$6.5M
Raised in Series A

Convin secures yet another round of funding to transform
customer interactions with cutting-edge AI!🚀

Convin secures yet another round of funding to transform customer interactions with cutting-edge AI!🚀

AI Automation Stories for Contact Center Success

Discover strategies to boost your contact center's performance and stay updated on the latest AI-powered conversation intelligence developments.

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Conversation Intelligence

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
Lalitendu Bal
September 19, 2024
8
min. read
Real-Time Suite

How does Real-Time Agent Assist Work?

Real-Time Agent Assistance employs AI to guide and prompt customer service agents during live interactions, boosting conversion rates.
Rimlee Patgiri
September 13, 2023
10
min. read

Unveiling Convin’s AI-Driven Solution for Actionable Customer Insights

Boost customer insights with Convin’s AI Insights. Optimize agent performance, understand behavior, and drive growth. Start improving outcomes today!
September 19, 2024

Discover our latest articles!

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Contact Center

Optimizing Your Business with Outsourcing Call Center Services

Rimlee Patgiri
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Blog
Optimizing Your Business with Outsourcing Call Center Services
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Craft the Perfect Customer Service Performance Review: A Guide with Examples

Abhishikha Chatterjee
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Craft the Perfect Customer Service Performance Review: A Guide with Examples
Contact Center

What is an Enterprise Contact Center Solution, And Which is the Best Software?

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What is an Enterprise Contact Center Solution, And Which is the Best Software?
Contact Center

How to Improve the Contact Center Experience

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Sentiment Analysis Guide With Examples And Best Practices

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Sentiment Analysis Guide With Examples And Best Practices
Contact Center

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What is the Importance of HR Call Center Software?
Contact Center

DSAT in Customer Service: Why Call Centers Should Prioritize its Improvement?

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Call Monitoring Software

Best Small Business Call Center Software Across Industries

Abhishikha Chatterjee
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Best Small Business Call Center Software Across Industries
Call Monitoring Software

Best Contact Center Software for Small Businesses in the USA

Abhishikha Chatterjee
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Blog
Best Contact Center Software for Small Businesses in the USA
Contact Center

A Guide to Reducing After Call Work

Labeeb Ajmal T
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Blog
A Guide to Reducing After Call Work
Contact Center

One Common Call Center Script Mistake To Avoid [+ Best Practices]

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One Common Call Center Script Mistake To Avoid [+ Best Practices]
Call Monitoring Software

The 10 Best Inbound Call Center Software of 2024

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The 10 Best Inbound Call Center Software of 2024
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Convin improves customer conversations for contact centers.

You’ll never know unless you try.