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AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Product

Unlock 10x Conversions with Convin’s AI Phone Calls: Seamlessly Scale Customer Outreach

Convin’s AI Phone Call automates lead qualification and sales, driving faster conversions and business growth. Experience seamless customer outreach at scale.
Akhil Vasudev
October 16, 2024
12
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
September 13, 2023
10
min. read

Unlock 10x Conversions with Convin’s AI Phone Calls: Seamlessly Scale Customer Outreach

Convin’s AI Phone Call automates lead qualification and sales, driving faster conversions and business growth. Experience seamless customer outreach at scale.
October 16, 2024

Discover our latest articles!

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Contact Center

Enhance Caller Engagement With Effective Scripts for Life Insurance Call Center

Madhuri Gourav
April 19, 2024
Blog
Enhance Caller Engagement With Effective Scripts for Life Insurance Call Center
Contact Center

The Leading Causes Behind Misselling in Financial Sector & How Convin is Fixing It

Madhuri Gourav
April 19, 2024
Blog
The Leading Causes Behind Misselling in Financial Sector & How Convin is Fixing It
Contact Center

Exploring Call Center Outsourcing Services for the BFSI Industry

April 16, 2024
Blog
Exploring Call Center Outsourcing Services for the BFSI Industry
Contact Center

Explore 5 Ways Call Centers Promote Recognition With Brand Reputation Examples

Madhuri Gourav
April 16, 2024
Blog
Explore 5 Ways Call Centers Promote Recognition With Brand Reputation Examples
Contact Center

Best Practices for Health Insurance Call Center Cold Scripts

April 16, 2024
Blog
Best Practices for Health Insurance Call Center Cold Scripts
Contact Center

10 Important Regulations For Insurance Call Center Outsourcing Strategies for 2024

Madhuri Gourav
April 16, 2024
Blog
10 Important Regulations For Insurance Call Center Outsourcing Strategies for 2024
Real-Time Suite

Real-Time Supervisor Assist: The Complete Guide to Empower Supervisors

April 12, 2024
Blog
Real-Time Supervisor Assist: The Complete Guide to Empower Supervisors
Contact Center

The Importance of Reputation Management in Financial Services

April 12, 2024
Blog
The Importance of Reputation Management in Financial Services
Contact Center

Increase Insurance Revenue by 23% with Real-Time Monitoring Tools

Madhuri Gourav
April 12, 2024
Blog
Increase Insurance Revenue by 23% with Real-Time Monitoring Tools
Contact Center

Mastering Positive Brand Reputation with Real-Time Monitoring

April 11, 2024
Blog
Mastering Positive Brand Reputation with Real-Time Monitoring
Contact Center

7 Primary Approaches for Compliance And Regulation in Insurance

Madhuri Gourav
April 11, 2024
Blog
7 Primary Approaches for Compliance And Regulation in Insurance
Real-Time Suite

Reduce Customer Escalations In Insurance Call Center With Live Assist

Madhuri Gourav
April 11, 2024
Blog
Reduce Customer Escalations In Insurance Call Center With Live Assist
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