because they're confident they can easily go back and review calls at a later time. It helps us as managers to be more thoughtful and structured about the way we coach and help reps progress their deals forward.
Alex Siegler
Head of Strategic Alliances - Place Technology

Able to quickly identify areas of improvement for my reps

I have been able to quickly identify areas of improvement for my reps & able to provide coaching to allow reps to quickly pivot. Also help them make changes to their pitch.
Aquibur Rahman
CEO & Founder - Mailmodo

Reviewing the recordings is like an athlete watching game-tape

Reviewing the recordings is like an athlete watching game-tape to try to improve. Collaboration with management is easy, and my reps are learning so much faster by watching the best.
Rishabh Goel
CEO & Founder - Credgenics

Convin makes reviewing sales calls super easy

Convin makes reviewing sales calls super easy. It creates training libraries for new joinees to improve and I love that. It also sends instant emails to those getting reviewed for the specific recording.
Mahak Garg
COO & CEO - Udayy

“Convin is a sales managers' Swiss army knife for coaching and call tracking. Having a library of key topics and next steps mentioned by each rep on each call helps streamline coaching moments and 1-1s, this keeps me from bouncing back and forth to programs and gives me more time to coach and help my team perform.”

Aaron Drummond
Account Executive - Place Technology

“Convin helps our sales teams focus and be present in the moment of conversation because they're confident they can easily go back and review calls at a later time. It helps us as managers to be more thoughtful and structured about the way we coach and help reps progress their deals forward.”

Alex Siegler
Head of Strategic Alliances - Place Technology

“I have been able to quickly identify areas of improvement for my reps & able to provide coaching to allow reps to quickly pivot. Also help them make changes to their pitch.”

Aquibur Rahman
CEO & Founder - Mailmodo

“Reviewing the recordings is like an athlete watching game-tape to try to improve. Collaboration with management is easy, and my reps are learning so much faster by watching the best.”

Rishabh Goel
CEO & Founder - Credgenics

“Convin makes reviewing sales calls super easy. It creates training libraries for new joinees to improve and I love that. It also sends instant emails to those getting reviewed for the specific recording.”

Mahak Garg
CEO & COO - Udayy

Close more sales deals with AI!

Enroll more students by investing in agent performance and coaching.

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Convin records, transcribes and analyzes all your sales calls to give insights on what’s working on calls and what’s not.

Convin records, transcribes and
analyzes all your sales calls to give
insights on what’s working on calls
and what’s not.

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US
2093 Philadelphia Pike #5025
Claymont, Delaware 19703
(+1) 6282095776
INDIA
Bhive Workspace No.112,AKR
Techpark, A-Block, 7th Mile
Hosur Road, Krishna Reddy,
Industrial Area,
Bengaluru-560068
+91 7011464590, +91 8802881329
US
2093 Philadelphia Pike #5025
Claymont, Delaware 19703
(+1) 6282095776
INDIA
Bhive Workspace No.112,AKR
Techpark, A-Block, 7th Mile
Hosur Road, Krishna Reddy,
Industrial Area,
Bengaluru-560068
+91 7011464590, +91 8802881329