Introducing Convin’s AI Phone Calls—Scale Faster, Cut Costs, and Automate Customer Conversations

Bengaluru, February – The future of customer interactions is here! Convin, announces the launch of AI Phone Calls, an advanced AI-driven solution designed to automate customer calls, slash operational costs, and drive exponential business growth—without any additional manpower.

Powered by Convin’s proprietary Large Language Models (LLM) and Natural Language Processing (NLP), the solution resolves queries, books appointments, sends reminders, follows up with customers, and drives engagement seamlessly across multiple languages. 

The solution allows companies to reduce costs by 60 % while increasing conversions 10X through AI-powered, real-time customer interactions. With AI handling both inbound and outbound calls, businesses can scale operations without additional manpower while ensuring multilingual support to enhance communication across regions.

AI Phone Calls integrate seamlessly with existing CRM systems, automating follow-ups, lead qualification, and reminders to optimize workflows. The platform also meets enterprise security requirements, complying with GDPR, CCPA, HIPAA, TRAI, and ISO 27001 standards. Businesses can deploy the solution on-premise and in the cloud, ensuring flexibility based on their security and operational needs.

Encouraging Future Customer Engagements in All Sectors

From BFSI and healthcare to e-commerce and real estate, businesses across industries are leveraging AI Phone Calls to reduce wait times, automate repetitive interactions, and scale customer engagement—without hiring additional agents.

“With AI Phone Calls, we are transforming how businesses interact with customers—seamlessly automating conversations while ensuring efficiency, personalization, and compliance.

This is the next step in AI-driven customer engagement, enabling companies to scale faster while keeping costs low,” said Ashish Santhalia, Co-Founder of Convin. 

AI-Powered Insights for Ongoing Optimization: Moving Beyond Automation

AI Phone Calls is more than just an automation tool. It self-analyzes conversations, tracks CSAT, identifies leads, and optimizes interactions with built-in Post Call Analytics. This ensures continuous improvement and data-backed decision-making for better customer engagement.

Experience AI Phone Calls Firsthand

Convin has launched a self-serve trial AI agent, allowing businesses to test AI Phone Calls for their unique use cases. Get started today and transform customer engagement with AI-driven conversations!

Explore AI Phone Calls Now: www.convin.ai