$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Conversation Intelligence

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Contact Center

6 Incredible Trends Depicting Transformation of Automated Quality Assurance in Call Centers

Rimlee Patgiri
September 15, 2022
Blog
6 Incredible Trends Depicting Transformation of Automated Quality Assurance in Call Centers
Contact Center

Build an Army of Performing Agents With Automated Quality Assurance

Rimlee Patgiri
September 15, 2022
Blog
Build an Army of Performing Agents With Automated Quality Assurance
Contact Center

All You Wanted To Know About Call Center Quality Assurance: Effective Tips, Benefits, And Best Practices

Rimlee Patgiri
September 13, 2022
Blog
All You Wanted To Know About Call Center Quality Assurance: Effective Tips, Benefits, And Best Practices
Contact Center

Struggling With Customer Experience Management? Maybe It’s The DEAD Air.

Mayank Dixit
August 26, 2022
Blog
Struggling With Customer Experience Management? Maybe It’s The DEAD Air.
Contact Center

Think Audit is Scary? Your Call Center Software Needs it More than You Think

Mayank Dixit
August 26, 2022
Blog
Think Audit is Scary? Your Call Center Software Needs it More than You Think
Contact Center

Significance of Call Center Management for Remote Agents Explained!!!

Mayank Dixit
August 26, 2022
Blog
Significance of Call Center Management for Remote Agents Explained!!!
Contact Center

Here’s Why Call Monitoring Software Frameworks are Super Important.

Mayank Dixit
August 18, 2022
Blog
Here’s Why Call Monitoring Software Frameworks are Super Important.
Guides

What Are Sales Reporting Best Practices + Sales Reporting Template

Abhishikha Chatterjee
August 18, 2022
Blog
What Are Sales Reporting Best Practices + Sales Reporting Template
Convin's Research Room

A.I. In Sales Is Already Driving Revenue Growth

Abhishikha Chatterjee
August 18, 2022
Blog
A.I. In Sales Is Already Driving Revenue Growth
Convin's Research Room

Sales Growth Metrics - KPIs and Metrics and how to measure?

Abhishikha Chatterjee
August 18, 2022
Blog
Sales Growth Metrics - KPIs and Metrics and how to measure?
Contact Center

Struggling with Call Center Management? Here’s How You Can Emerge a Winner.

Mayank Dixit
August 18, 2022
Blog
Struggling with Call Center Management? Here’s How You Can Emerge a Winner.
Contact Center

Evolution Reloaded- How Call Center Software Would Bring A Significant Change Post 2022

Mayank Dixit
August 18, 2022
Blog
Evolution Reloaded- How Call Center Software Would Bring A Significant Change Post 2022
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Convin improves customer conversations for contact centers.

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