$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Product

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Virtual Agents

How Virtual Agents Outperform Humans in ROI

Akhil Vasudev
November 25, 2024
Blog
How Virtual Agents Outperform Humans in ROI
AI Insights

Exploring the Value of Customer Insights Analytics in Modern Customer Experience

Shivam Dubey
November 22, 2024
Blog
Exploring the Value of Customer Insights Analytics in Modern Customer Experience
Virtual Agents

How Speech Bots Revolutionize Call Center Operations

Vaibhav Pant
November 22, 2024
Blog
How Speech Bots Revolutionize Call Center Operations
Virtual Agents

What Are Text-to-Speech Bots? Everything You Need to Know

Vaibhav Pant
November 22, 2024
Blog
What Are Text-to-Speech Bots? Everything You Need to Know
Virtual Agents

When Should Call Centers Use AI Sales Bots

Vaibhav Pant
November 22, 2024
Blog
When Should Call Centers Use AI Sales Bots
Virtual Agents

How Sales Bot Technology is Revolutionizing Lead Engagement

Vaibhav Pant
November 22, 2024
Blog
How Sales Bot Technology is Revolutionizing Lead Engagement
Virtual Agents

Understanding the Roles of a Direct Sales Agent

Vaibhav Pant
November 22, 2024
Blog
Understanding the Roles of a Direct Sales Agent
Product

AI Summarization: Streamlining After-Call Work with Real-Time and Post-Call Integration

Lalitendu Bal
November 22, 2024
Blog
AI Summarization: Streamlining After-Call Work with Real-Time and Post-Call Integration
Contact Center

The Growing Threat of Call Center Scams and How to Combat Them

Shivam Dubey
November 21, 2024
Blog
The Growing Threat of Call Center Scams and How to Combat Them
Real-Time Suite

Master the Art of Complex Conversations with Real-Time Intelligence

Shivam Dubey
November 21, 2024
Blog
Master the Art of Complex Conversations with Real-Time Intelligence
Product

Optimize Agent Assistance with Live Chat on Supervisor Support

Lalitendu Bal
November 21, 2024
Blog
Optimize Agent Assistance with Live Chat on Supervisor Support
Virtual Agents

A Step-by-Step Guide to AI Sales Agent

Vaibhav Pant
November 21, 2024
Blog
A Step-by-Step Guide to AI Sales Agent
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Convin improves customer conversations for contact centers.

You’ll never know unless you try.