$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

Expert advice and tips on contact center automation

Discover new ways to enhance operational efficiency with AI. Stay updated on the latest and most compelling developments in the contact center space.

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Agent Assist

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Convin Secures $6.5M in Series A Funding to Revolutionize Call Center Customer Interactions

Convin, an AI-powered conversation intelligence platform, raised $6.5 million in a Series A funding round led by India Quotient, with participation from JSW, Titan Winners Fund, Kalaari Capital, Sparrow Capital, and 9Unicorns.
August 27, 2024

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Contact Center

Call Center Quality Monitoring Scorecard in Convin

Rimlee Patgiri
January 23, 2023
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Call Center Quality Monitoring Scorecard in Convin
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Rimlee Patgiri
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Hack Into Cost-Effectiveness Through Convin’s Call Center Process Automation

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Convin News: AI-Backed Convin Call Monitoring Platform Supports Omnichannel Contact Centers

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12
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Convin News: AI-Backed Convin Call Monitoring Platform Supports Omnichannel Contact Centers
Contact Center

Win Loss Analysis: Replicate What Works, Eliminate What Doesn’t

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January 23, 2023
8
min. read
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Contact Center

AI in Insurance: Building a Customer-First Approach With Convin’s Call Monitoring Software

Rimlee Patgiri
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12
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AI in Insurance: Building a Customer-First Approach With Convin’s Call Monitoring Software
Contact Center

Call Center Compliance: Reduce Rampant Mis-selling Episodes With Convin

Rimlee Patgiri
January 23, 2023
13
min. read
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Call Center Compliance: Reduce Rampant Mis-selling Episodes With Convin
Contact Center

Convin’s 2022 Product Highlights: A Quick Recap for All Contact Center Professionals!

Lalitendu Bal
January 23, 2023
8
min. read
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Convin’s 2022 Product Highlights: A Quick Recap for All Contact Center Professionals!
Convin's Research Room

Tourism sector recovered 60% from pre-pandemic levels: What are tech travelers in post-pandemic times searching in call centers?

Team Convin
December 26, 2022
8
min. read
Blog
Tourism sector recovered 60% from pre-pandemic levels: What are tech travelers in post-pandemic times searching in call centers?
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Convin improves customer conversations for contact centers.

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