$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Product

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Real-Time Suite

Real-Time Centralized Monitoring Made Easy with Supervisor Assist

Madhuri Gourav
October 14, 2024
Blog
Real-Time Centralized Monitoring Made Easy with Supervisor Assist
Real-Time Suite

How Supervisor Assist Powers Real-Time User Monitoring in Call Centers

Madhuri Gourav
October 11, 2024
Blog
How Supervisor Assist Powers Real-Time User Monitoring in Call Centers
Real-Time Suite

How Real-Time Monitoring Software Can Slash AHT in Call Centers

Madhuri Gourav
October 11, 2024
Blog
How Real-Time Monitoring Software Can Slash AHT in Call Centers
Virtual Agents

How Conversational AI Enhances Contact Centers for Debt Recovery

Vaibhav Pant
October 11, 2024
Blog
How Conversational AI Enhances Contact Centers for Debt Recovery
Virtual Agents

Boost Debt Collection Efficiency: Replace IVR Menus with AI Solutions

Vaibhav Pant
October 11, 2024
Blog
Boost Debt Collection Efficiency: Replace IVR Menus with AI Solutions
Virtual Agents

How Outbound Call Automation Transforms Response Times in Call Centers

Vaibhav Pant
October 11, 2024
Blog
How Outbound Call Automation Transforms Response Times in Call Centers
Virtual Agents

What Is an AI Virtual Assistant? Discover Its Benefits and Uses

Vaibhav Pant
October 11, 2024
Blog
What Is an AI Virtual Assistant? Discover Its Benefits and Uses
Real-Time Suite

Simplify Regulation and Compliance Issues Using Real-Time Monitoring

Madhuri Gourav
October 10, 2024
Blog
Simplify Regulation and Compliance Issues Using Real-Time Monitoring
Conversation Intelligence

How Automated Transcription Software Transforms Call Centers for Growth

Madhuri Gourav
October 10, 2024
Blog
How Automated Transcription Software Transforms Call Centers for Growth
Virtual Agents

Why Conversational AI Transformation Requires a Human Touch for Success

Vaibhav Pant
October 10, 2024
Blog
Why Conversational AI Transformation Requires a Human Touch for Success
Virtual Agents

Unlock Customer Insights: A Guide to Building a Conversational AI Strategy

Vaibhav Pant
October 10, 2024
Blog
Unlock Customer Insights: A Guide to Building a Conversational AI Strategy
Virtual Agents

Boost Your Contact Center's ROI: How Conversational AI Call Centers Lead the Way

Vaibhav Pant
October 10, 2024
Blog
Boost Your Contact Center's ROI: How Conversational AI Call Centers Lead the Way
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Convin improves customer conversations for contact centers.

You’ll never know unless you try.