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AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Product

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Contact Center

Top Tips for Selecting the Best Call-Tracking Software

Rohan Raj Shrivastav
June 24, 2024
Blog
Top Tips for Selecting the Best Call-Tracking Software
Contact Center

How to Write a Sales Pitch That Converts in Seconds

Rohan Raj Shrivastav
June 24, 2024
Blog
How to Write a Sales Pitch That Converts in Seconds
Contact Center

Signs of Customer Service Agent Burnout and Prevention Strategies

Madhuri Gourav
June 21, 2024
Blog
Signs of Customer Service Agent Burnout and Prevention Strategies
Contact Center

Is One Large Language Model a Universal Solution?

Madhuri Gourav
June 21, 2024
Blog
Is One Large Language Model a Universal Solution?
Contact Center

How a Fast-Growing Business Identified Hot Leads Using Convin

Rimlee Patgiri
June 21, 2024
Blog
How a Fast-Growing Business Identified Hot Leads Using Convin
Contact Center

How Often Should You Review Your Call Center Scorecard?

Madhuri Gourav
June 20, 2024
Blog
How Often Should You Review Your Call Center Scorecard?
Contact Center

How to Make a Sales Pitch that Captivates Customer Attention: A Comprehensive Guide

Rohan Raj Shrivastav
June 20, 2024
Blog
How to Make a Sales Pitch that Captivates Customer Attention: A Comprehensive Guide
Contact Center

Sales Pitch Example: Best Practices, Winning Examples, and Ready-to-Use Templates

Rohan Raj Shrivastav
June 20, 2024
Blog
Sales Pitch Example: Best Practices, Winning Examples, and Ready-to-Use Templates
Real-Time Suite

Enhancing Sales Pitches with Real-Time Agent Coaching

Rohan Raj Shrivastav
June 19, 2024
Blog
Enhancing Sales Pitches with Real-Time Agent Coaching
Contact Center

Perfect the Art of Sales Pitch with Real-Time AI

Rohan Raj Shrivastav
June 19, 2024
Blog
Perfect the Art of Sales Pitch with Real-Time AI
Contact Center

Enhancing Agent Productivity with Two-Way Feedback

Madhuri Gourav
June 19, 2024
Blog
Enhancing Agent Productivity with Two-Way Feedback
Contact Center

Top 7 Effective Sales Pitch Strategies from Real Estate Experts

Rohan Raj Shrivastav
June 18, 2024
Blog
Top 7 Effective Sales Pitch Strategies from Real Estate Experts
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