Conversation Intelligence

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Latest posts

Call Monitoring Software

Convin's Research Room

Conversation Intelligence

Conversation Intelligence

Call recording solutions for sales training

An AI-powered call recording solution goes beyond the scope of just recording the conversation via the VoIP and IoP protocol and can be used to train old and new sales reps.

September 21, 2023

Conversation Intelligence

5 Ways Your Business Can Leverage Call Recording Software

A call recording software records customer conversations and analyzes them to give the best customer insights.

Abhishikha Chatterjee

September 21, 2023

Conversation Intelligence

10 Small Business Statistics Every Future Start-Up Should Know In 2024 Before Investing In Call Recording Software

The 10 statistics about small businesses will give clarity on what’s the current state of small businesses and importance of call recording software.

Abhishikha Chatterjee

September 21, 2023

Conversation Intelligence

What is "call center call recording" exactly?

We’ll answer several common questions like can you record a call center call and what’s the right call recording software?

Abhishikha Chatterjee

September 21, 2023

Conversation Intelligence

Automatic Call Recording - Frequently Asked Questions(Busting Some Myths Too) | Convin

Improve sales coaching and customer service using call recordings software- refer to FAQs for faster decision-making.

Abhishikha Chatterjee

September 21, 2023

Conversation Intelligence

10 Conversation Intelligence Benefits That Work Like an Absolute Charm in 2024

10 Benefits of Conversation Intelligence apart from Sales; 1. Increase video views 2. Improve webinar attendee numbers; 3. Reduce compliance & risk issues...

Abhishikha Chatterjee

September 21, 2023

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Convin is an AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations.

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