$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Conversation Intelligence

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Contact Center

7 HealthTech Call Center Best Practices to Increase Patient Satisfaction by 27%

Rimlee Patgiri
November 4, 2022
Blog
7 HealthTech Call Center Best Practices to Increase Patient Satisfaction by 27%
Contact Center

How Contact Centers Can Win & Retain Students in the Edtech industry?

Rimlee Patgiri
November 1, 2022
Blog
How Contact Centers Can Win & Retain Students in the Edtech industry?
Contact Center

Are Healthcare Leaders Utilizing the Full Potential of Call Centers?

Mayank Dixit
October 25, 2022
Blog
Are Healthcare Leaders Utilizing the Full Potential of Call Centers?
Guides

The Ever-Increasing Importance of Call Monitoring Software for Financial Organizations

Team Convin
October 17, 2022
Blog
The Ever-Increasing Importance of Call Monitoring Software for Financial Organizations
Contact Center

Customer Experience Management is A Must Have for Travel Industry. Here’s Why

Mayank Dixit
October 17, 2022
Blog
Customer Experience Management is A Must Have for Travel Industry. Here’s Why
Contact Center

Call Center Management and Coaching for EdTech Firms - Beat Post-Covid Recession

Mayank Dixit
October 17, 2022
Blog
Call Center Management and Coaching for EdTech Firms - Beat Post-Covid Recession
Contact Center

How are Call Center Solutions The Perfect Sidekick to Ed-Tech Firms?

Mayank Dixit
October 17, 2022
Blog
How are Call Center Solutions The Perfect Sidekick to Ed-Tech Firms?
Contact Center

Call Center Coaching Can Now Help Fintech Companies Struggling With Debt Collection

Mayank Dixit
October 4, 2022
Blog
Call Center Coaching Can Now Help Fintech Companies Struggling With Debt Collection
Contact Center

Call Center Coaching Guide: Challenges, Techniques, and Best Practices

Rimlee Patgiri
September 27, 2022
Blog
Call Center Coaching Guide: Challenges, Techniques, and Best Practices
Guides

Call Center Management - A Fintech Leader's Recipe for Success

Team Convin
September 20, 2022
Blog
Call Center Management - A Fintech Leader's Recipe for Success
Contact Center

Why Should the Healthcare Industry Exclusively Focus on Call Center Management?

Mayank Dixit
September 20, 2022
Blog
Why Should the Healthcare Industry Exclusively Focus on Call Center Management?
Contact Center

Want To Know 7 SMART Ways To Improve Customer Experience Management With Multi-Location Businesses?

Rimlee Patgiri
September 15, 2022
Blog
Want To Know 7 SMART Ways To Improve Customer Experience Management With Multi-Location Businesses?
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Convin improves customer conversations for contact centers.

You’ll never know unless you try.