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Conversation Intelligence

Evolving Customer Needs? Real-Time Speech Insights Deliver Growth

Discover how, through advanced monitoring and AI-driven insights, real-time speech analytics enhances call center agent performance, compliance, and customer satisfaction.

Madhuri Gourav

February 29, 2024

Conversation Intelligence

7 Powerful Business Reports Using Conversation Intelligence Software

In today's fast-paced business world, data-driven decision-making is crucial. Let’s explore 7 business reports that can be generated using conversation intelligence tools, including sentiment analysis, win behavior analysis, high escalation analysis, and more.

Rimlee Patgiri

September 21, 2023

Conversation Intelligence

Why does your business need data intelligence?

Data intelligence is one of the words used for this purpose which is a process of collecting data, analyzing it, and making it useful for business use. It is a process of getting insights from data so that it can be used in a better way. Data intelligence is everything that a business needs if it wants to make it.

Aarti Nair

September 21, 2023

Conversation Intelligence

6 Sales demo call tactics

The sales demo call is one of the most important sales calls in your sales cycle. They are the calls that will determine if you will make the sale or not, and if you can't do them correctly, then you're wasting your time. This blog will cover the best tactics for the sales demo call.

Aarti Nair

September 21, 2023

Conversation Intelligence

What is a Discovery Call? (+ 4 Unbelievable Tips To Win Prospects) Learn From The Experts!

What is a discovery call? Why is the discovery call important? What are the components of a great discovery call? How does an ideal discovery call run?

Abhishikha Chatterjee

September 21, 2023