$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

Expert advice and tips on contact center automation

Discover new ways to enhance operational efficiency with AI. Stay updated on the latest and most compelling developments in the contact center space.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Agent Assist

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Convin Secures $6.5M in Series A Funding to Revolutionize Call Center Customer Interactions

Convin, an AI-powered conversation intelligence platform, raised $6.5 million in a Series A funding round led by India Quotient, with participation from JSW, Titan Winners Fund, Kalaari Capital, Sparrow Capital, and 9Unicorns.
August 27, 2024

Discover our latest articles!

Clear all
Contact Center

Watch out for the Top 4 Omnichannel Contact Center Trends in 2024

Labeeb Ajmal T
March 13, 2023
7
min. read
Blog
Watch out for the Top 4 Omnichannel Contact Center Trends in 2024
Contact Center

How To Improve First Call Resolution Rate To At Least 75%?

Rimlee Patgiri
March 10, 2023
7
min. read
Blog
How To Improve First Call Resolution Rate To At Least 75%?
Contact Center

Beat Average Handle Time By 56 Seconds

Rimlee Patgiri
March 3, 2023
8
min. read
Blog
Beat Average Handle Time By 56 Seconds
Contact Center

How to evaluate a call script with Convin and improve call quality score to 85%?

Rimlee Patgiri
February 27, 2023
7
min. read
Blog
How to evaluate a call script with Convin and improve call quality score to 85%?
Contact Center

Discover Call Center Quality Assurance: Realize 5X Efficiency

Rimlee Patgiri
February 24, 2023
10
min. read
Blog
Discover Call Center Quality Assurance: Realize 5X Efficiency
Contact Center

Recession-proof Your Business In 2023 With Automated Call Center Processes

Ashish Santhalia
February 23, 2023
7
min. read
Blog
Recession-proof Your Business In 2023 With Automated Call Center Processes
Contact Center

Integration Simplified: Convin’s Call Center Auditing Software Integrates With Your Existing Tech-Stack

Rimlee Patgiri
February 15, 2023
7
min. read
Blog
Integration Simplified: Convin’s Call Center Auditing Software Integrates With Your Existing Tech-Stack
Contact Center

Convin Launches Mobile App: Your On-The-Go Call Center Software

Rimlee Patgiri
February 14, 2023
10
min. read
Blog
Convin Launches Mobile App: Your On-The-Go Call Center Software
Contact Center

Call Center Compliance Vs. Targets: Solving Agents’ Nightmares With Compliance Monitoring Software

Rimlee Patgiri
February 7, 2023
8
min. read
Blog
Call Center Compliance Vs. Targets: Solving Agents’ Nightmares With Compliance Monitoring Software
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Convin improves customer conversations for contact centers.

You’ll never know unless you try.