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Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

Why Convin?
Products
Product Overview
A full-stack conversations QA platform for contact centers.
CX Suite
AI Phone Calls
New
Enterprise-grade AI Voice Bots.
Real-time suite
Real-Time Agent Assist
Improve conversions with real-time monitoring.
Supervisor Assist
Real-time supervisor tracking and assistance.
Post conversation suite
Automated QA
Automatically audit and score 100% of customer conversations.
Automated Agent Coaching
Invest in personalized peer-to-peer agent coaching.
AI Learning Management System
60% faster agent onboarding with flexible learning.
Convin LLM
Customized LLM for call centers.
Convin Mobile App
Collect 100% of customer intelligence.
Voice of CUSTOMER
Convin Insights
Collect 100% of customer intelligence.
PLATFORM
Quality Management Software
Free
Collect 100% of customer intelligence.
Conversation Behaviour Analysis
Collect 100% of customer intelligence.
Conversation Intelligence
Collect 100% of customer intelligence.
Elevate Your Mobile Experience.
Download the mobile app now.
Google PlayApp Store
Solutions
Use cases
Sales
Increase sales conversions by 21%.
Support
Ensure a 27% increase in CSAT score.
Compliance
Reduce violations and ensure 100% compliance.
Collection
Increase debt collection rate by 17%.
Retention
Increase retention rate by 25%.
Industry
Healthtech
Deliver patient-first experience.
Hospitality & Travel
Resolve large volumes of booking requests.
Fintech
Drive faster debt collection.
BPO
Get a competitive edge with unique insights.
Insurtech
Close deals and improve policy renewals.
Agent assist for BFSI
Combat misselling and maximize revenue.
Edtech
Improve student admissions.
Home Services
50% reduced training time.
Real Estate
Boost site visits by 32%.
Integrations
Resources
Convin's Resource Hub
Find information to grow your business.
Blogs
AI-powered stories for contact center success.
Glossary
Unlock the customer service language.
Convin Conversations Podcast
Conversations rich in insights and solutions.
News
The latest from Convin.
Success Stories
The latest from Convin.
Pricing
Company
About Us
Meet the team behind Convin.
Trust Center
Trust us to guard your data.
Language Support
Unleash the power of communication.
Partner Program
Unleash the power of communication.
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News

The latest from Convin

Convin Launches AI-Powered Real-Time Agent Assist–Revolutionizing Customer Service Interactions

Abhishikha Chatterjee
October 18, 2023

Saastr Was More Than An Event: It Was A Union Of Innovation, Opportunity, And Experience

Rimlee Patgiri
March 1, 2023

Convin announces the launch of a first of its kind indispensable AI-based platform that reimagines virtual assisted selling for high volume & high-value sales.

Ashish Santhalia
May 18, 2022

Convin raises over $2.1M to launch an indispensable platform that reimagines virtual assisted selling for high velocity & high-value sales.

Ashish Santhalia
April 27, 2022

Convin opens a Self-signup option to enable self-service for their customers.

Team Convin
October 1, 2021

Convin Raises INR 2.5 Crore, backed by Titan Capital and 9Unicorn

Team Convin
May 31, 2021
Previous

Featured articles

India’s path to balancing AI automation: Safeguarding jobs, nurturing skills, and transforming service industries

Express Computer

April 8, 2025

How AI and Speech Synthesis Models Improve Call Analysis

CIO.inc

March 10, 2025

Convin Introduces AI Phone Calls to Automate Customer Interactions, Delivering 60% Cost Reduction

CXOtoday

February 19, 2025

Convin introduces AI phone calls to automate customer interactions, delivering 60% cost reduction

Express Computer

February 18, 2025

Convin introduces AI phone calls to automate customer interactions, delivering 60% cost reduction

CRN

February 18, 2025

How AI Startups in India Are Transforming Fintech, Agriculture, and Education: Innovation, Challenges, and Ethical Considerations

CXOtoday

January 29, 2025

AI-Driven Conversation Intelligence Platform Convin Raises $6.5 M | CNBC TV18

CNBC TV18

September 3, 2024

Convin (Bengaluru): $6.5 million raised in Series A round

Backstage with Millionaires

August 31, 2024

Convin Secures $6.5 Million in Series A Funding Led by India Quotient to Drive AI-Driven Customer Interaction Solutions

Indian Startup Times

August 28, 2024

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Convin records, transcribes and analyzes all your sales calls to give insights on what’s working on calls and what’s not.

Convin is an AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations.

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