$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Product

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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AI Insights

Proactive Strategies to Predict and Reduce Customer Churn in Call Centers

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October 21, 2024
Blog
Proactive Strategies to Predict and Reduce Customer Churn in Call Centers
AI Insights

Crack the Code to Agent Performance with AI Insights

Madhuri Gourav
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Blog
Crack the Code to Agent Performance with AI Insights
Conversation Intelligence

The Surprising AI Hack That Will Eliminate A Repeat Call for Good

Madhuri Gourav
October 18, 2024
Blog
The Surprising AI Hack That Will Eliminate A Repeat Call for Good
AI Insights

What Are AI-Powered Insights and How Do They Transform Business

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Blog
What Are AI-Powered Insights and How Do They Transform Business
AI Insights

AI-Powered Solutions for Improving Call Center Agent Performance

Madhuri Gourav
October 18, 2024
Blog
AI-Powered Solutions for Improving Call Center Agent Performance
Virtual Agents

Why Every Business Needs a Virtual Personal Assistant for Efficiency

Vaibhav Pant
October 17, 2024
Blog
Why Every Business Needs a Virtual Personal Assistant for Efficiency
Virtual Agents

The Key Differentiator of Conversational AI for Call Centers

Vaibhav Pant
October 17, 2024
Blog
The Key Differentiator of Conversational AI for Call Centers
Virtual Agents

Chatbot vs. Voice Bot Which AI Solution Fits Your Call Center Best

Vaibhav Pant
October 17, 2024
Blog
Chatbot vs. Voice Bot Which AI Solution Fits Your Call Center Best
Virtual Agents

How AI Powers Contextual Customer Conversations with Zero Training

Vaibhav Pant
October 17, 2024
Blog
How AI Powers Contextual Customer Conversations with Zero Training
Virtual Agents

12 Key Factors to Consider Before Buying Conversational AI

Vaibhav Pant
October 17, 2024
Blog
12 Key Factors to Consider Before Buying Conversational AI
Virtual Agents

Call Center Voice AI 13 Essential Criteria for Choosing the Best Solution

Vaibhav Pant
October 17, 2024
Blog
Call Center Voice AI 13 Essential Criteria for Choosing the Best Solution
Virtual Agents

What is Debt Recovery? Streamlining Collection Processes with AI Automation

Vaibhav Pant
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Blog
What is Debt Recovery? Streamlining Collection Processes with AI Automation
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Convin improves customer conversations for contact centers.

You’ll never know unless you try.