$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Product

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Virtual Agents

How Customer Engagement Platforms for Your Business Are Beneficial

Vaibhav Pant
January 9, 2025
Blog
How Customer Engagement Platforms for Your Business Are Beneficial
Virtual Agents

Top 10 Metrics to Measure Customer Engagement Effectively in 2025

Vaibhav Pant
January 9, 2025
Blog
Top 10 Metrics to Measure Customer Engagement Effectively in 2025
Virtual Agents

What Is Customer Engagement in Business and How to Make It Cost-Effective?

Shivam Dubey
January 9, 2025
Blog
What Is Customer Engagement in Business and How to Make It Cost-Effective?
Virtual Agents

How AI is Redefining What Customer Engagement Means

Shivam Dubey
January 9, 2025
Blog
How AI is Redefining What Customer Engagement Means
Virtual Agents

Why Customer Engagement is Important for Retailers

Vaibhav Pant
January 9, 2025
Blog
Why Customer Engagement is Important for Retailers
Virtual Agents

Why is Customer Engagement Important in Healthcare?

Vaibhav Pant
January 9, 2025
Blog
Why is Customer Engagement Important in Healthcare?
Virtual Agents

The Role of AI in Transforming Online Phone Calls

Shivam Dubey
January 9, 2025
Blog
The Role of AI in Transforming Online Phone Calls
Virtual Agents

How Online Phone Calls Redefine Communication for Call Centers

Shivam Dubey
January 8, 2025
Blog
How Online Phone Calls Redefine Communication for Call Centers
Virtual Agents

How AI Phone Conversations Reduce Costs and Improve Engagement

Shivam Dubey
January 8, 2025
Blog
How AI Phone Conversations Reduce Costs and Improve Engagement
Virtual Agents

What Is Consistent Customer Experience? Ensuring Service Excellence Across Touchpoints

Shivam Dubey
January 8, 2025
Blog
What Is Consistent Customer Experience? Ensuring Service Excellence Across Touchpoints
Contact Center

What Is Customer Financing and Its Role in Call Center Performance

Shivam Dubey
January 8, 2025
Blog
What Is Customer Financing and Its Role in Call Center Performance
Mobile App

Better Alternatives to Mobile App Development for Call Analytics and Insights

Shivam Dubey
January 8, 2025
Blog
Better Alternatives to Mobile App Development for Call Analytics and Insights
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Convin improves customer conversations for contact centers.

You’ll never know unless you try.