Why Convin?
Products
Product Overview
A full-stack conversations QA platform for contact centers.
CX Suite
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AI Phone Calls
New
Enterprise-grade AI Voice Bots.
Real-time suite
support
Real-Time Agent Assist
Improve conversions with real-time monitoring.
supervisor assist
Supervisor Assist
Real-time supervisor tracking and assistance.
Post conversation suite
Automated-QA
Automated QA
Automatically audit and score 100% of customer conversations.
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Automated Agent Coaching
Invest in personalized peer-to-peer agent coaching.
AI learning management system
AI Learning Management System
60% faster agent onboarding with flexible learning.
Convin LLM
Convin LLM
Customized LLM for call centers.
Convin mobile app
Convin Mobile App
Collect 100% of customer intelligence.
Voice of CUSTOMER
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Convin Insights
Collect 100% of customer intelligence.
PLATFORM
ic_baseline-insights
Quality Management Software
Free
Collect 100% of customer intelligence.
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Conversation Behaviour Analysis
Collect 100% of customer intelligence.
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Conversation Intelligence
Collect 100% of customer intelligence.
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Elevate Your Mobile Experience.
Download the mobile app now.
Google PlayApp Store
Download from Apple StoreDownload on Google play
Solutions
Use cases
Sales
Sales
Increase sales conversions by 21%.
Support
Support
Ensure a 27% increase in CSAT score.
Compliance
Compliance
Reduce violations and ensure 100% compliance.
Collection
Collection
Increase debt collection rate by 17%.
Retention
Retention
Increase retention rate by 25%.
Industry
Health tech
Healthtech
Deliver patient-first experience.
Hospitality and travel
Hospitality & Travel
Resolve large volumes of booking requests.
 fintech
Fintech
Drive faster debt collection.
bPO
BPO
Get a competitive edge with unique insights.
insuretech
Insurtech
Close deals and improve policy renewals.
support
Agent assist for BFSI
Combat misselling and maximize revenue.
Edtech
Edtech
Improve student admissions.
Home services
Home Services
50% reduced training time.
Real estate
Real Estate
Boost site visits by 32%.
Integrations
Resources
Convin's Resource Hub
Convin's Resource Hub
Find information to grow your business.
Blogs
Blogs
AI-powered stories for contact center success.
Glory
Glossary
Unlock the customer service language.
Podcast
Convin Conversations Podcast
Conversations rich in insights and solutions.
News
News
The latest from Convin.
Customer story
Success Stories
The latest from Convin.
Pricing
Company
About us
About Us
Meet the team behind Convin.
Trust center
Trust Center
Trust us to guard your data.
Language support
Language Support
Unleash the power of communication.
Partnership
Partner Program
Unleash the power of communication.
Get a Quote
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Sales

All
AI Insights
Call Monitoring Software
Contact Center
Conversation Intelligence
Convin's Research Room
Guest Post
Guides
Integration
Mobile App
Product
Real-Time Suite
Regulation and Compliance
Remote team
Sales
Virtual Agents
Sales

Have you used the BEST B2B sales strategies & plans for success? Explore 7 unique sales strategies

April 28, 2022
10
min. read
Blog
Have you used the BEST B2B sales strategies & plans for success? Explore 7 unique sales strategies
Sales

Essential Chapter For All Sellers: What Is Sales Analytics And Why Does It Matter?

April 28, 2022
11
min. read
Blog
Essential Chapter For All Sellers: What Is Sales Analytics And Why Does It Matter?
Sales

13 creative and interactive FREE sales training ideas and games for your team.

April 28, 2022
12
min. read
Blog
13 creative and interactive FREE sales training ideas and games for your team.
Sales

Sales Best Practices from the Best: Experts and Influencers You’d Want to Know | Series 1

March 29, 2022
15
min. read
Blog
Sales Best Practices from the Best: Experts and Influencers You’d Want to Know | Series 1
Sales

20 Objectives and Importance of Sales Quota

March 25, 2022
10
min. read
Blog
20 Objectives and Importance of Sales Quota
Sales

How to manage a high-performing inside sales team: 12 mandatory best practices

March 23, 2022
15
min. read
Blog
How to manage a high-performing inside sales team: 12 mandatory best practices
Sales

Why not add an additional session to your sales coaching program- Learn the Art of Team Selling

March 14, 2022
9
min. read
Blog
Why not add an additional session to your sales coaching program- Learn the Art of Team Selling
Sales

Is Your Sales Coaching Missing 30 Discovery Questions To Pinpoint Real Pain?

March 10, 2022
5
min. read
Blog
Is Your Sales Coaching Missing 30 Discovery Questions To Pinpoint Real Pain?
Sales

Sales Coaching Capability: How to create a team of performers by cloning the Challenger Sales Model?

February 24, 2022
7
min. read
Blog
Sales Coaching Capability: How to create a team of performers by cloning the Challenger Sales Model?
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Convin records, transcribes and analyzes all your sales calls to give insights on what’s working on calls and what’s not.

Convin is an AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations.

Help & Support
support@convin.ai
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Convin VS Competitors
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AI Phone Calls
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