$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Conversation Intelligence

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Contact Center

Top Call Center Equipment And Software For Unstoppable Customer Experience

Vaibhav Pant
August 16, 2024
Blog
Top Call Center Equipment And Software For Unstoppable Customer Experience
Conversation Intelligence

5 Free Online Sentiment Analysis Tools for Better Call Center Management

Madhuri Gourav
August 14, 2024
Blog
5 Free Online Sentiment Analysis Tools for Better Call Center Management
Sales

10 Proven Techniques to Spark Highly Effective Sales Conversations

Madhuri Gourav
August 13, 2024
Blog
10 Proven Techniques to Spark Highly Effective Sales Conversations
Contact Center

Leveraging Conversation Intelligence for Customer Review Analysis in the BFSI Sector

Rohan Raj Shrivastav
August 12, 2024
Blog
Leveraging Conversation Intelligence for Customer Review Analysis in the BFSI Sector
Contact Center

Introducing Convin's in-house LLM Model and Gen AI Suite for Contact Centers

Madhuri Gourav
August 9, 2024
Blog
Introducing Convin's in-house LLM Model and Gen AI Suite for Contact Centers
Contact Center

How AI Voice Recognition is Revolutionizing Contact Centers

Rohan Raj Shrivastav
August 9, 2024
Blog
How AI Voice Recognition is Revolutionizing Contact Centers
Contact Center

Maximize Performance with Automated Call Center Coaching and LMS

Rimlee Patgiri
August 8, 2024
Blog
Maximize Performance with Automated Call Center Coaching and LMS
Contact Center

Exploring the Future of Conversational AI: Key Trends for 2024

Rohan Raj Shrivastav
August 8, 2024
Blog
Exploring the Future of Conversational AI: Key Trends for 2024
Contact Center

2024 Contact Center Benchmark: Key Metrics and AI-Driven Strategies for Success

Rohan Raj Shrivastav
August 7, 2024
Blog
2024 Contact Center Benchmark: Key Metrics and AI-Driven Strategies for Success
Sales

How to Be a Better Salesman Using Generative AI for Success

Rohan Raj Shrivastav
August 7, 2024
Blog
How to Be a Better Salesman Using Generative AI for Success
Contact Center

5 ways AI is driving collections in today's call centers

Rohan Raj Shrivastav
August 6, 2024
Blog
5 ways AI is driving collections in today's call centers
Contact Center

How Powered AI Notes Boost Agent Productivity

Rohan Raj Shrivastav
August 1, 2024
Blog
How Powered AI Notes Boost Agent Productivity
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Convin improves customer conversations for contact centers.

You’ll never know unless you try.