$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

Expert advice and tips on contact center automation

Discover new ways to enhance operational efficiency with AI. Stay updated on the latest and most compelling developments in the contact center space.

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Agent Assist

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Convin Secures $6.5M in Series A Funding to Revolutionize Call Center Customer Interactions

Convin, an AI-powered conversation intelligence platform, raised $6.5 million in a Series A funding round led by India Quotient, with participation from JSW, Titan Winners Fund, Kalaari Capital, Sparrow Capital, and 9Unicorns.
August 27, 2024

Discover our latest articles!

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Contact Center

Why Natural Language Generation is the Future of Customer Service: Insights from Convin

Madhuri Gourav
July 25, 2024
10
min. read
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Why Natural Language Generation is the Future of Customer Service: Insights from Convin
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Enhancing Call Center Agent Coaching with Measurable Metrics

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July 25, 2024
10
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Enhancing Call Center Agent Coaching with Measurable Metrics
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How to Improve Call Center Customer Service in the Airlines Industry: Effective Strategies and Best Practices

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July 25, 2024
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How to Improve Call Center Customer Service in the Airlines Industry: Effective Strategies and Best Practices
Contact Center

How Voice Call Centers Efficiently Record and Analyze Calls

Rohan Raj Shrivastav
July 24, 2024
10
min. read
Blog
How Voice Call Centers Efficiently Record and Analyze Calls
Contact Center

Free Online Call Recording Solutions for Your Call Center

Rohan Raj Shrivastav
July 24, 2024
10
min. read
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Free Online Call Recording Solutions for Your Call Center
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What is a Data Governance Framework? A Comprehensive Guide for Call Centers

Rohan Raj Shrivastav
July 23, 2024
8
min. read
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What is a Data Governance Framework? A Comprehensive Guide for Call Centers
Contact Center

Transforming Customer Experience in BFSI Call Centers with Advanced Solutions

Rohan Raj Shrivastav
July 23, 2024
10
min. read
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Transforming Customer Experience in BFSI Call Centers with Advanced Solutions
Contact Center

Unlocking the Full Potential of Your Analytics Dashboard with Customer Insights

Rohan Raj Shrivastav
July 22, 2024
10
min. read
Blog
Unlocking the Full Potential of Your Analytics Dashboard with Customer Insights
Contact Center

The Mechanics and Impact of Emotional AI in Modern Technology

Rohan Raj Shrivastav
July 22, 2024
8
min. read
Blog
The Mechanics and Impact of Emotional AI in Modern Technology
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Convin improves customer conversations for contact centers.

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