$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

Expert advice and tips on contact center automation

Discover new ways to enhance operational efficiency with AI. Stay updated on the latest and most compelling developments in the contact center space.

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Agent Assist

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Convin Secures $6.5M in Series A Funding to Revolutionize Call Center Customer Interactions

Convin, an AI-powered conversation intelligence platform, raised $6.5 million in a Series A funding round led by India Quotient, with participation from JSW, Titan Winners Fund, Kalaari Capital, Sparrow Capital, and 9Unicorns.
August 27, 2024

Discover our latest articles!

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Convin's Research Room

Rising customer churn in Insurtech: What is the primary reason and how to reduce churn by delivering positive customer support?

Team Convin
December 10, 2022
10
min. read
Blog
Rising customer churn in Insurtech: What is the primary reason and how to reduce churn by delivering positive customer support?
Contact Center

Agent Onboarding: Automated Coaching Slashes Ramp-Up Time By 60%

Abhishikha Chatterjee
December 6, 2022
6
min. read
Blog
Agent Onboarding: Automated Coaching Slashes Ramp-Up Time By 60%
Convin's Research Room

Debt collection market has risen to $18.6 billion in 2021: Is your contact center doing it right?

Team Convin
December 2, 2022
6
min. read
Blog
Debt collection market has risen to $18.6 billion in 2021: Is your contact center doing it right?
Convin's Research Room

Sustain Your Ed-tech Startup Post-Pandemic: Why Should Edtech Companies Invest In Customer Experience Management?

Team Convin
November 28, 2022
7
min. read
Blog
Sustain Your Ed-tech Startup Post-Pandemic: Why Should Edtech Companies Invest In Customer Experience Management?
Contact Center

Angry Customers Making You Lose Sleep? Your Call Center Coaching Strategy Might Need Correction

Mayank Dixit
November 24, 2022
9
min. read
Blog
Angry Customers Making You Lose Sleep? Your Call Center Coaching Strategy Might Need Correction
Contact Center

Insurtechs Can Ace Sales Using Call Monitoring Software

Rimlee Patgiri
November 24, 2022
8
min. read
Blog
Insurtechs Can Ace Sales Using Call Monitoring Software
Contact Center

A Complete Guide On Call Center Software–Everything you need to Know About Convin’s Contact Center Automation Engine

Rimlee Patgiri
November 24, 2022
25
min. read
Blog
A Complete Guide On Call Center Software–Everything you need to Know About Convin’s Contact Center Automation Engine
Contact Center

Rejuvenating Tourism Industry With Customer Experience Management

Mayank Dixit
November 24, 2022
7
min. read
Blog
Rejuvenating Tourism Industry With Customer Experience Management
Contact Center

Here’s How Call Center Management Would Lift Back Hospitality and Travel Industry Post COVID

Mayank Dixit
November 24, 2022
9
min. read
Blog
Here’s How Call Center Management Would Lift Back Hospitality and Travel Industry Post COVID
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Convin improves customer conversations for contact centers.

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