$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Conversation Intelligence

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

Clear all
Contact Center

Redefining Customer Experience in Utilities With Strategies for Success

Madhuri Gourav
September 18, 2024
Blog
Redefining Customer Experience in Utilities With Strategies for Success
Contact Center

Discover How a Retail Call Center Can Redefine Customer Satisfaction

Madhuri Gourav
September 18, 2024
Blog
Discover How a Retail Call Center Can Redefine Customer Satisfaction
Real-Time Suite

Tap into AI Copilot Real-Time Assistance for Better Agent Performance

Madhuri Gourav
September 17, 2024
Blog
Tap into AI Copilot Real-Time Assistance for Better Agent Performance
Contact Center

70 Essential Customer Service Statistics You Need to Know in 2024

Madhuri Gourav
September 17, 2024
Blog
70 Essential Customer Service Statistics You Need to Know in 2024
Conversation Intelligence

Why Self-Built AI for Conversation Intelligence is Tougher Than It Seems

Madhuri Gourav
September 13, 2024
Blog
Why Self-Built AI for Conversation Intelligence is Tougher Than It Seems
Contact Center

Customer Service Training Manual: The Secret to Effective Call Center Coaching

Vaibhav Pant
September 13, 2024
Blog
Customer Service Training Manual: The Secret to Effective Call Center Coaching
Contact Center

How to Empower Customer Service Teams: A Powerful Guide to Thriving in 2024

Vaibhav Pant
September 13, 2024
Blog
How to Empower Customer Service Teams: A Powerful Guide to Thriving in 2024
Contact Center

Top Customer Service Manager Interview Questions for New Managers

Vaibhav Pant
September 12, 2024
Blog
Top Customer Service Manager Interview Questions for New Managers
Contact Center

Master the Art of Selling: The Best Cold Calling Scripts for Insurance Agents

Vaibhav Pant
September 12, 2024
Blog
Master the Art of Selling: The Best Cold Calling Scripts for Insurance Agents
Contact Center

Customer Service Training Ideas: Real-Time Assistance & Post-Call Coaching

Vaibhav Pant
September 12, 2024
Blog
Customer Service Training Ideas: Real-Time Assistance & Post-Call Coaching
Sales

How Enterprise Sales Software is the Key to Beating Your Competition

Vaibhav Pant
September 11, 2024
Blog
How Enterprise Sales Software is the Key to Beating Your Competition
Contact Center

What Is Good Customer Service Interview Question? Secure the Best Reps for Your Team

Vaibhav Pant
September 11, 2024
Blog
What Is Good Customer Service Interview Question? Secure the Best Reps for Your Team
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Convin improves customer conversations for contact centers.

You’ll never know unless you try.