$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Conversation Intelligence

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Contact Center

Win Loss Analysis: Replicate What Works, Eliminate What Doesn’t

Bharat Patidar
January 23, 2023
Blog
Win Loss Analysis: Replicate What Works, Eliminate What Doesn’t
Contact Center

AI in Insurance: Building a Customer-First Approach With Convin’s Call Monitoring Software

Rimlee Patgiri
January 23, 2023
Blog
AI in Insurance: Building a Customer-First Approach With Convin’s Call Monitoring Software
Contact Center

Call Center Compliance: Reduce Rampant Mis-selling Episodes With Convin

Rimlee Patgiri
January 23, 2023
Blog
Call Center Compliance: Reduce Rampant Mis-selling Episodes With Convin
Contact Center

Convin’s 2022 Product Highlights: A Quick Recap for All Contact Center Professionals!

Lalitendu Bal
January 23, 2023
Blog
Convin’s 2022 Product Highlights: A Quick Recap for All Contact Center Professionals!
Convin's Research Room

Tourism sector recovered 60% from pre-pandemic levels: What are tech travelers in post-pandemic times searching in call centers?

Team Convin
December 26, 2022
Blog
Tourism sector recovered 60% from pre-pandemic levels: What are tech travelers in post-pandemic times searching in call centers?
Convin's Research Room

Rising customer churn in Insurtech: What is the primary reason and how to reduce churn by delivering positive customer support?

Team Convin
December 10, 2022
Blog
Rising customer churn in Insurtech: What is the primary reason and how to reduce churn by delivering positive customer support?
Contact Center

Agent Onboarding: Automated Coaching Slashes Ramp-Up Time By 60%

Abhishikha Chatterjee
December 6, 2022
Blog
Agent Onboarding: Automated Coaching Slashes Ramp-Up Time By 60%
Convin's Research Room

Debt collection market has risen to $18.6 billion in 2021: Is your contact center doing it right?

Team Convin
December 2, 2022
Blog
Debt collection market has risen to $18.6 billion in 2021: Is your contact center doing it right?
Convin's Research Room

Sustain Your Ed-tech Startup Post-Pandemic: Why Should Edtech Companies Invest In Customer Experience Management?

Team Convin
November 28, 2022
Blog
Sustain Your Ed-tech Startup Post-Pandemic: Why Should Edtech Companies Invest In Customer Experience Management?
Contact Center

Angry Customers Making You Lose Sleep? Your Call Center Coaching Strategy Might Need Correction

Mayank Dixit
November 24, 2022
Blog
Angry Customers Making You Lose Sleep? Your Call Center Coaching Strategy Might Need Correction
Contact Center

Insurtechs Can Ace Sales Using Call Monitoring Software

Rimlee Patgiri
November 24, 2022
Blog
Insurtechs Can Ace Sales Using Call Monitoring Software
Contact Center

A Complete Guide On Call Center Software–Everything you need to Know About Convin’s Contact Center Automation Engine

Rimlee Patgiri
November 24, 2022
Blog
A Complete Guide On Call Center Software–Everything you need to Know About Convin’s Contact Center Automation Engine
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Convin improves customer conversations for contact centers.

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