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AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Product

Unlock 10x Conversions with Convin’s AI Phone Calls: Seamlessly Scale Customer Outreach

Convin’s AI Phone Call automates lead qualification and sales, driving faster conversions and business growth. Experience seamless customer outreach at scale.
Akhil Vasudev
October 16, 2024
12
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
September 13, 2023
10
min. read

Unlock 10x Conversions with Convin’s AI Phone Calls: Seamlessly Scale Customer Outreach

Convin’s AI Phone Call automates lead qualification and sales, driving faster conversions and business growth. Experience seamless customer outreach at scale.
October 16, 2024

Discover our latest articles!

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Contact Center

Inbound Sales Success: 10 Key Techniques for Insurance Calls

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May 24, 2024
Blog
Inbound Sales Success: 10 Key Techniques for Insurance Calls
Contact Center

How Custom Call Summarization Saves Hours of After Call Work?

May 24, 2024
Blog
How Custom Call Summarization Saves Hours of After Call Work?
Contact Center

How Can Voice Analytics Uncover Customer Insights You’re Missing?

Madhuri Gourav
May 23, 2024
Blog
How Can Voice Analytics Uncover Customer Insights You’re Missing?
Contact Center

10 Effective Inbound Sales Mock Call Scripts for Banking

Dakshta Bhambi
May 23, 2024
Blog
10 Effective Inbound Sales Mock Call Scripts for Banking
Real-Time Suite

9 Best Real-Time Agent Assistance Tools for 2024

Madhuri Gourav
May 23, 2024
Blog
9 Best Real-Time Agent Assistance Tools for 2024
Sales

Top 17 Sales Closing Techniques Every Real Estate Agent Should Know

Madhuri Gourav
May 22, 2024
Blog
Top 17 Sales Closing Techniques Every Real Estate Agent Should Know
Contact Center

Master Email Handling and Tracking in Call Centers with 7 Tips

May 22, 2024
Blog
Master Email Handling and Tracking in Call Centers with 7 Tips
Contact Center

Effective Strategies to Reduce No-Call-No-Show Incidents in Call Centers

May 21, 2024
Blog
Effective Strategies to Reduce No-Call-No-Show Incidents in Call Centers
Contact Center

How Unrealistic Targets Lead to Financial Misselling in Companies?

Madhuri Gourav
May 21, 2024
Blog
How Unrealistic Targets Lead to Financial Misselling in Companies?
Contact Center

Boost Customer Satisfaction with Effective Email Tracking Techniques

May 20, 2024
Blog
Boost Customer Satisfaction with Effective Email Tracking Techniques
Contact Center

Effective Solutions to Address Misselling in Life Insurance Sector

Madhuri Gourav
May 20, 2024
Blog
Effective Solutions to Address Misselling in Life Insurance Sector
Contact Center

See How These 10 Businesses Are Applying Generative AI For Customer Service

Madhuri Gourav
May 17, 2024
Blog
See How These 10 Businesses Are Applying Generative AI For Customer Service
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